Category Ranking History

Air Canada + Aeroplan Category Rankings

Review Breakdown

Air Canada + Aeroplan Review Breakdowns

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ASO Keywords

Keyword Rank
air canada 1
air transat 2
aeroplan 3
arrivecan 4
sunwing 5


Nov, 2022


Nov, 2022



With the Air Canada + Aeroplan app, you can now enjoy the advantages of the Aeroplan loyalty program with the combined ease of managing your Air Canada trips in a single convenient place. EVEN BETTER TOGETHER Sign in with Aeroplan to unlock access to loyalty program benefits. Dive in to see your points balance, track Elite status progress, view recent transactions, and access popular program features like Family Sharing, eStore, car rental, and hotels. BOOK YOUR WAY Book your next trip using cash, or by redeeming your Aeroplan points. You can now also book with a combination of Points + Cash, or even pay 100% of your fare using points, including taxes, fees, and charges. TIMING IS EVERYTHING By presenting timely updates on your home screen, you'll always be up to date. Action cards prompt you when it's time to check-in, show your upcoming flight status, and even offers your flight's menu when it's almost time to eat on flights offering meal service. NOW BOARDING As your flight approaches, your boarding pass will appear throughout the app for quick access. Your boarding passes are saved for offline use in the app but can also be added to Apple Wallet. KNOW AS YOU GO Stay up to date with notifications about flight and gate changes, and cancellations. FOLLOW THE LEADER We added turn-by-turn airport navigation, a first for a Canadian airline, available in Toronto (YYZ), Montreal (YUL), and Vancouver (YVR), with more coming soon. READY TO DOWNLOAD? By downloading or updating this App, or setting up your device to do so automatically, you consent to the installation of the App, its future updates and upgrades and to the Air Canada Mobile App “Terms of Use” that govern the use of App that are available here: You can withdraw your consent at any time by uninstalling the App. For help uninstalling, please see IMPORTANT DISCLOSURES These functions apply when enabled: • Location: your location data is used to show the closest airport(s) for booking, and flight status. Location data is also used to present the correct boarding passes at connecting airports, and to provide the current location when using airport maps. • Wi-Fi connection: used to determine if internet access or a connection is available for onboard Wi-Fi and the wireless entertainment system on Air Canada Rouge flights. • Calendar: access to your calendar is used to sync flights from your upcoming bookings to your device's calendar. • Notifications: push notifications are used to send you service messages related to your upcoming travel. • Camera: add images to the feedback you send to Air Canada. • Your device and app information (phone model, language, system and app version) is attached to comments you send when an issue is reported via the app. PRIVACY POLICY By downloading or updating this App, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy ( Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 [email protected] ® Air Canada Rouge, Altitude and Star Alliance: registered trademarks of Air Canada in Canada ®† Aeroplan: registered trademark of Aeroplan Inc.

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Air Canada App is great but …
cousinkid on 2022-12-04
Hi there , I love Air Canada the 777 Boeing on my flight from Toronto to Vancouver was great . The entertainment choices were great ! I love the App and following everything through the App. But , my biggest complaint is the Air Canada terminal 1 in Toronto… the food choices and quality are very disappointing. I went for lunch at Roger Mooka restaurant the lettuce in my salad was brown and wilted the choice selection was terrible . They comped my meal knowing it wasn’t good. And the other restaurant was an Italian not exactly the best cuisine before flying a 5 hour flight …the take out options were ok if you like fast food but not great . Also the washrooms in Terminal 1 in Toronto were extremely dirty and very small only a few stalls ? When I arrived at the Vancouver airport I was able to find a wonderful Pacific Foods with fresh salads etc . I ended up waiting to eat when I arrived because the choices on the flight were also limited. Not sure if this is the right place to give my comments on the AirCanada App but I wanted to let someone know . Thanks
Customer Service ?!
CSR?! on 2022-12-04
Have flown with Air Canada for years but getting through on the phones to speak to anyone … Air Canada … Aeroplan … is ridiculous!!!!’ The wait times are disgusting! Very disappointed! I had to postpone my flight by two days because of the illness of one of my travel companions … I was on hold one evening for an hr and a half to no avail because then the lines closed at midnight! The next day I was on hold for an hour and forty five minutes! I tried to change my booking on line but it said I had to contact the phone line so I had no choice! UNBELIEVABLE! UNACCEPTABLE!
This app is a JOKE I can’t stop laughing!!
Frustated downloader on 2022-12-04
Still cannot sign in to the app and the “sign in” button keep failing to load the sign-in webpage even AFTER all cookies are ENABLED. The app USED TO work perfectly. Such a pity! Whatever happened? The recent changes just turned the app totally useless. If it ain’t broken don’t screw with it! Now that it’s broken, please fix it! Bring back the old programmers, they knew what they were doing!! App still not working as of today November 8, 2022. It shouldn’t even be called “app” because it’s a joke it does nothing!!
Bad Customer Service
G-up! on 2022-12-04
First, I would like to say that the wait time to speak to someone is absurd. Waiting an hour on the phone then no one still shows up after the hour is ridiculous. I am presently trying to connect my airplane to my Uber eats for several months now it hasn’t worked, I don’t understand the way the system works because the two of them don’t seem to be working properly. I’ve looked online everywhere. I do not find a fix anywhere on the on this problem.
Extremely Poor Customer Service
Mike From Canada on 2022-12-04
I have been trying to book a flight for my son to accompany me on a business trip using points for 2 days. This type of request is not possible through the app. I have tried over 3 phone calls and hours long hold times over 2 days and still have not been able to contact aeroplan. If the matter is not resolved I will be cancelling my aeroplan and TD aeroplan cards and switching to a Scotiabank Momentum Visa Infinite card
Parkside41 on 2022-12-04
I can search quite quickly for routes and times. But I can’t ask a simple question and have it answered. My question: What days does AC have direct flights from Ottawa to Tampa? Twice I have discovered by accident that they started on Fridays in late November. And now also on Mondays in mid December. I had to search every day of the week to discover it.
Aeroplane issues
ssssgibbs on 2022-12-04
While the basic app is fine the login to the aeroplan is awful. Continually will not allow me to login even after I have changed the password multiple times and then locks the account. Trying to contact someone to actually help and fix the issue is non existent. However if you want to book a flight from the app great… need help…forget it!
Sat on Plane at gate for 5 hours in Kelowna
Maytagmke on 2022-12-04
we sat in the plane at the gate for 5 hours in a Dash 8 Nov 4 they would not let us off the plane or we would lose any Air Canada help for rebooking then rebooked me through toronto with a 19 hour layover no choice and no compensation offered I am not pleased and will take this matter up with customer service Mike Davis
App air Canada
Juliette008 on 2022-12-04
J’aime le fait de retrouver Aeroplan et air Canada sous la même app. Facile d’utilisation pour réserver des vols et utilisation de toutes les fonctions. Je possède la carte de crédit Aeroplan et c’est facile de suivre l’accumulation des points mensuels et la boutique en ligne offre des façons d’accumuler des points
Trash app and customer service
jt77$$ on 2022-12-04
Worked great in July, ever since haven’t been able to book with my aeroplan points via app. No customer service either because it takes 4 hours to get a hold of them and no one knows why the app won’t work. Costs 30 extra dollars to book via phone Such a scam

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