Category Ranking History

DoorDash - Food Delivery Category Rankings

Review Breakdown

DoorDash - Food Delivery Review Breakdowns

Ad Intelligence on 4 Networks

Ad network creative preview
Network Facebook
Media Type Video
First Seen 18 days ago
Last Seen 2 days ago
Creative Count 303

ASO Keywords

Keyword Rank
delivery 1
door dash canada 2
dordash 3
doordash 4
door dash 5

Downloads

Nov, 2022
Worldwide
200K

Revenue

Nov, 2022
Worldwide
$0

Screenshots

Description

Delivery and pickup anywhere you are. DoorDash offers the greatest selection of your favourite local and national restaurants -- more than 310,000 menus across 4,000+ cities in the U.S., Canada and Australia. Spend more time doing the things you love -- we'll take care of the rest. YOUR FAVOURITE RESTAURANTS JUST A FEW TAPS AWAY Choose from a huge variety of cuisines, from your local sushi spot to the comfort food you crave. Get your favourite meals faster with quick and easy ordering. National partners include McDonald's, A&W, KFC, Subway, Taco Bell, Tim Hortons, Burger King, Harvey's, Popeyes, Little Caesars, Pizza Pizza, Chipotle, Pizza Hut, 7-Eleven, Dairy Queen, and more. SUBSCRIBE TO DASHPASS DashPass offers lower service fees, $0 delivery fees, and other savings on every order, with thousands of local restaurants recently added. NO-CONTACT DELIVERY All deliveries are now left at your door by default and you have the choice to select “Hand it to me” if you prefer. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it’s ready for pickup. SCHEDULE DELIVERIES Advance ordering allows you to get your food when it's most convenient for you. REAL-TIME TRACKING See when your order will arrive. From food quality to prep-times to traffic to weather, we've factored in all the elements that come between you and your food. NO MINIMUMS Order as little or as much as you want. SAVE TIME WITH PICKUP Order ahead, skip the line, and get takeout conveniently with no fees. PAYMENT Conveniently pay via Apple Pay, credit card, or PayPal. ABOUT DOORDASH DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started this by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility -- easy evenings, happier days, bigger savings accounts, wider nets and stronger communities. Growing every day and currently serving over 4,000 cities across the United States, Puerto Rico, Canada, and Australia. Visit doordash.com to learn more.

0 Installed SDK

Reviews

Never Use Door Dash
AbbyOB1013 on 2022-12-03
Used Door Dash twice and had horrible experiences both times. The first time my food was an hour and a half late. I called the restaurant of where i ordered the food and they had informed me that my food had been ready for quite a while and was just waiting on Doordash. After it being an hour and a half late it was cold and dry as it had been sitting out for so long before being delivered. Called customer service and spoke with a kind agent. The agent gave us a $5 credit (should’ve been more). Re tried ordering through door dash again, food was never delivered even though the dasher had set the status that it had been delivered. I then called customer service again was told an agent from another department would call me in 4-5 mins, never received the call. I then called back again was transferred twice before actually speaking to someone. This agent said they would give me credits for my experience ($5) and would refund our money into credits. I then asked to just have my money refunded to my account and the food to be delivered as i am in university and do not have time to go out and pick up food. Door dash told me “we already compensated with refunding your money”…. I told this agent that this was not compensation as i would expect money back for the food I never once received. She ignored my comment and repeated herself again with no empathy. I then told the agent i would never be using this app again and am expecting my refund back or else i will be calling back. Now we wait to see if i truly get my money back for the food i never got. I hope the dasher enjoyed my free meal that was supposed to feed my roommate and I.
Deleted my account
doordashruined on 2022-12-03
I’ve used this app for a while with mostly no problems, but recently it’s like they don’t care about their customers at all. First of all, the Dashers are so inexperienced. They never read the instructions for your order. Dashers call you before reading the instructions. Leaves your food outside your building in the cold with no notification that your food arrived. So many more bad experiences with them it’s horrible. Honestly feel bad for the restaurants that have to deal with DoorDash because they’re trying to keep their business afloat, but yet they have to deal with incompetent Dashers that ruin the experience for their customers. Secondly, their customer service is probably the worst I’ve ever dealt with in my life. It’s like I’m dealing with an airline or insurance company. I’ve worked in the service industry for many years and I cannot believe how much more incompetent they are than the Dashers. They have automated messages that they send while they’re “trying” to help you. Then you get bounced around from multiple departments saying that they’re escalating the problem. Tbh, they’re just trying to wear down your patience til you give up. But for people like me, hell no. Eventually after hours of chatting and multiple phone calls, you’ll probably get 10% back for your order. DoorDash is a joke. Can someone please recommend me a better food delivery service? Thanks e
WORST DELIVERING APP EVER!!!! WISH I COULD PUT ZERO STARS
valeriedurand on 2022-12-03
This is absolutely the worst app i have ever used! The customer service is terrible. I paid for a grocery delivery, they forgot to bring me one of the products so i contacted the customer service right away, the lady told me the she couldn’t give me a refund or anything without given me any reasons why they couldn't do it, she then told me that she would sent the information to her superviser and i would hear back. 2 days goes by NEVER heard back, so i contact customer service once more the lady tell me she can’t do anything about it and then ask to speak to a superviser and she ends the conversation, i get an other customer service agent, i ask for a manager right away and then explained my case, he proceeded to tell me even if i talk to a superviser that wont do anything door dash is not require to give back refund or anything! THIS IS A JOKE! YOU PAY FOR A PRODUCT YOU DONT RECEIVE IT AND THEY SAY WELL DOORDASH ISN’T REQUIRE TU REFUND YOU. SAVE UR MONEY AND DO NOT ORDER FROM HERE!!
Poor service
amv2020 on 2022-12-03
I just started using doordash and I’ve had nothing but trouble so far. It’s been very frustrating making orders and not receiving what we ordered. But what is extremely frustrating is that we placed an order for alcoholic drinks, and the delivery guy informed us those drinks weren’t available. And then instead of providing an alternative or providing a refund, we received nothing. After having an extremely difficult time getting through to customer service, we finally got through to someone over the phone, and they told me they aren’t able to process the refund. And after fighting with them over this, I was told I be contacted by a supervisor. And instead of being contacted by a supervisor, I was sent an email telling me they will not process the refund. So they took my money and ran with it. They stole my money and refuse to give it back. My experience with doordash has been horrific all the way through and I would never recommend it to anyone.
Bad customer service to loyal customers
U1418 on 2022-12-03
Pls read… Order with door dash all the time every day and majority of my orders are coming incorrect, missing items, raw chicken you name it. Of course I need a refund for that because I’m having to order again since my meal is now spoiled. But DoorDash doesn’t refund service/delivery fees. Because of this system, DoorDash gets to keep my delivery fees and the dasher gets to keep their tip. Because of this system I’ve lost a lot more money than I need to and DoorDash is the only one benefiting while I, a loyal customer, am losing. I will never use DoorDash again I will use others like UberEats and Skip. I don’t care if they cost a little more because I always get screwed over with DoorDash anyways. It’s why I stopped tipping with DoorDash. At least with other delivery services I have some confidence to tip. Wish I could say differently but I literally lose money with almost every DoorDash order and that’s just flat out unacceptable period.
Very Unimpressed
madmcc23 on 2022-12-03
Absolutely unimpressed with this company. The first time ordering, the food was sitting at the restaurant ready for a while and arrived at my door an hour and a half later than expected. The food was cold and overall unappetizing. We got 5$ credit for that which is ridiculous, anyways took the chance to use that money and order again, but this time our food was not delivered. The dasher said it was delivered but then said “he could not locate me”. Okay so why not give me a call to help or let us know. Instead he never called never texted. So we called customer service and they couldnt do anything besides give me my money back even though, that should be expected considering we didn’t get our food! As a university student who is busy and does not have time to go grab food as I’m piled up on school work, I am very unimpressed with this company. Will not be ordering again.
Worst app ever, tries to charge you without approval
Earth being on 2022-12-03
It is one of the worst apps I came across. A- they never get the full menu of a shop or a restaurant, 2- when you cancel, they’ll give you 2 weeks of free use; and charge you PRIOR to the free period. 3- there costumer service is so bad that literally they don’t care. 4- most of drivers don’t follow the delivery notes and show up asking for review. 5- it kind of forces you to tip. 6- most prices are higher the merchant itself and yet you have to pay “again” thier service fee, taxes , bags ( you might OR MIGHT NOT receive bags), so am not sure what added value other the taking our money away does this app provide. I don’t recommend this app. When I tested thier offers , I couldn’t find the price difference between it and other apps ( after applying door dash promotions) It is the same issue from 2020 and they never improved. Not recommended
DO NOT RECOMMEND!!!! Steals from customers!!!
Tishca on 2022-12-03
I canceled an order only to be told I would not be receiving a refund for three bags of chips when I tried to question I got the run around and the whole ordeal in the end I never got sent the items I paid for they refused to send them or a refund. I have also had many misorder and cold food this app is not user friendly at all will be deleting and telling everyone I know about this nightmare you call a company stealing from people and who knows who else they have ripped off or how many because I know they have refused to even help my boyfriend. Also if I have ever gotten refunds for cold food or just messed up on the order it hasn’t even been enough to cover a reorder of the food to be satisfied. Will definitely be going back to skip the dishes!!! DO NOT RECOMMEND AT ALL!!!!!
Slow and expensive
avol1729 on 2022-12-03
This app would be a great idea if they thought about delivery time and took off the must have tip option. I don’t always have the money to tip as a collage student. The dinning hall closes way to early so sometimes I get DoorDash but Because of the extra tip, I can’t even order because I don’t have enough. Even when I do have enough a meal that shouldn’t even cost 15 dollars still lands you at about 25$ deep. Besides the actual delivery, the app is so glitchy and kicks me out of options when I’m on the app. For the actual food it’s always barely warm and I usually end up not eating my fries because they are always cold. I spend a lot of money on one meal the least they could do would be to have a time limit so that I can actually enjoy the food I put my entire pay check into.
Delivery
Nkusdnhfeijs on 2022-12-03
I ordered from superstore and DoorDash was the delivery service I didn’t get my food. It was to be delivered from 6:00 - 7:00 pm. I waited till 8:30 and called superstore they called DoorDash they wouldn’t say anything I called I was on hold with DoorDash for over 20 minutes. They knew I didn’t receive my order I wanted police to be called to mediate the predicament. Now this so called driver knows my name and address how would you feel… My Saturday night was ruined and had no food. Now my Sunday is ruined I’m waiting for my order again. I’m back to work tomorrow up at 4:30 am. My weekend was completely ruined and still waiting for my delivery. So question superstore filled the order who is to blame drum roll DoorDash.

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