Travel App forgets all of your information, and does not synch with Google or Samsung's personal data quick loading screens. Travel App won't even remember your AAA member ID. Treats you like a complete stranger every single time. Takes 20 minutes to reload data. Would rate this app 0 stars. It's slow, clunky and unreliable. Also periodically times out/disconnects for "downloads" in the middle of creating a reservation. AAA is the most Over rated club in California!!!
Painfully okay honestly. The app continues to run in the background even when youre no longer using it. As I type this, my car is on the side of the road and having waited over an hour to wait for any type of confirmation, I get uninterested people offering psuedo apologies. Then they tell me that I have to wait another hour now that they have someone coming, after having told me someone was on their way. 500 characters isnt enough to properly criticize this.
I agree with most of the reviews., After I moved out a state and got a new membership number, I am not able to login to the mobile app anymore., It is keep on telling my username and password is wrong but I am able to login with the same credentials on the web. Not sure if this app is tested properly. Please ask your testing team to perform a proper system integration and regression testing.
Used the app for a couple of weeks now. I've not used all its aspects but for the driving/journey recording aspect it could use a great deal of tweaking. For instance, if I wish to review my journeys GPS/location needs to be on - silly and not necessary. And no, I'm not going to give my ZIP code so that I can contact my local club.
The app takes a long time tio load. Cumbersome login process. After waiting five minutes for the app to want to target me with garbage, I ended up calling AAA for my emergency service. For AA emergencies, for sure, do NOT depend on this nearly useless app which is poorly coded. The app is just plain clumsy.
No functionality. Cannot click on many of the links, they do not respond or they link to nowhere. Paying online is also nearly impossible as it either tells you to call or tells you to re-enter payment information. I've had trouble with this app for as long as I've had it, but it's time to say something.
Good app, room for improvement. Excellent for contacting and tracking roadside assistance. However, In the hotel search, it would be helpful if my membership number populated automatically. Also, the listing for properties is difficult to navigate. Edit to add: I use the Mid-Atlantic version for 21202.
Won't let me login and keeps telling me my zip code is wrong. I think I know my zip code. Hasn't changed in the three years I've lived here. Had to uninstall. Tried to reinstall. Still not working and won't even take me to the login. So it's uninstalled permanently now.
Phone call made me running around, basically not help for 1.5 hrs. So I was very frustrated. I downloaded apps and entered all info what I needed help from AAA. Job was done so quickly. Through on line was very easy and got quick response.
It says you can save your planned trip but I found no means to save it. Did search for hotels but listed only one. ????? The rest were listed on the eastern part of the country. ???? I had high expectations. Very disapointed.