Made a complaint to groupon about the service of a restaurant we paid for. However the response from Groupon only focused on the “merchant” (the restaurant’s) point of view and did not acknowledge our experience. This was our first time using Groupon and it has been a terrible experience. We got a response from Groupon that we should have handled the complaint at the restaurant on the day. Our complaint was about wait issues at the restaurant, how do you expect me to wait for someone to attend my complaint when they are not even serving food. A ridiculous complaint resolution team and we are extremely upset with the response. Will deter any family or friends from using it!
Please be careful buying from Groupon if something goes wrong they don’t ask you in a personal message, just not their problem ? So we went to post office as it was delivered by them as my goods that came in card board box, however they just through it back the fault of the packers even though the box had 3 deep cuts in the box. So of cause just passing the buck we got nowhere. So my storage leather ottoman had the leather cut on the top lid. So not Groupon problem not post office problem so please let me know whose problem it is, so disappointing in Groupon attitude when been good customer. and you can’t make a phone call ??? A very unhappy customer Suzanne Wilson
I wanted to buy 2 pairs of shoes in the same size but different colours but was unable to do this. This is very basic function on all online shopping sites so I contacted the chat and was told you can’t do this on Groupon! This is crazy! Instead of buying 2 pairs of shoes from you I only bought1 and I’m disappointed!
This will be my second time and I will be taking my daughter who is visiting from the UK. I’m sure she will be blown away as there is nothing as beautiful as it in the small town in Wales where she lives. I look forward to seeing the look of surprise on her face as we are seated in your beautiful restaurant.
I had purchased something and a few days later went to track shipping and it had told me my order has been cancelled and I will receive a refund, never received my refund.
I also purchased another item and 3 or so days later checked to see the progress and has told me that I have already received my order.
One of the best apps to save money it’s more like a best freind I mistakenly purchased another product instead of the product that I wanted to purchase they were very friendly with me and helped me to sort the issue out In very supportive and a friendly manner thanks Groupon
This app is great. Have enjoyed many discounted purchases from here, incl, food, drinks, massages, retail products, household items, and more. With frequent sales, and a large variety of choices to suit each individual.
Very disappointed on this website. Ordered cellphone cover and sent me a magnetic holder. Delivery is as slow as turtle. I am no longer using this online shop very slack and not happy at all.
Only problem I’ve ever had was a late postage on material goods but I’ve used Groupon so many times for experiences and services and have had great a experience!
User friendly app, great deals and good bargains. Have been a customer since a long time now and don't regret it! Keep improving it...