Category Ranking History

Review Breakdown

Uber Eats: Food Delivery Review Breakdowns

Ad Intelligence on 7 Networks

Ad network creative preview
Network Facebook
Media Type Video
First Seen 2 days ago
Last Seen 2 days ago
Creative Count 430

ASO Keywords

Keyword Rank
uber eats 1
skip the dishes 2
uner eats 3
uner-eats 4
ubereats 5

Downloads

Jun, 2020
Worldwide
223K

Revenue

Jun, 2020
Worldwide
$0

Screenshots

Description

Delicious eats. Delivered easy. Hungry? Get the food you want, from the restaurants you love, delivered at Uber speed. Eat what you like, where you like, when you like. Find the local flavors you crave, all at the tap of a button. Browse local restaurants and fast food favorites for inspiration. Or get just what you’re looking for by searching for a specific restaurant, dish, or cuisine. Pizza. Burritos. Burgers. Sushi. If you're hungry for it, try Uber Eats. When you’re ready to place your order, you’ll see your delivery address, an estimated delivery time, and the total price including tax and booking fee. Tap to seamlessly pay with your Uber account, or add a credit card. Track your order in real-time as it heads your way. Uber Eats is currently available in cities and metro areas including Abu Dhabi, Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Bogota, Brisbane, Brussels, Cape Town, Chicago, Dallas, Denver, Dubai, Hong Kong, Johannesburg, Glasgow, Liverpool, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Moscow, Mumbai, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Vienna, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, India, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States, and more. Not in your city yet? We hope to be soon! Head to https://about.ubereats.com/cities/ for a current list of all the cities we serve.

0 Installed SDK

Reviews

Don’t use Uber eats!!!!!
miss_perfect42 on 2020-07-03
It doesn’t matter to their customer service department how loyal a customer you are. They have a refund cap. So if you order a lot and hit a certain number of needing refunds for mistakes that are on their end, they will refuse to do anything for you. They can also decide to deliver multiple orders at once and not bother to tell you or give a discount. Which is vexing if your food arrives cold. Save your patience and use skip the dishes instead. Further more they refused to delete my account and they insist on keeping your credit card information on file. Also three drivers shut off gps on orders so they can run errands with your food getting cold. There’s no accountability and I would argue that they don’t really have customer service. They just have an unsympathetic artificial intelligence with instant automatic responses. Uber you need a better script it’s quite transparent and apparent that you are not speaking to a human. So any new customers thinking about using this system don’t. Just use Skip the Dishes instead; they actually do care and you are speaking to a human being there!!!!
3 problems in a row with deliveries
boycottuberr on 2020-07-03
1st We order 114 dollars of food and only 1 of 3 bags showed at our house! After 2 hours( still waiting for a response from Uber! We had to order mcdonalds since the food didnt show up and it was missing one item ( a chiken burger) still waiting for Uber’s response. And finally next day we order a pizza and the driver gave to another house l, so we called the restaurant and they say we had to wait for the driver to come back, so they can verify what we where saying, so after 30 minutes i called back with no answer still i told them to make the same order i ll pickup and pay for it since we needed to eat. When i got there they gave it for free and appologized for the mix up. What in the world is going on with Uber i think they have to much power over costumers and restaurants, no body has contact us since the 3 incidents i wont use this app again, im going to try the other platforms that provide better response when things go wrong.
Horrible, just awful. Not a single good thing to say.
kirah1977 on 2020-07-03
I don’t know how this food is even legal. Poutine was mushy goo, sandwich was all fat and on stale bread I threw it up... cost us almost 30$. NEVER AGAIN!!! Total waste of money for humans, but even our dogs wouldn’t eat it! DISGUSTING!!! If I could rate negative stars...-100. One of the most awful meals we have had in 42 years! Worst experience with Uber eats ever. Absolutely disgusting!!!! Will never order from this restaurant or Uber eats again! I understand that times are tough but to deliver such poor quality food and put your name on it...is despicable. We could have bought a weeks worth of groceries and good dog food for the price of the stuff that was just passed off as food. My husband just threw up again. What do you put in this crap? I’d like to see a copy of the date that meat was fresh.
Very Poor Customer Service
Dani Afrne on 2020-07-03
When I ordered on Uber eats the delivery was perfect! But the food they gave me was completely different from my order. Was going to ignore that fact but then I tried the food and it wasn’t so tasty. Contacted the restaurant and they agreed to get into contact with Uber to give me a refund, but I would just have to request one on the app. I requested and no answer for several days. When I did end up getting at answer Uber denied my refund and did not give me any explanation as to why. Then completely stopped responding to my messages. I thought I would give them the benefit of the doubt, but the same thing happened to another order of mine that was not from the same restaurant. Terrible service. I’m moving on the skip the dishes or door dash, won’t trust these people with my money anymore.
Oh the irony...this app is dripping with finesse
Ssrlevel on 2020-07-03
Ubereats in terms of customer support is far below the standard. Customer support is just a facade. It’s there so you feel safe to order. Thinking that you’ll get the help you need if something goes wrong. You know, That consumer confidence that companies work hard to establish, so customers come back. But, nahhh!!! It’s like FWB! Good at first until you ask for something more. They base their support outcome on how often you use the app. Eg. Daily users vs. Let’s say 3x/month user. CSR replies to your emails with the same generic answer. Every answer is the same, but reworded. The 5 star ratings are people promoting their personal coupon codes. How does an app have a 4.7 star rating when 98% of them are 1 star reviews. It’s got to be the Illuminati
Horrendous customer service
Hay&Jay on 2020-07-03
We ordered dinner and watched the delivery driver bike on the app, and he even buzzed into the apartment building. The food never arrived. We checked the lobby, outside, each floor to see if it was misdelivered. Not the case. We called the restaurant and it was even picked up. I contacted customer service and instead of having the order redelivered free of charge, which should be the case when their employee scams a customer, they suggest I reorder the meal and pay for it myself, after I’ve already lost $40 (refund in 5-10 business days.) Restaurants should stop using this service to deliver their food. Uber, you need to step up your customer service game. Atrocious.
Awful experience with UberEats
Poopguy100 on 2020-07-03
Every time I make an order with UberEats they repeatedly take the money for the order out of the account and then back in and then back out again over and over and over. Usually when you buy a product, it’s done and paid for! Not buy a product and then have the receipt update multiple times and having the money taken in and out of the bank. I just wanna pay for my order and not have to worry about it for the next four days! I have never once had this issue with SkipTheDishes or DoorDash. And UberEats doesn’t even have a phone number or email to reach any support team whatsoever. Horrible service.
UBER EATS ROBBED ME!
DestinyCoelho on 2020-07-03
I am so sickened by what has happened to me. I am always ordering on Uber eats and I cannot believe you guys told me I had a payment DUE OF 46.50, and I had NO receipt no anything clarifying that I made a purchase in my history. When I tried to make another order the same day and you guys are trying to tell me I have ANOTHER payment of 77.00 due! I am never ordering from your app again. I cannot trust you guys. I want my $46.50 bank in my account because that is so untrusting of a HUGE BILLIONAIRE COMPANY! It doesn’t even show in my Uber eats history that I got charged for that but shows in my bank!!
Customer service is a joke
bulldog7407 on 2020-07-03
Placed an order in this app. My food was picked up and delivered by a kid on a bike. My order was also missing items.needless to say my food was cold when it got here. Contacted customer service with my issues and all the did for me was offer me $5 Uber cash. I had placed a $45 order. Not impressed by that by any means. All I wanted was my money back because I was missing items and received cold food. This company’s customer service really sucks. I don’t recommend them at all. I’m deleting my account with them and using SkipTheDishes from here on in. Screw you uber Eats
Terrible company
mattyozz111 on 2020-07-03
Uber eats is a terrible company. They are very unprofessional and the customer service is even worse. They do nothing to help you out as a customer. They just want your money, that’s why they are a billion dollar company with terrible reviews. This company should be shut down for the terrible service. Ive had nothing but bad experiences from Uber. The delivery drivers can not be trusted, and the companies employees are not qualified to treat customers with respect. DO NOT DOWNLOAD ! Save your money and go pick up your food yourself, it will save you a headache.

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