Category Ranking History

Review Breakdown

Uber Eats: Food Delivery Review Breakdowns

Ad Intelligence on 7 Networks

Ad network creative preview
Network Facebook
Media Type Video
First Seen 2 days ago
Last Seen 2 days ago
Creative Count 720

ASO Keywords

Keyword Rank
uner 1
iber 2
uber eats 3
uber 4
ubereats 5

Downloads

Jun, 2020
Worldwide
282K

Revenue

Jun, 2020
Worldwide
$0

Screenshots

Description

Delicious eats. Delivered easy. Hungry? Get the food you want, from the restaurants you love, delivered at Uber speed. Eat what you like, where you like, when you like. Find the local flavours you crave, all at the tap of a button. Browse local restaurants and fast food favourites for inspiration. Or get just what you’re looking for by searching for a specific restaurant, dish or cuisine. Pizza. Burritos. Burgers. Sushi. If you're hungry for it, try Uber Eats. When you’re ready to place your order, you’ll see your delivery address, an estimated delivery time and the total price including tax and booking fee. Tap to seamlessly pay with your Uber account, or add a credit card. Track your order in real-time as it heads your way. Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, India, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States and more. Not in your city yet? We hope to be soon! Head to https://about.ubereats.com/en/cities/ for a current list of all the cities we serve.

0 Installed SDK

Reviews

Inconvenient and constant headaches. They steal your money!
Ex UberEats Customer on 2020-07-08
As a service that’s supposed to make your life easier, it does quite the opposite. There’s less trouble and it’s cheaper to just pick it up yourself. I couldn’t be more angry with this service. I have had countless experiences where UberEats has delivered the wrong meals and not refunded my money! I’m truly shocked that this is allowed. Many times I have told Uber about the problem and they simply say they can’t look into the matter further. It’s ridiculous. I worry for people with allergies as a mistake in a food order could be life threatening, and UberEats doesn’t even take the time to look into the matter. Not even a question of asking for pictures. It’s ridiculous how inconsistent this service is. There are constantly problems with delivery partners and the restaurants. I’ve had drivers not show up multiple times, drop my food on the floor right in front of me, constantly unable to find my address (at many different addresses). Constantly get cold food, food that’s the wrong order, missing items. And there are times when I have to argue my point, which is absolutely ridiculous! Just completely unreliable and definitely not worth it if you value your money.
Hides behind the app
Charphlosion on 2020-07-08
Anytime there is an issue, which happens often, there isn’t an option in help for it. The number for the company is not listed in the app either so it is very hard to find and actually speak to someone about the problem. If your food is messed up or doesn’t get delivered, you will probably get a partial refund but only the next day and there is no effort to rectify the problem. If you spend the last of your money and they don’t give you your food, then you just have to go hungry because they won’t send it out again. If they deliver the wrong food they won’t refund the delivery fee even if it is their fault. When you’re waiting on your dinner, there really needs to be a quick solution and there isn’t. There is also no way to deal with dodgy behaviour from deliverers, such as not leaving it on the doorstep during COVID or such as calling to ask the customer to select that they have received their food because the driver is on a bike and doesn’t want to ride in the rain. Also they pay peanuts and then prompt the customer to tip, guilting the customer for poor employer practices.
Highly disappointed
Magsta27 on 2020-07-08
After several failed attempts to place an order with Schnitz when at a friends place as it kept saying it was closed etc etc. We finally went into it from her daughters account only to fail again coz we were so frustrated by this time that my friend was not wanting to leave a tip and UBER wouldn’t allow us to complete the order UNLESS WE FOLLOWED THROUGH WITH A TIP. THIS IS NOT OK. WE AS CUSTOMERS PAY FOR DELIVERY. Then are FORCED TO PAY A TIP TO THE RESTAURANT AND SOON ENOUGH WE’LL BE FORCED TO PAY A TIP TO THE DRIVER. Won’t be using UBER again I don’t think. . Just in response to ubers replies. I can hear what you are saying, but why were we forced to leave a tip for us to order our food at Schnitz at Highpoint Maribyrnong before we could confirm an order? Without leaving a tip we were unable to process our order?? . There obviously must be a MASSIVE glitch within your app which needs updating. .
Sloppy site and codes never work
Portpad on 2020-07-08
My partner and I have each placed quite a few orders thru UE, and every time we do, it is a frustrating process: 1) trying to get our address corrected 2) checking an order at the end of selections, and finding we have made mistakes, or we find ourselves checking a cart from a previous order, but the biggest complaint is, 3) discount codes never work. You can’t find a participating store to match the promo, or the code has expired. The worst one though, is when it tells you that you can insert the code at the last minute as you place the order. You order, expecting to be asked the code, or see somewhere to insert the code, and you realise that the order has already gone though. You can’t retract it. You can do nothing about it. 4) The site is just frustrating and misleading. I won’t bother using it again. I am over it.
Response to ‘Developer Response’ - Forced to tip
Embabe358 on 2020-07-08
My original review -First time we’ve had this issue. Came to payment option & couldn’t confirm the order unless the restaurant received a tip. Unfair! Your response was not adequate. Yes tipping is optional within the app. On this occasion (judging by multiple reviews, other people have experienced this too), the app WOULD NOT allow me to process my order unless I tipped. Even after restarting it completely, the ONLY way i could order through the app WAS TO GIVE A TIP TO THE RESTAURANT. I selected the option not to tip, went to confirm & nothing would happen. Tried this multiple times. I selected an option to tip, went to confirm & it worked straight away. Basically, NO tip = no order. So yes tipping is USUALLY optional, but on this occasion it wasn’t. Everyone who experienced this should be refunded.
Response to ‘Developer Response’ - Forced to tip
Embabe358 on 2020-07-08
My original review -First time we’ve had this issue. Came to payment option & couldn’t confirm the order unless the restaurant received a tip. Unfair! Your response was not adequate. Yes tipping is optional within the app. On this occasion (judging by multiple reviews, other people have experienced this too), the app WOULD NOT allow me to process my order unless I tipped. Even after restarting it completely, the ONLY way i could order through the app WAS TO GIVE A TIP TO THE RESTAURANT. I selected the option not to tip, went to confirm & nothing would happen. Tried this multiple times. I selected an option to tip, went to confirm & it worked straight away. Basically, NO tip = no order. So yes tipping is USUALLY optional, but on this occasion it wasn’t. Everyone who experienced this should be refunded.
Great app with faults
Idjctdvkfuytdfuhgr on 2020-07-08
I have used uber eats for years for an easy meal option and love the variety and easy ordering. Only problem is that in the last year the delivery fee has skyrocketed which i understood (was bound to go up eventually) but now tipping the restaurant is compulsory before an order can be processed? I know for a fact that restaurants inflate their food prices on the app to pay for uber’s share of the order and I even understand with everything going on that tipping a restaurant is helpful BUT it should be an option for after the food is delivered not before. Had a few horror deliveries over the years that i would definitely not have tipped for. Just think it should be changed to be an option post order not pre...
Tipping in Australia...
Instashiizzzzz on 2020-07-08
Found the other night I couldn’t purchase from my local TAKEAWAY on Uber Eats without providing a TIP to the restaurant. Not okay, there are many reasons we don’t usually tip in Australia and the fact they forced this on us is also a restriction of our choices and freedom. Have deleted the app and won’t be using again until it’s removed. RESPONSE TO DEVELOPER COMMENT: It would NOT let me place the order unless I clicked TIP RESTAURANT on the window that came up. If I clicked the other button (something like NOT NOW or LATER), it would go back to the order screen. No way of submitting my order. Pay closer attention to your system. AND customers.
Not a great experience
Sab Pow on 2020-07-08
Booked Montezumas went to pick it up. I had to wait 20 minutes as the first time credit of $30 had not shown up on their version of the order. The poor guy had to ring Uber to see what he should do. Eventually he got through and it was confirmed. However I was meant to pay $41 however my $50 gift card was used instead. I drove back to the holiday unit 5 mins away and the food was like basically cold. So we had to microwave every meal so they were hot. Let’s just say that it wasn’t the greatest first time experience I don’t think I would use the app again. Especially as Dominos was the only delivery option in the whole of Noosa.
Great but...
Shadioactive on 2020-07-08
Great to be getting food this way but... There is an odd flaw. I cannot find McDonald’s or Hungry Jacks on here despite the fact there are 4 McDonald’s and 2 Hungry Jacks in close proximity to me, even closer than some of the restaurants that I order from yet no McDonald’s, No Hungry Jacks, I don’t understand. Why don’t these places pop up, especially when I search specifically for them. I’ve only ever ordered from McDonald’s once, that was when I wasn’t home and from one of the close restaurants no doubt. It doesn’t make sense. I can’t find all possible restaurants I would like to eat at. Not very happy about that.

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