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For better user experience of myTV SUPER Box, user may control the Box by myTV SUPER Remote App. Apart from virtual remote function, myTV SUPER Remote App also equips with additional features as below: Keyword search – Input related keywords or program title in “Search” field to access desired program. Program shortcut – Navigate your desired linear channel or VOD program in Remote App. My favorite list – Enables you to add channel, program and artist in your favorite for ease of access. Function key shortcut – Enables you to press the shortcut key of “OK” to browse the related service and promotional information directly . Friendly reminder – Enables notification for desired program by setting alarm in EPG before program starts Customize your STB name – Enables you to rename your STB for ease of control. Frequently Asked Question: Q1) Why I can’t connect to myTV SUPER Set-Top-Box successfully? A1)Please check the following: （i）myTV SUPER Remote App has been downloaded in your mobile device; （ii）Set-Top-Box and mobile device are under the same WiFi network; （iii）disconnect other Box before connecting a new one. Q2) If my myTV SUPER Box is using wired network, does myTV SUPER Remote App work? A2)myTV SUPER Remote App works with myTV SUPER Set-Top-Box properly when the two device are under the same Wi-Fi network (STB can be connected to a Wi-Fi router and network equipment via LAN cable). Please refer to: https://www.mytvsuper.com/promo/en/faq?bookmark=9#question-9 for any enquiries. Remark: myTV SUPER Remote App and myTV SUPER Set-Top-Box should located in the same WiFi network.
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