عروض السفر من Booking.com | App Report, Store and Ranking Data

After 2 months of trying to get an invoice for my stay so I can expense a work trip, I have been bouncing between booking.com and the hotel concierge , none of them is able to provide me with an invoice as booking had used a 3rd party company which I cannot reach and they only can provide me with an invoice! This is costing me an expense of 844 euros which I cannot claim back from work! I opened no less than 10 tickets and endless number of calls and still the most useless responses with booking simply not willing to help me as their customer! I’m a genius level 3 customer who is deleting this app immediately! I am disappointed and dishonored with working with you and will never use your service or app again. Also their customer service representatives are BOTs, and when you call the hot line you can’t get ahold of anyone as the IVR requires you to enter the confirmation number which is extremely long so the IVR does not let you through to anyone!! You’re better off to book directly with the hotel, at least you’d get an invoice! The booking.com team is so irresponsible and unprofessional, they can’t even give you an invoice! No matter what you do, do NOT USE THEIR SERVICES FOR BUSINESS UNLESS YOU’RE OKAY TO NOT BE ABLE TO EXPENSE! 3rd month rolling I can’t get a bloody invoice! They use BOTs for customer service so good luck getting any service!! This is from a genius level 3 customer!!!! Useless app and useless website!

I booked a hotel for 5 nights with their sister company Priceline.com while booking they never revealed that booking.com is main company n handling all bookings Everyone should be beware of this fraud setters who are running sister companies in different names so that they can trap every customer who visit online for making any booking and booking.com is not exceptional they also have several sister companies just to trap a customer n loot his money. However the hotel I book is rated as 4 star but in actual it is not even a star and when we ask for cancellation n refund to Priceline they direct us to booking.com n these major company says there will be no refund n u are free to write review about hotel, that’s their behaviour.. once you give them card details nothing is in your hand so please be aware of booking.com n it’s associate companies. They are worst

After 2 months of trying to get an invoice for my stay so I can expense a work trip, I have been bouncing between booking.com and the hotel concierge , none of them is able to provide me with an invoice as booking had used a 3rd party company which I cannot reach and they only can provide me with an invoice! This is costing me an expense of 844 euros which I cannot claim back from work! I opened no less than 10 tickets and endless number of calls and still the most useless responses with booking simply not willing to help me as their customer! I’m a genius level 3 customer who is deleting this app immediately! I am disappointed and dishonored with working with you and will never use your service or app again

I have recently did a booking through this app for a phuket trip (Atika villa), paid the user 50% deposit Then the most ridiculous thing is that once I reach that property, the staircase doesn’t have railing, imagine for 2 old parents 70+ of age and 3 kids, how is the safety measures of this place? They could either die or break their head or bones Spoken to the staff of the property guy he said will refund, but they lied. Contacted booking.com and what they do? Only apologize and continue to allowed this user to scam others! I will never use booking.com anymore, for small money usd$3000 and this is the way such a big company reacted, this is total bad app from now on

Bad service. I made a reservation, and never received a confirmation email, therefore the money was deducted from my account and I had no idea if the reservation was confirmed. I have been trying to reach their customer service for 3 days already and no one is getting back to me. When calling their number, the operator asks for a reservation number, which I don’t/can’t have because I never had a confirmation email! Ridiculous! Ali Hayek

I want to change room for other day because by mistake i do wrong date so they don’t want. and i ask refund they don’t want and no one answer call Custumer service bad . so they stole my money 😡