عروض السفر من Booking.com | App Report, Store and Ranking Data

I wish i could have give them 5 star but they are not worth it .We’ve booked a room for new years eve and from BOOKING.com we got all the conformation stating all the room details i mean l literally all the Details we also conformed the check in and check out time as well and they also deducted the amount and all of a sudden 1 week before new year they just sent a mail saying that our booking is cancelled and guess what was the reason they say it was a TECHNICAL ISSUE ???? Can some one explain us was it our fault ?? They refunded the amount that has taken for the booking i should say that but whats the point in that, they just RUIN our new year plan because by the time they cancelled the booking BECAUSE OF THEIR TECHNICAL ISSUE AND PROBLEM and they also admit it and by that time we couldn't find a better deal because it was 6 days prior to new year and we demanded a compensation for a free booking from BOOKING.com and guess what they rejected that and they also said it is the first time in the history of Booking.com this kind of thing happened and still they didn't consider to give us compensation. So please don’t book from BOOKING.com if you have any special occasion or something because they don’t care about your occasion they only care about MONEY . I thought they have a good reputation and goodwill but THEY DON’NT.

Please be careful never to input your credit card details in booking.com app or website. They have a very weak security and highly vulnerable to fraud. I’m a genius long time user of booking.com and it seems that they have been compromised. The call centers are also not trained to handle sensitive fraudulent activities and don’t have the training to quickly react and protect compromised users.

قمت بحذف التطبيق مضلل ولا توجد فيه مصداقية تحتاج الى التدقيق لاكثر من مرة لتتأكد من معلومات الحجز