Category Ranking History

Uber Eats: Food Delivery Category Rankings

Review Breakdown

Uber Eats: Food Delivery Review Breakdowns

Ad Intelligence on 4 Networks

Ad network creative preview
Network Facebook
Media Type Video
First Seen 650 days ago
Last Seen 3 days ago
Creative Count 154

ASO Keywords

Keyword Rank
board game monopoly 1
and your 2
board games monopoly 3
uber eats 4
ubereats 5

Downloads

Jan, 2023
Worldwide
213K

Revenue

Jan, 2023
Worldwide
$0

Screenshots

Description

Delicious eats. Delivered easy. Hungry? Get the food you want, from the restaurants you love, delivered at Uber speed. Eat what you like, where you like, when you like. Find the local flavours you crave, all at the tap of a button. Browse local restaurants and fast food favourites for inspiration. Or get just what you’re looking for by searching for a specific restaurant, dish or cuisine. Pizza. Burritos. Burgers. Sushi. If you're hungry for it, try Uber Eats. When you’re ready to place your order, you’ll see your delivery address, an estimated delivery time and the total price including tax and booking fee. Tap to seamlessly pay with your Uber account, or add a credit card. Track your order in real-time as it heads your way. Uber Eats is currently available in cities and metro areas including Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Brussels, Cape Town, Chicago, Dallas, Denver, Hong Kong, Johannesburg, Glasgow, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Warsaw and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, India, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States and more. Not in your city yet? We hope to be soon! Head to https://about.ubereats.com/en/cities/ for a current list of all the cities we serve.

0 Installed SDK

Reviews

Loyal Customer
TiwaKensley on 2023-02-04
My partner and I have been using UberEats for a little over a year now and for the most part it’s great! But I do have a few issues with the app, ~ like when a driver ignores the delivery instructions, for example my instructions say I have Large dogs please do not enter the gate if shut and to LEAVE my food by the door, it is VERY rare that a delivery driver will do so without me messaging or yelling out to them to just leave it ~ or when they decide that even though I’ve paid extra for a fast delivery some drivers take it upon them selves to pick up many other orders and take 10x then what is needed and end up with cold food ~Our main issue I believe is when an order doesn’t arrive and you still get charged for the service feels, even as an Uber one customer I get charged. THIS is a huge issue especially for people like my partner and I who currently do not have a car or much money so when we order we can’t order it a second time because we only have enough money for the original order ~when you used to get a refund it would go straight to your Uber wallet, and I believe they should bring that back or at least ASK if you want to be refunded back into the app I do like UberEats, but some of the drivers honestly don’t care and that IS a safety issue.
Could be better
bellataylah on 2023-02-04
Overall it’s pretty good however, I think there could be more promo codes especially when continuously ordering from the app to then get nothing in return. Or there are daily promotions that most people can’t even use such as the $20 off grocery one or $30 liquor one. Very disappointing in that aspect. Usually the refund part is very good as they normally straight up give you refunds especially if you have photo evidence. But, sometimes they won’t allow it even with photo evidence and continuously messaging the contact support about it. Again very disappointing. Last thing. I hate that you’s upped the delivery charge. It used to be so cheap for example, $1.99 to get maccas near by. But then you’s added the service fee which is actually ridiculous and also upped the delivery fees. I swear you’s used to have a maximum delivery fee price such as $4 but now there are things that are for example, $8. Uber eats has honestly gotten way worse from when I first started using it just over a year ago. I should honestly just look into other food delivery apps at this point!
Charges for services not provided
wil from sydney on 2023-02-04
I paid for priority delivery and the driver did not deliver to me first. 1st warning is that Uber Eats are very hard to contact to make a claim such as this. The app support options allow limited responses if your complaint or query doesn’t fit the limited options it’s very hard to submit it. 2nd in my case they denied the service (priority delivery) wasn’t provided so they’re dishonest!! 3rd just to be clear. I asked the delivery driver in person why he drove a long way from where I live first. And he told me in person, yes standing physically in front of me responding with actual spoken words that he had to make another delivery first!!! I’ve been using Uber eats for a long time and haven’t had issues before. But these from other reviews I’ve read I think their ownership or systems must have changed. I would be wary of this service going forward! Based on their responses so far I expect I will need to escalate this to department of fair trade. Very poor, very dodgy!!!
Worst Customer Service
G189098 on 2023-02-04
Both my partner and I have experienced multiple occasions where we wait for an hour or more and then the driver cancels the order. Then when you try to raise an issue, it is borderline impossible to speak to anyone. The app makes connecting with a person extremely difficult on purpose. If you somehow manage to connect with a person they provide no help or compensation. They say they can’t do anything and repeat “This has been handled in accordance with our policy” like a broken record. My order today had a $15 discount applied as a reward and then when it was cancelled by the driver and I went to re-order, the reward was gone and I had to pay full price and wait an extra hour I use the app a lot and experience many issues. I just wish they were better at taking responsibility for their mistakes and handling them better.
Terrible customer support
madelinev_ on 2023-02-04
I’ve had far too many incidents of restaurants missing parts of the order, while I receive no refund or credit from UberEats support. When you pay for an item, you pay for the sum of all that is listed in the item description (and this includes sauces, condiments, ingredients etc.). Too many times I’ve had to fix up the food at home (using my own personal ingredients) because the restaurant forgot to include certain things and therefore ruining the dish. Meanwhile, UberEats offers no support whatsoever and I have to pay full price for a subpar meal. They don’t ask for photos or any supporting evidence and just assumes that the restaurant is in the right, which is unacceptable. I’ve worked in the hospitality industry myself and would never support UberEats again after seeing how things are done on either end.
SIMARJIT SINGH, u should be banned
S4vi_ on 2023-02-04
I’ve been a frequent user over the years and recently I noticed the app has started to glitch where I can no long live track where my order is/how far away the driver is. It constantly glitches saying my order is ‘5 minutes away’ then the next it jumps to ‘15 minutes away’. Another issue is THE DRIVERS KEEP STEALING MY ORDERS recently. The audacity for them to pick up the order, drive complete opposite direction and then notify they have ‘completed your order’.. Thankfully I’ve received refunds but if this starts to become a reoccurring issue and Uber does not wish to bare any more refunds because they think I am being a dishonest customer, when really you should start listening to your customers and review YOUR Uber Drivers.
Thieves with terrible service
aknaile on 2023-02-04
Absolute thieves. Paying delivery fee is one thing. The service fee is ridiculous considering they overcharge for food. Every item on their menu is 10% more expensive than in actual restaurant which makes absolutely no sense from cost perspective. Service is terrible, so many times drivers simply drove off with our food without any explanation and we had to wait 5-10 days for refund. Drivers 90% of times don’t read the instructions and don’t follow the map. Today another driver drove off with our food that cost $80. Refund nowhere. We went to the restaurant on our own and made the exact same order and ended up paying only $55. We won’t support them again.
Not good enough
AppGamer69 on 2023-02-04
Your delivery fees are ridiculous and inconsistent. They are NOT based on distance as companies like McDonalds routinely have higher fees while being closer. You continue to fail to offer cash as a source of payment. Your drivers are illiterate and barely able to communicate, they often deliver for more than one delivery company at a time and as a result wait times are unacceptable and food often cold. Your range is poor and your rewards system is a joke. All in all you are nowhere near what you started as and far worse than independent delivery drivers ever were. I long for the days of a teen delivering my pizza.
No Cancellation?!!
Angry Birds Enjoyer on 2023-02-04
This app is dumb sometimes. You should be able to cancel orders. I had to wait 30 minutes for a McFlurry just to find out that I paid $16 for a chocolate ice cream because they didn’t have ice cream?! Such a scam. This happened again the next day but before my order would soon be delivered I had called the Uber eats deliverer what’s taking so long just to find out it’s the same problem, I asked if they could cancel the order but apparently it was "too late" because he was already at the McDonalds. Stupid app will scam you. I even paid for a priority delivery!!
No option to cancel ‘UberOne’ Membership
Notifying a problem on 2023-02-04
Hi Uber Eats team, I cancelled my ‘Uber One’ membership on Oct22, despite my cancellation I have been continuously charged $9.99 every month. I tried cancelling it again but now it don’t show any ‘cancel membership’ option in ‘Uber One’ membership area. I tried from phone, laptop but no luck. Please help, please kindly turn off my auto-renewal of ‘Uber One’ and refund my money. I tried contacting Uber Eats several time but no luck. Also, please remove my Apple Pay payment method from my account or give me an option to delete my account. Thanks 🙏🏻

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