Category Ranking History

Uber Eats: Food Delivery Category Rankings

Review Breakdown

Uber Eats: Food Delivery Review Breakdowns

Ad Intelligence on 4 Networks

Ad network creative preview
Network Facebook
Media Type Video
First Seen 271 days ago
Last Seen 3 days ago
Creative Count 166

ASO Keywords

Keyword Rank
uber eats 1
uner-eats 2
uner eats 3
ubereats 4
uber eat 5

Downloads

Nov, 2022
Worldwide
283K

Revenue

Nov, 2022
Worldwide
$0

Screenshots

Description

Delicious eats. Delivered easy. Hungry? Get the food you want, from the restaurants you love, delivered at Uber speed. Eat what you like, where you like, when you like. Find the local flavors you crave, all at the tap of a button. Browse local restaurants and fast food favorites for inspiration. Or get just what you’re looking for by searching for a specific restaurant, dish, or cuisine. Pizza. Burritos. Burgers. Sushi. If you're hungry for it, try Uber Eats. When you’re ready to place your order, you’ll see your delivery address, an estimated delivery time, and the total price including tax and booking fee. Tap to seamlessly pay with your Uber account, or add a credit card. Track your order in real-time as it heads your way. Uber Eats is currently available in cities and metro areas including Adelaide, Amsterdam, Atlanta, Auckland, Austin, Baltimore, Brussels, Cape Town, Chicago, Dallas, Denver, Hong Kong, Johannesburg, Glasgow, London, Los Angeles, Madrid, Melbourne, Mexico City, Miami, Milan, Nashville, New Delhi, New Orleans, New York, Ottawa, Paris, Philadelphia, Rio de Janeiro, San Diego, San Francisco, Sao Paulo, Seattle, Stockholm, Sydney, Taipei, Tokyo, Toronto, Warsaw, and Washington DC. Uber Eats helps you find food delivery around the world. Order delivery in Australia, Belgium, Brazil, Canada, Colombia, France, Japan, India, Mexico, New Zealand, Poland, Russia, South Africa, Spain, Taiwan, United Arab Emirates, United Kingdom, United States, and more. Not in your city yet? We hope to be soon! Head to https://about.ubereats.com/cities/ for a current list of all the cities we serve.

0 Installed SDK

Reviews

Thieves
Jaymialysasmith on 2022-12-02
I placed an order on November 20th, and got a notification that my food had been delivered early, despite the driver making no attempt to contact me. I went to the front of the building to see if they had left it there… nothing. I checked all of the entrances. I called to try to rectify the situation and they said the driver had delivered it to someone waiting outside (not me), and that I was not eligible for a refund because of the numerous refunds I have received in the past (untrue ad I have only used Uber Eats 3 times in the past 2 years). Every customer service representative told me there was nothing they could do to help, and that they couldn’t put me in touch with management. I have been told after talking to 5 different customer service agents that I will be getting an email from management to deal with the situation. I STILL have not received any communication. This is literal robbery… I guess the drivers have no accountability to deliver to the right person. It was almost a $60 order that my wife paid for.
NEVER AGAIN
ALX962605 on 2022-12-02
My food from UBER EATS was delivered over an hour and a half late. The delivery driver dropped the food, and ruined it. There was no gravy left in the poutine it was all down into my wings. The delivery driver who says he was on pedal bike says our food was outside for the last hour and a half while he was going around in traffic…… he was aggressive, lied about his location for an hour and then I couldn’t believe the food he brought to us. Uber eats wouldn’t help me rate this driver, they wouldn’t help refund me or at the very least have my order resent. I contacted them immoderately and they said my order wasn’t eligible for a refund. I have spent a week trying to get a answer as to why and they refuse to tell me. I will never use this app again, DOOR DASH AND SKIP THE DISHES are the only apps that care about the treatment of customers and apparently the quality of food they receive. We were unable to eat this order… 80$ wasted on a app that will not even answer my concerns! Never again! 0 stars
Will not state cost of Delivery, and driver can drop delivery after food is ready.
OScp2008 on 2022-12-02
My first experience: The app wouldn’t display the cost of the Uber delivery, just the restaurant cost. So, I was billed twice, once for the food and later for the unknown Uber delivery cost. I would have been billed a third time if I made an additional tip. I used the Suggest A Friend coupon and they, too, experienced a no cost estimate for the Uber delivery, but worse! Their driver rejected their delivery half an hour after the food was ready! Discrimination. The Uber delivery driver’s profile stated he had 10,000 deliveries. There was no way to rate the driver or complain, since his profile vanished. I now use the app for free, by picking up the food myself. There is nothing Super about this incomplete app and sole, discriminatory driver that maintains a business relationship with Uber. How to discipline or warn others about this discriminatory driver? You can’t rate the driver, nor search him from the app.
Ordering just cause I’m in my lastest days of pregnancy so I don’t want to go out
Rosaura85 on 2022-12-02
I’m not satisfied and neither feeling safe with the service of Uber eats, on October/2022, I ordered food from Popeyes, the driver said she never contacted me to delivery my food, but yes we did talk, but she never showed up at my door, I even have still the screenshots of the conversation and calls between the driver and me, I got charged for a service that never happened that never got delivered to me to my door, that’s not fair at all!! And I contacted Uber eats to let them know about this situation, they said they can’t give back my money… that’s how i got $50 dollars stolen from Uber eats… 👍🏼 as I said I live alone and I’m pregnant almost die day that’s the only reason why I’m still using this crap of service that they don’t take care of their customers or users!!
Limited Availability in Moncton NB
Vlad the cluckinater on 2022-12-02
Signed up for Uber and got a promo code for Uber Eats. Not many restaurants use this service in this city and only a few qualify for promo. App and promo code worked just fine. Problem was the courier that picked my order up and should’ve arrived about 6 minutes later decided to go to the other side of the city to deliver another order first. So instead of a 6 minute delivery, it turned out to be 40 minutes. Order was cold. Courier was using a Skip the Dishes pack and had to come back to the PIN number. Can’t blame Uber for anything other than not making sure the driver wasn’t treating their service as a secondary side job. Driver actually spent his tip burning fuel. Christian, not too bright.
Worst customer service
Vishu131100 on 2022-12-02
Absolutely worthless customer service out of any food ordering apps. I literally caught a stomach ache after eating just half of my pizza and the pain lasted for over 24 hrs. I had to miss my work and everything because of that damn food, and the reply that I got from the CS was “We are sorry, we’ll look into it”. I don’t care whether you look into it or not, my health was affected due to some low grade food and the best they could do was show some sympathy! Least you could’ve done was to give the money back for the thing that made me sick, as it made me loose my pay, which is way more than some dumb pizza! Trust me, *DOOR DASH* IS WAY BETTER! Never ordering again
Worst customer support
kelliem109 on 2022-12-02
App had a bug where it did not apply the promotion. I had a one total amount with promotion before I placed the order. Once I checked out I was charged extra and all of the promotions were missing in the receipt, so none of them got applied after I clicked to place my order. I reached out to the support team with this issue to report the bug and send them multiple screenshots of my order before and after placing it. They keep saying that I wasn’t charged extra and sending me some random numbers out of nowhere, they can’t even do any basic calculations. I don’t know who from the management needs to hear this, but please educate your support team.
Worst app in terms of customer service
Mauka41 on 2022-12-02
UberEats doesnt have a dedicated team for customer service. They are so eager to attract customers by pushing notifications for promo offers but those codes are not supported on app and then they dont provide customer service team to handle such issues. I’m waiting for last 2 days to get in contact with someone who can help apply this promo code but havent heard from anyone. So before spamming my mailbox with promo codes, UE should first focus on their own support systems. Otherwise you’re just another Joe in the huge crowd of order delivery platforms.
Kept the money from a cancelled order
derbygirrl on 2022-12-02
I ordered using the app and changed my mind and cancelled my order and picked a different place to order from. 4 days later the money came out of my account. When I contacted customer service they said they can only process a refund within 48 hours. I confirmed with the restaurant they didn’t receive money from Uber as they had voided it when I cancelled. Their customer service just kept repeating the same couple of lines in text in the app that they can’t give me a refund and they wouldn’t call me or give me a phone number after several requests.
Repeatedly Sending My Drivers To Wrong Place
Aira3 on 2022-12-02
I entered my address correctly but on Uber’s backend they are processing the information wrong and sending the drivers to a wrong but similar address. I tried to remove the address and add it again, app will not let me. I make sure the pin was dropped on the correct location, yet Uber is still sending the drivers to the wrong address. I tried to contact Uber support, no one listens, no one is even reading my request since the answers I get are no way related to my request. So I can’t order using Uber anymore because I am not getting my food.

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