Category Ranking History

Uber Eats: Food Delivery Category Rankings

Review Breakdown

Uber Eats: Food Delivery Review Breakdowns

Ad Intelligence on 7 Networks

Ad network creative preview
Network Facebook
Media Type Video
First Seen 1 days ago
Last Seen 1 days ago
Creative Count 974

ASO Keywords

Keyword Rank
call uber 1
burg 2
uber eats 3
burgh 4
ubereats 5

Downloads

Dec, 2020
Worldwide
307K

Revenue

Dec, 2020
Worldwide
$0

Screenshots

Description

Delicious eats. Delivered easy. Hungry? Get the food you want, from the restaurants you love, delivered at Uber speed. Eat what you like, where you like, when you like. Find the local flavours you crave, all at the tap of a button. Browse local restaurants and fast food favourites for inspiration. Or get just what you’re looking for by searching for a specific restaurant, dish or cuisine. Pizza. Burritos. Burgers. Sushi. If you're hungry for it, try Uber Eats. When you’re ready to place your order, you’ll see your delivery address, an estimated delivery time and the total price including tax and booking fee. Tap to seamlessly pay with your Uber account, or add a credit card. Track your order in real-time as it heads your way. Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, India, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States and more. Not in your city yet? We hope to be soon! Head to https://about.ubereats.com/en/cities/ for a current list of all the cities we serve.

0 Installed SDK

Reviews

Don’t tell for information about promotion
Jkole-4 on 2021-01-23
Notice half of the promotions I receive from Uber don’t tell the full terms of a promotion. This one I received was the last straw, doesn’t say anytime about it will work only at participating store just tells me I need to spend more than $20. Feels like there trying to trick me into using there app. Like there hoping that I see it and decide to use the app because of it and then hoping that I couldn’t be F’ed making or going myself and getting food and decided just to order still when the promo doesn’t work. the promotion was “Jayden, you've scored a promo for 6 free delivery fees on orders you place over $20. Enter the promo code below in the 'Promotions' section of the Uber Eats app, and your delivery fee will be covered on up to 6 orders over $20, for the next 14 days. Enjoy! Promo code: eats3490 Apply Promo Valid for use on up to 6 delivery orders only. Minimum order of $20 (excluding delivery fee) required for each order. Promo expires 14 days after the date this email was sent. To be eligible for this offer, promo code must be entered into the Uber Eats app prior to ordering. An amount equivalent to the delivery fee will be deducted from your total order value as a promotion each time. Limited to intended recipient of the email only. This promotion cannot be used in conjunction with any other Uber Eats promo. Other fees may apply. Valid only in Australia where the Uber Eats app is available.”
Sometimes ordering food feels like a GAMBLE
debodatta1991 on 2021-01-23
While most of the times Uber drivers do an exceptional job in delivering food in all weather conditions against all extremities (pandemic, etc.), sometimes the system fails and the order doesn’t reach you. This can happen due to many reasons like the delivery driver’s vehicle breaking down or a dodgy driver or restaurant messing up the order. While all of these are unforeseen scenarios and can happen to any organisation, the frustrating bit about uber eats is that their response to any of these situations is to return the money charged for the order. They try and pass on the blame to the restaurants you are ordering from, scarring the restaurant’s image in customer’s eyes. In all of these years I have not once experienced uber eats trying to resolve the issue in any of these situations instead of just returning the money. Well maybe something Uber needs to understand is that when someone orders food they want the food not the money back after an hour of waiting for the food. Hoping to see better customer service and problem resolution from your organisation in future.
Buggy Promo Codes, Times, Customer Service, Tracking. Cold food.
Skywok on 2021-01-23
Current Review: They allowed me to add an Ubereats gift card to the account, and it shows a balance, but they won’t let me check out! ========= Prior Review Refunds for cold food are given as lots of $10 promo codes (only one promo code can be applied to an order). So a $20 order will be refunded in two orders. That means that $10 of it will be spent in delivery fees. Not only that, but to add to it, promo codes issued by UberEats do not automatically apply in the app, in fact they do not apply at all. Even UberEats Customer Service can't make them work. Timestamps are on when you start your order, not when it's submitted as an order. This throws everything out for the restaurant, driver, and the customer. Courier often call you instead of using their GPS. Food often arrives cold, presumably because restaurants are not using the correct packaging.
Worst app ever!!!
Taj.dellow-swain on 2021-01-23
I started off Uber eats enjoying it having no issues until about 3 orders later I began missing items or maybe They didn’t have it in stock so I thought that’s fair enough I’ll just get a refund but apparently not I’ve requested refunds for over 5 Uber eats orders And never have I ever got my money back i get scammed and they don’t even try to fix it I’ve never been so disappointed in an app ever so it’s been about 3 weeks and I’m still missing my money and also I’ve never ever received my food and it hasnt been damaged or destroyed getting here do not get this app do not use it and please for the love of god if you do don’t expect anything to go as planned And further more the developer responses are awful it doesn’t help in any way so thanks for nothing Uber
Getting worse everyday
723?bsbjs on 2021-01-23
My order was cancelled 30min after it was accepted, I could even see was being prepared and on its way through the app. Got a phone call from the driver saying the restaurant told him they were closed. Submit a complain to uber, they took my money and said it would be back in “5 to 10 business days”!!! Complained again, asking for my money to be back immediately, no answer, no option / alternative offered. Called the restaurant and the bad mannered guy tried to lay to me saying he did not accepted the order. Also notified uber about the issue with the restaurant person, nothing done no response. Will definitely look for alternatives and/or for restaurant with delivery service
Horrible
handnno on 2021-01-23
To be honest this is one of the worst delivery apps. It takes my family hours to order one small thing. Firstly there is always an issue with everything. You either have to verify this or verify that ,your account details are incorrect or your not this or not that. It’s seriously so frustrating and when you finally solve something along comes another problem. Secondly prices are ridiculous. Then cost of delivery can sometimes even be 2x the price of the actual product. It’s really annoying and so unnecessary. There are so many better delivery apps than Uber like doordash. I really recommend them as they are really easy and always having good deals.
Quality of Service and Delivery
_JetD on 2021-01-23
Fed up. Drivers are slack in my area and there is NO WAY to report this or even simple inconsistencies with the order, which is not up to the Australian standard. With this in mind and constant difficulties the past couple months and the poor quality of service I will be sending the complaints I have to the consumer affairs. The ACCC will have a field day. Just so you have a time frame Uber, I will be submitting these complaints in a week to the authorities and sifting through your poor excuse of customer service. Your efforts for customer service are lackadaisical.
Very bad work
anastaciajacinta on 2021-01-23
Is not the first time I use Uber eats and my order arrive more than 1h later and very importantly it is not the driver fault. Uber eats add lots os deliveries at once and the drivers need to wait the deliveries even if your order is waiting to be delivered more than 30 min, Uber eats make the drivers wait and the person who ordered just wait 1h or more. The important detail is, we pay not cheap for this ok? I just paid 7 AUD and my ordered arrived very late because of the reason I said. It is not the driver fault, not the restaurant fault. It is Uber eats fault.
Poor quality food service
ejmnx on 2021-01-23
If you want to pay an arm and a leg for cold tasteless food then Uber eats is for you I’ve ordered countless time hoping maybe this time to food will be of quality but every time the food is cold or missing an item I’ve ordered food and had it never arrived and never received a refund. Uber eats need to have strict and high standards for restaurant quality food delivered and for the delivery drivers too who are just as bad if I could rate it overall out of ten giving a 1 would set the bar too high
Restaurant Reviews Are Not Accurate
Tazzychiro on 2021-01-23
If the restaurant screws up your order and has to issue refund, they remove your ability to rate the restaurant in the app. We ordered food from Bento Box and only half arrived. Wanted to wait until we got refund to rate them, but once we received email acknowledging refund the ability to rate is gone. Based on this, there would be relatively few 1 or 2 star rating for restaurants in this type of situation giving a largely skewed higher rating. So as they say, buyer beware.

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