Category Ranking History

Uber Eats: Food Delivery Category Rankings

Review Breakdown

Uber Eats: Food Delivery Review Breakdowns

Ad Intelligence on 4 Networks

Ad network creative preview
Network Facebook
Media Type Video
First Seen 653 days ago
Last Seen 1 days ago
Creative Count 166

ASO Keywords

Keyword Rank
uber eats 1
uner-eats 2
uner eats 3
ubereats 4
uber eat 5

Downloads

Jan, 2023
Worldwide
311K

Revenue

Jan, 2023
Worldwide
$0

Screenshots

Description

Delicious eats. Delivered easy. Hungry? Get the food you want, from the restaurants you love, delivered at Uber speed. Eat what you like, where you like, when you like. Find the local flavors you crave, all at the tap of a button. Browse local restaurants and fast food favorites for inspiration. Or get just what you’re looking for by searching for a specific restaurant, dish, or cuisine. Pizza. Burritos. Burgers. Sushi. If you're hungry for it, try Uber Eats. When you’re ready to place your order, you’ll see your delivery address, an estimated delivery time, and the total price including tax and booking fee. Tap to seamlessly pay with your Uber account, or add a credit card. Track your order in real-time as it heads your way. Uber Eats is currently available in cities and metro areas including Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Brussels, Cape Town, Chicago, Dallas, Denver, Hong Kong, Johannesburg, Glasgow, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, India, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States, and more. Not in your city yet? We hope to be soon! Head to https://about.ubereats.com/cities/ for a current list of all the cities we serve.

0 Installed SDK

Reviews

The absolute worst UNRELIABLE food delivery
Kylalalaa on 2023-02-06
It’s been nothing but problem after problem with Uber Eats for me. I placed my order, then over one hour later I received a notice that my order had been CANCELED. Dead. Now all the good restaurants to choose from are closed and I only have a few fast food options to choose from, AND I will have to wait an additional hour! Literally crying. You cannot mess with a hangry woman. A “sincere apology” and $10 credit is their way of keeping your business after their error. Plus all the extra charges at the end are ridiculous. I made the mistake of paying $10 a month for their VIP membership “Uber One”. And only a small handful of restaurants are in partnership to that. 9/10 times that I’ve ordered, the restaurant did not offer Uber one perks. An absolute waste of $10. This company is a scam. Skip the dishes will be receiving all of my food delivery business from here on out. Do not support this company, they don’t understand customer service, they are unprofessional and UNRELIABLE! Plus I swear to God their customer service representatives are robots who are programmed to mess with hangry people further. GOOD DAY.
Scamming people with bad design
Esbreezy on 2023-02-06
Awful user experience design that tricks people into spending money for charges that are not even clear or upfront. Please practice the principle of transparency and stop tricking your customers with random fees/charges that they don’t know about until the payment has gone through. The same principle applies to your membership account, I have no idea how I enrolled in it and the only communication I ever got was once my credit card was charged and it said “ your credit card has been charged, and you are now successfully an Uber One member” I tried emailing them back, going through the accounts and trying to find out what Uber One was. Hit dead ends everywhere. Even when I contacted support they said they can’t do anything about the charges. Do better Uber Eats. Just because you can doesn’t mean you should.
Scam
Baki the cat on 2023-02-06
I literally had to argue down customer service because my delivery driver left with my order, asked for my money back and was told nothing could be done. I live in a 24 story sky rise and had my appartment number clearly listed on the app and these THIEVES would do nothing to help. I called the driver as soon as he sent me the picture of my food in the lobby sitting on our dirty lobby floor (didnt even bother ringing the app) took me a whole 2 minutes to go downstairs and my food was not there (it was the middle of the night and my neighbors are not broke so 98 percent sure it was the uber driver) . Customer service was holding on to a messily 20$ meanwhile im sick and quarantining and out of food. Uber eats is a joke. Back to doordash I go.
It’s good but too costly
Aarticuno on 2023-02-06
It’s a good service, the and there’s good restaurants on the app. My issues are that it’s quite expensive to use, they charge both a service fee (which makes sense, it’s the app’s cut) and delivery fee (which doesn’t go for the driver for some reason). However, they still push you to tip on top of that (fair enough, it’s for the driver), but also prompt you to tip the restaurant (so do they not get any money besides what I pay for the order???) Delivery times seem to be getting longer, but I could be imagining it. I have noticed however, no matter how close I am to the restaurant, they will always manage to add an extra stop before the food gets to me if I don’t pay for rush delivery. It’s annoying, but not a dealbreaker.
Not a Fan
MaraM5355 on 2023-02-06
Definitely not a fan of this app. I like how you can select priority delivery, but the tracking feature on orders is really difficult and laggy, and the support isn’t as helpful as it could be. I ordered food and when I received it , my gravy was chunky , my fries were burnt and I even found a hair in my food. Of course though, instead of being able to open a chat and ask for a refund like they allow on SkipTheDishes, you have to wait for a response via email. They also require you to select a specific option when trying to contact support, so I couldn’t even explain to them properly what my issue was because I wasn’t able to select that issue specifically.
Fees
Joesateryani on 2023-02-06
I recently placed two orders from the same restaurant using the Uber Eats app and was extremely disappointed to see a huge increase in delivery fees between the two orders. The first order, which included two sandwiches, had a delivery fee of 0.99$ and a service fee of 4$, making the total 58$. The second order, which was for one sandwich only, had a delivery fee of 19.99$ and a service fee of 2$, making the total 52$. This sudden increase in delivery fees is unacceptable and misleading. I have no confidence that the company will address this issue and provide a more transparent and consistent experience for customers.
Thieves
Nick82101 on 2023-02-06
I made an order from a restaurant which is a 5 minute drive away, delivery time jumps from 15 minutes to an hour, and they charge me 21 dollars for a delivery fee on a 15 dollar order. I cancel immediately and they refuse to refund me after waiting almost an hour to get through to a customer service representative. This is incredibly unprofessional and thievery, they lay the blame on the loyal consumer instead of attempting to resolve any issues. Disgusting business practices I will be deleting my account and going back to using doordash when I’m in a pinch since i at least get decent customer service from them.
Agents
basager69 on 2023-02-06
There was 5 agents who did not do their job properly and the 6th agent was the only one who did it right. Ellomar was the only agent who did the effort to give me my refund. I cancelled my order because it was on the wrong address and I literally cancelled it right away yet they still charged me for $22 cancellation fee. I talked to agents and they just kept saying the same thing that they even made things up, apparently I requested too much refunds when that was the only time I requested a refund and would not give me my refund. Ellomar was the only one who did their job right.
Worst customer service
Hoeeeeoe on 2023-02-06
Do not download this app. Worst Customer service for any food delivery app I’ve used. The customer service agents will flat out end a chat without helping you. They all just send canned responses half of which aren’t applicable to the issue at hand. Delivery times are always wrong, food is often delivered cold because it takes 1.5 hours to deliver something from a restaurant that is 1 km away. I used to be a member of their uberOne program but it’s not worth the money because it doesn’t guarantee faster deliver or even better customer service.
Ex-Uber enthusiast
Peccinio on 2023-02-06
I had such a poor experience. I am looking for other food and groceries delivery options at this point. Although I have been using Uber Eats for nearly two years, my service satisfaction keeps decreasing. This is alarming and disappointing for billion-dollar organizations that claim to foster innovation. 🤮 My original problem was not solved. Why are you in business in the first place? -buggy technology -abysmal customer support -unexperimented/untrained courier (most can't speak English- how can you communicate on product replacement?)

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