Tried ordering with a real promo code for over an hour without success. I have used promo codes many times in the past. Upon checkout, a "cannot process" error would appear. Even called the phone number provided for said error but the person from outside the United States couldn't understand the problem. She said "you cannot use promo codes in the app". After hanging up on her I had to delete the app and order from a pc. Very angry with my experience
They got rid of the large one topping pizza. It was really the only time it was worth it to go to Papa Johns. Theyve essentially stopped with sending offers for using the app as well, making it worthless. Also the old system of rewards was way better. They really need to hire the actual Papa John back as the franchise in general was miles better.
OK app overall. You don't have to spend a minimum amount to earn rewards, but deals for more than one item don't clarify (from the specials screen) whether or not the special price includes all items or if it's the price of each item individually and will therefore cost double+ the number advertised as the "special price."
The android app needs a "home" or "menu" button on the cart page. That way you can just bounce between cart and menu like a cakewalk and order more stuff. Navigation with the android OS back button is decent but not super fluid UX.
I know you don't wanna hear this but y'all really need to invest in tracker/GPS tech. Its 2020 and Dominos has had it for years now. Now if this was soley about pizza ***** But app wise y'all still are behind on the times.
It is great, except you can only leave your driver details. You can save your favorites and re-order them, but you can not leave a message for anyone is something was messed up on your prior order.
It's getting better used to not work at all for me anyway that always have to call in to get help from a live operator didn't have to do it this time but it still did not take the promo code
If you order a special and do any tipping on just half it consistently overcharges you, up to $10 or more and they have known about this issue and not fixed it. DISHONEST behavior!
As I put my correct credit card number in this f**king app its telling me the expiration date is incorrect. The expiration date I entered was correct the app needs to be fixed.
App is much improved, allowing you to make special changes to items and retains the same information as the site. Makes ordering and tracking the delivery easy.