Disappointing Experience: False Promises and Poor Customer Service If I could rate this app zero stars, I definitely would. My journey with Calm has been everything but serene. Initially, I was drawn in by the promise of a free trial, only to find myself bombarded with limitations soon after. Despite opting for another 7-day trial as advertised, I was charged a whopping $76.20 immediately.
To make matters worse, 16 days into using the app, I found myself locked out of premium features despite having paid for them. Attempts to restore purchases were futile, leaving me feeling cheated and stuck with a pricey app that's essentially unusable.
Seeking recourse, I turned to Apple for a refund, only to be met with unhelpful responses and denials, pushing me back to the app developer, who have yet to respond.
In short, my excitement for Calm quickly turned to disappointment. Save yourself the trouble and steer clear of this app.
I don’t like that a lot of apps now have Subscriptions I don’t like that a lot of apps now have Subscriptions. Even apps that you have to buy first. Then they have subscriptions. The cost of living has gone up and so has corporate greed. Food cost more. Diet plays a big part in our health. We have to eat healthy in order for our bodies to function properly. 1. physical health comes first. When a person eats healthy they feel better. We need proper nutrition in order to maintain good health. 2nd. our mental health. This app can be good. I also like VR which is a 360 view that makes you feel like you’re really there. Meta Quest headsets. Calm could make an app for the Meta Quest headset and make it so that the person can use it offline. 1.A Beach scene. 2. Car ride. FirePlace. To name a few.
Some medications are good I’m super picky about the voices of those providing guided sleep meditation. I wish there was less from Tamara Levitt which seems to be the majority. Voices I have found soothing are Jerome Flynn, Megan Reitz, Chibs Okereke, Dr. Lopez and Kirat Randawa. But there are only a couple from each of those. For the kids meditation, my child is also super in tune with what they like and prefers the meditations done in the character voices… Like the Paw Patrol and Minions. If you’re a faithful user of the sleep meditations as we are, it starts to get old when you find there are only certain ones you listen to over and over again. I would like the ability to rate those meditations provided and offer feedback.
This is the best meditation app I have been using this app for over four years and it amazes me it’s quality. This app works so hard to be the most helpful it possibly can and they’re adding new things. Every update like recently they added journeys, which is like supposed to help you achieve your goals, and they also have stories for kids and adults to help you sleep there’s so many meditations and overall this is a great app. I only have one complaint is that the stories have been coming out a lot slower lately like even only like once every two months, which is very sad to me, but otherwise you should definitely download this app because it is the best, you’re finally over. This is the best meditation app to get.
Good product with nonexistent supportZestylemontreeon2024-04-20 I bought a lifetime subscription in 2019. One week ago, I updated my phone for the first time in those 5 years. I was suddenly locked out of Calm premium (though my account history still showed all the thousands of hours of listening I’ve done).
I’m stuck in an endless loop of generic, unrelated macros with their “support” team who seems unempowered to actually help. It’s been 8 days, and based on the emails I’ve gotten, I don’t think anyone has actually read my requests or looked at my account.
I depend on Calm for sleep; their product is amazing, but this horrible, stressful experience with their support team will make me use a different service just as soon as I find one.
This app I have been using for ever! It is my #1 recommendation for help to sleep and calm down from life stress etc, I can now choose from a variety of stories meditations and mornin workouts! I got this app when I started having deep thoughts and my Alexa stories weren’t working and I would wouldn’t sleep well at night. This app is and always will be #1 because, this app like I said has stories, meditations, exercises, and other things like sleep tracking, mood checking,
user use, and sooooooooo much more hope you respond and never give up on this app
Yous truly, ??? Unknown
Great app for every day stress not for urgent needs This app is great for managing and even preventing every day stress with its guided meditations and focus music, but when major struggles like a panic attack or anxiety happen you are given other advice like “try searching instead for gratitude”. Of course the app isn’t meant for an emergency situation but when you are feeling alone and not knowing what else to do, turning to an app that usually helps is something you might think to try. I hope the developers might think to include terms like this for when you can’t think to look up “breathing” or other terms while in a stressed state.
Horrible, ad ridden experience This app is completely littered with advertisements. They frequently upsell you.
Open the app? Get shown advertisement for premium service.
Finish a timed meditation? Get shown advertisement for premium service.
For an app that is designed to put people in a better headspace, harassing users with advertisements for a premium service at every turn is a frustrating, and stressful experience.
Just finished a peaceful meditation, feeling relaxed? Here’s an ad for you, buy our premium service. Welcome back to the real world, a-hole.
Terrible app. Would give 0 stars if I could.
Can’t sleep without it.NoWeatherHereon2024-05-03 The Calm app has become an absolute necessity for me. I started using it about 2 years ago when I was having bouts of insomnia. I don’t even remember how I came across the app but I have used it every night since I listened to the first sleep story. I can’t imagine trying to sleep without it. There is something for everyone with this app but my favorite and must haves are the sleep stories. I occasionally use meditation and that is quite varied and interesting as well. I can do without a lot of things but I am never giving up CALM.
I saw the advertisement and signed up. First use I was disappointed and every use after that. So much so I cancelled my subscription. Wish I could have gotten my money back for this overpriced app. With a week left on my subscription I’m going to delete the app because it’s such a waste of effort to even find anything in it worth using. $14.99 lesson that of there’s not a free trial then it’s too risky to trust the advertisement. Originally I signed up for a year, but luckily I cancelled right after trying it.