Category Ranking History

Air Canada + Aeroplan Category Rankings

Review Breakdown

Air Canada + Aeroplan Review Breakdowns

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ASO Keywords

Keyword Rank
westjet 1
air canada 2
air transat 3
aeroplan 4
arrivecan 5


Dec, 2022


Dec, 2022



With the Air Canada + Aeroplan app, you can now enjoy the advantages of the Aeroplan loyalty program with the combined ease of managing your Air Canada trips in a single convenient place. EVEN BETTER TOGETHER Sign in with Aeroplan to unlock access to loyalty program benefits. Dive in to see your points balance, track Elite status progress, view recent transactions, and access popular program features like Family Sharing, eStore, car rental, and hotels. BOOK YOUR WAY Book your next trip using cash, or by redeeming your Aeroplan points. You can now also book with a combination of Points + Cash, or even pay 100% of your fare using points, including taxes, fees, and charges. TIMING IS EVERYTHING By presenting timely updates on your home screen, you'll always be up to date. Action cards prompt you when it's time to check-in, show your upcoming flight status, and even offers your flight's menu when it's almost time to eat on flights offering meal service. NOW BOARDING As your flight approaches, your boarding pass will appear throughout the app for quick access. Your boarding passes are saved for offline use in the app but can also be added to Apple Wallet. KNOW AS YOU GO Stay up to date with notifications about flight and gate changes, and cancellations. FOLLOW THE LEADER We added turn-by-turn airport navigation, a first for a Canadian airline, available in Toronto (YYZ), Montreal (YUL), and Vancouver (YVR), with more coming soon. READY TO DOWNLOAD? By downloading or updating this App, or setting up your device to do so automatically, you consent to the installation of the App, its future updates and upgrades and to the Air Canada Mobile App “Terms of Use” that govern the use of App that are available here: You can withdraw your consent at any time by uninstalling the App. For help uninstalling, please see IMPORTANT DISCLOSURES These functions apply when enabled: • Location: your location data is used to show the closest airport(s) for booking, and flight status. Location data is also used to present the correct boarding passes at connecting airports, and to provide the current location when using airport maps. • Wi-Fi connection: used to determine if internet access or a connection is available for onboard Wi-Fi and the wireless entertainment system on Air Canada Rouge flights. • Calendar: access to your calendar is used to sync flights from your upcoming bookings to your device's calendar. • Notifications: push notifications are used to send you service messages related to your upcoming travel. • Camera: add images to the feedback you send to Air Canada. • Your device and app information (phone model, language, system and app version) is attached to comments you send when an issue is reported via the app. PRIVACY POLICY By downloading or updating this App, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy ( Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 [email protected] ® Air Canada Rouge, Altitude and Star Alliance: registered trademarks of Air Canada in Canada ®† Aeroplan: registered trademark of Aeroplan Inc.

0 Installed SDK


The App that crashes
8KitKat on 2023-01-27
Checking in for our flight in Florida, Toronto bound, this morning on the app. Consistently gave an error on the same page and just kept spinning. Happened every time. So fed up of poor coding. It told us we then have boarding passes but kicked us back out every time we wanted to input the number of checked bags. So, Air Canada thinks we have zero bags to check tomorrow. Brilliant. Just brilliant.
Good. Potential to be THE BEST
AppCritic on 2023-01-27
I’m an avid Air Canada flyer and am on the AC app at least once a day. Overall, the app is great and easy to use. The app lacks feature parity with the desktop experience. There are search filters not available on the app for example. The homepage offers are missing from the native app. The vacation package search experience is the worst part of the app.
garbage airline
Karaul123 on 2023-01-27
Air Canada is the worst airline, always delayed and tons of lost bags, this airline is unbearable, they are always find a reason for the delay and their customer service is unreachable, cant soeak to a person… avoid flying this airline at all cost, its not worth it. Garbage app, shows you flight is on time even though it is delayed…!!!!
No support for more than one citizenship
eugenio.smith on 2023-01-27
I left a suggestion to customer service a while ago, reiterating that many other airlines and travel related apps can store passport data for more than one citizenship, which offers a much better user experience upon checking in online. At the time I was told that my feedback was welcome, yet no plans to do so in the near future.
New version is full of bugs
RfromBC on 2023-01-27
The newest version, 5.29.3 is extremely buggy. Flight info screen shows the flight number, but the rest of the screen is white. App constantly freezes now, can never see inflight or upgrade info. Click on boarding pass and the app freezes open showing the boarding pass. Needs an update quickly as the app is currently useless.
Slow and freeze
cyberhat on 2023-01-27
Even with Iphone 14, the latest update makes me angry every time. The mobile app is slow, as soon as you browse from a tab to the other its acting like its freezing. But its not. Working in background but so slow. With our without wifi same thing. I rather use the desktop version. Sorry but it needs improvement!
Lost Baggage
Ishafarzana on 2023-01-27
We were 7 passengers travelling from Ottawa to Dhaka, Bangladesh. The flight was delayed 9 hours from Ottawa, 7hours from Toronto. Once we reached Dhaka, we were missing 9pc of our luggage. It's been 3 days and we have no idea where my language is. Think twice before you book your trip.
Crashes when viewing trip
Bob1636272jdjsjsb on 2023-01-27
The app use to work, but now it crashes every time :( I open the app, go to trips, select my trip, and the app crashes as soon as I scroll over to view my trip dates/details. I've tried re-installing the app and re-adding my trip. Don't rely on this app for anything critical!
Status Qualifying Miles - Not updating
Aks259 on 2023-01-27
I’ve been traveling a fair bit yet my SQM doesn’t seem to update. Nor is there a summary of your SQM activity earned from flying. This would be a huge help for the next update. Getting in touch with Aeroplan to resolve this has been a struggle
Compensation for luggage lost
someone who is mad😡😡 on 2023-01-27
Over holidays ac lost my daughters luggage. Had to go buy stuff and submit receipt. Still nothing. On way back again they lost luggage for 3 days. Seems like every time she flies luggage is missing and only receive checked bag refund.

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