The app is very impressive but intentionally designed to scam customers without a feature to cancel/report issues. If something goes wrong/takes long you’re just out the money. Have had to leave (after 25 mins of waiting to catch my train) and ZERO process to cancel/refund. With Uber/other apps demonstrating how easily that can be designed the choice here is deliberate. Sad.
I can log in just fine via the web (Starbucks.ca) but the app constantly complains about authentication. Like most of the other folks from Canada complaining, why is the Starbucks app for the US on the Canadian Istore???
For god sakes Starbucks, you are awesome - fix your app! Also, Stop having stars expire before your loyal following can use them.
It’s very convenient to use this app, and I can always get my drink on time.
There’s only one part I think it’s good to update. I have several gift cards in my starbucks app wallet. It won’t combine, so even though it has enough money on 2 of my starbucks cards, but it still ask me to reload and pay.
Other than that, it’s perfect.
The location based ordering doesn’t seem to work. It doesn’t automatically select my current location. It shows where I am. It shows the store that’s right where I am but it seems to choose random stores instead.
I just ordered something from the store beside me just to find out that my drink is across the city.
I’m boycotting Starbucks until they stop union busting, and start treating their employees like human beings. I’ve deleted my account, and have opted to never purchase anything from Starbucks again if their childish behaviour continues. Money grubbing “made in Seattle on the backs of our employees”.
I keep on getting notifications popping up trying to give me deals on coffee and when I called Starbucks to complain they said this is a default and cannot be shut off, so I’ve deleted the app I do not want notifications being pushed through without my approval! Stupid corporate morons!!!
I do wish I could change syrup to half pump
Also want to give a shout out to the Heritage Starbucks they are amazing always consistent always friendly I go to many and this is by far the best around
In the app the only option under customizing our drink for adding water is "water". It should be hot water or cold water since both can be added.
Other than that the app is great
How can there not be an option for a “dry” or “extra dry” cappuccino!!!! Keep getting a latte when mobile ordering! Unacceptable when paying $7 for a customized cappuccino!
For the past 3 weeks, my Starbucks continues to tell me that “order ahead is not available“. And I've tried updating and doing everything I researched but nothing worked