Category Ranking History

Review Breakdown

Uber Eats: Food Delivery Review Breakdowns

Ad Intelligence on 7 Networks

Ad network creative preview
Network ad network icon AdMob
Media Type Video
First Seen 2 days ago
Last Seen 2 days ago
Creative Count 5831

ASO Keywords

Keyword Rank
uber eats 1
uner eats 2
uner-eats 3
ubereats 4
uber eat 5

Downloads

Jul, 2020
Worldwide
220K

Revenue

Jul, 2020
Worldwide
$0

Screenshots

Description

Delicious eats. Delivered easy. Hungry? Get the food you want, from the restaurants you love, delivered at Uber speed. Eat what you like, where you like, when you like. Find the local flavors you crave, all at the tap of a button. Browse local restaurants and fast food favorites for inspiration. Or get just what you’re looking for by searching for a specific restaurant, dish, or cuisine. Pizza. Burritos. Burgers. Sushi. If you're hungry for it, try Uber Eats. When you’re ready to place your order, you’ll see your delivery address, an estimated delivery time, and the total price including tax and booking fee. Tap to seamlessly pay with your Uber account, or add a credit card. Track your order in real-time as it heads your way. Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, India, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States, and more. Not in your city yet? We hope to be soon! Head to https://about.ubereats.com/cities/ for a current list of all the cities we serve.

0 Installed SDK

Reviews

Terrible Customer Service - extremely unhappy
Nicholas James Gallant on 2020-08-08
Yesterday I was preparing to order from Popeyes, and when I pressed the confirm order button to place the order a message popped up saying it was unable to complete my order. I then cleared my cart, and proceeded to order from Lazeez instead. After placing and getting confirmation for the food from Lazeez, I noticed that it said that my food from Popeyes was on the way. I was very confused because I did not receive a confirmation for my order, just a notice saying it could not be placed. Then, while the food was on the way from Popeyes, my Popeyes order was cancelled - without me cancelling it? I think my driver canceled the order after I spoke to him in the phone - even though I never told him to cancel it. I had previously sent them a message stating the situation, as it was an incorrect order. The food never arrived and I was charged $76 for it. On the cancellation message it said I would be refunded, but I was never compensated for it. I have tried to call the helpline countless times, and have talked with countless people through the help section of the app, who keep saying the same thing - I can’t get a refund. Even though this was UberEats’s fault, not mine. I would expect better customer service from Uber. I am extremely disappointed and am considering taking action. This is not acceptable. Why should I have to pay for their mistake, especially when I never even ordered the food, or received it? They just took $76 from me for no reason. I will not be using Uber or UberEats again, as their incompetence and lack of care for their customers is truly astonishing. I am expecting full compensation as well as an apology.
Taking extra money out of my account
XzKi!SsOfD3aThzX on 2020-08-08
I have been a customer on Uber eats for a long time. I have ordered many times and spent lots of money to order as many other people have. I have recently noticed that I am being charged small amounts on my debit ($0.70, $0.56) and when I called the bank they advised me these were charges from Uber. Uber has also started charging a “service fee”. Meaning they’re taking a tip from you, because people don’t tip. This has been my 3rd time ordering now in the last year where something has gone wrong with my food and they haven’t done anything to help except give me free delivery on my next order. I ordered $80 worth of food from a restaurant and my driver picked it up and took 40 MINUTES to deliver it to my house. They said there was nothing they could do to help me and that I would receive free delivery on my next order. This is absolutely ridiculous. I used to chose Uber eats over skip the dishes or door dash but that was the last time I order from Uber eats.
Orders keep getting cancelled!!!!
Im extremely upset on 2020-08-08
I’ve ordered Osmows on this app 3 times now and they kept getting cancelled. I’ve waited a total of 4 hours for my food to be delivered. The first time I waited 2 hours and the driver didn’t respond or move on the map or cancel the order, I had to call the restaurant to contact uber to cancel and refund the order since the customer support number wouldn’t reach anyone. The second time, the order was picked up but half way while getting here, the driver cancelled the delivery. Now this is the third time I’ve ordered and it’s on its way apparently. I demand some sort of reimbursement or discount for all this wasted time waiting for an order that never arrived. I could’ve taken those 3-4 hours to order on another app that is much more reliable.
Horrible customer service
scrizzlez on 2020-08-08
Last night i ordered two sandwiches using this app. Cost me $50 and it took an hour and a half. The courier took 45 minutes to travel 8 kms and made multiple stops along the way. When he dropped off my food it was obviously cold and soggy by this point so I didn’t even eat the food and walked to A&W. I explained my frustration to Uber and they offered me $5 on a future purchase. I’m after more hack and foetus and their refusal to accept any responsibility in the matter (they blamed the driver and the restaurant but didn’t mention anything about their godawful customer service). Needles to say I will no longer be using any of their services, I’ll be using Skip the Dishes instead as they actually help their customers when issues arrive.
-12 star
g-unit squad of thug life on 2020-08-08
In my order i wrote in the comment section that i was allergic to cheese ... dairy product.......i have an epipen.....like 5 time so they can see it ... I recieve my order from subway They gave ma and italian spice cheese bread instead of the brown a selected And they added monterey jack in the sub..... LOLL So i send a refund request to uber And they told me that they cannot refund me ... i even sent them picture of all the mistake in my order They told me i had too much refund request !!! LOL I asked 2 time a refund First time was i recived thw wrong order !!! And second time recieved half of a 12 inch submarin LOLLLLLLL Really bad service Skip is actually really better
Worst place to order from ever
canigetanicknameorwhat on 2020-08-08
Placed my order at 4:14 pm today and almost 10 minutes later it got canceled for some reason they sent me a notification saying that I wouldn’t be charged well I was definitely charged for my order which btw was almost 50$ with all there stupid fees and so I chat with them to get a refund or get credits to go to my next order, and I wait almost 40 min just to get a message saying there going to connect me to customer service which they never did because no one answered, it’s now been almost 3 hours and no response or anything. Never will I order from here again, most irritating service ever
Would give it 0 stars if I could
LotusB27 on 2020-08-08
Have been having payment issues with this app for the longest time. Their messed up procedure is that they place a hold and then refund and then recharge. What happens is that they usually end up recharging the tip amount twice. I always have to be on the lookout and write to them in order to get my refund. Also, take note that if you have two cards linked into the account, they can place a hold on a card and take the amount from the other card (WITHOUT AUTHORIZATION). And they keep the hold on your card for a while. Not worth the hassle and headaches, try another app!
Horrible
mnmnmmnnn on 2020-08-08
Uber Eats has no contact number. I received the wrong order and could not contact anyone for support. I finally found a rate my order option that allows for feedback ans after more than a day someone reached out to me from Uber Eats but all they said was sorry. After, I complained further they gave me $5 credit but what is the point of that when my whole order was wrong and cost waaaaay more than $5. I further messaged Uber Eats stating the compensation was not satisfactory and they did not even respond. I have no words, I guess they dont value customer service.
Voleurs
Maryse1988 on 2020-08-08
*VOL/FRAUDE* J’ai passé une commande et j’ai décidé de l’annuler rapidement après l’avoir envoyé. La commande a été annulée mais on ne me rembourse pas. La valeur totale de la commande était de 31$ et on m’a quand même facturé pour 27$. Je n’ai jamais reçu la nourriture qui aurait été préparée par le restaurant. Après avoir demandé à multiples reprises l’heure à laquelle j’ai commandé et l’heure à laquelle j’ai annulé, on m’a répondu qu’aucune exception ne sera faite et maintenant ils ignorent totalement mes messages. Pire système de livraison à Montréal.
JJCustomer
JJCustomer on 2020-08-08
It said my promo code was used when the order had a problem and had to be cancelled. Went to use the promo code again and it would not work. So much for the promo code. Additionally in the original order it let me make the order without my address and only area. That’s why the order had to be cancelled in the first place. Also they ended up charging me for the cancelled order anyway! To top up the crappy experience they have no support number taking calls. Seriously what kind of criminal organization is this??

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