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BetterMe: Health Coaching | App Report, Store and Ranking Data
All BetterMe: Health Coaching™ logos and trademarks used and displayed are the property of BetterMe: Health Coaching.
BetterMe: Health Coaching
See on store
Category
Store
Last Updated
2023, Feb 03
Publisher
Visibility Score
81
Category Ranking History
Review Breakdown
Downloads
Jan, 2023
Worldwide
104K
Revenue
Jan, 2023
Worldwide
$7K
Screenshots
Description
Personalized workout and nutrition plans supported by real human coaches, comprehensive progress tracking, and cognitive therapy practice-based tips. FIVE REASONS TO INSTALL BetterMe: 1. Customized wholesome approach to weight loss and weight gain We adjust to your busy schedule, preferences and lifestyle to achieve fast results without harming your health 2. Workouts for any level Whether you’re a beginner or a pro, we’ve got you covered with a variety of exercise sets for at-home or at-the-gym sessions, with zero equipment or a full gym. Even if you’ve never tried to work out in your life, our simple and clear instructions will help prevent injuries and get you accustomed with a fitness world in record time 3. Varied disciplines from cardio to yoga Everyone can find something they like, whether it’s to get your blood pumping or wind down after a long day. 4. Easy-to-follow meal plans Nutrition plans created by certified experts to boost your progress with options like intermittent fasting, keto, vegan, and many more 5. Support by certified coaches in chat Shoot our coaches a message if you are unsure about what to do, need motivation or just want someone to talk to! We’re online and are happy to help. App provides you with: - Workout Programs: personalized sets of exercises and nutrition to help you get in shape faster - All-new meal plans: dishes picked according to your preferences, and are easy to make thanks to video recipes - Calorie Tracker: know exactly how much you consume a day and monitor your macros all with an intuitive design - New community with daily articles, tips, tricks, and answers to all the FAQs - Personal coach feature so you are always professionally guided and supported through your weight loss journey - Water tracker and step counter to make sure that you're reaching your daily goals - Yoga, running and walking workouts for everyone! BetterMe offers varied workouts, easy-to-follow meal plans, and useful tips for everyone! There is no need to go to the gym; over 800 of our workouts can be done at home - with our vast library of exercises, everyone will find something to float their boat: from prenatal yoga to guided interval running, get ready to meet your new favorite way to get in shape fast! Getting in shape has a lot to do with nutrition, and we've carefully hand-picked hundreds of recipes for every taste, cooking time, and budget. Quickly find your new favorite keto breakfast, vegan snack, low-calorie dinner and much more. Want to eat healthy, but following recipes is not always convenient? Worry not! Use Calorie Tracker to add any food item to your daily diary and track your progress even more accurately! BetterMe app is also integrated with Health Kit, so that you can track your steps inside the actual app as well as log your water and calorie intake. You can see your workout and meal schedule on the main screen and set workout notifications so that we can remind you to work out at a suitable time. We've also added yoga journeys as well as walking and running workouts to make sure that we've covered all your daily activity needs. We offer a wide range of subscription options so that you can choose the right one for you (3 months access renewal, weekly renewal, etc.). For your convenience subscriptions are set to Auto-Renew within the 24-hour period prior to the subscription end date.You can cancel your subscription at any moment in your iTunes account settings, but refunds will not be provided for any unused portion of the terms. Payment will be charged to your iTunes Account at purchase confirmation. Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable. Terms of Use - https://betterme.world/terms Privacy Policy - https://betterme.world/privacy-policy Subscription Terms - https://betterme.world/subscription-terms
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Reviews
Like the app but not the support - update
sick of effing nicknames on 2023-02-05
I really like this app with information and guidance on exercise, meals, recipes and more. The exercise routines are effective and varied, with fitness routines, yoga and custom settings. Unfortunately my experience of the support system has been very disappointing. I have submitted two queries and had no answer to either. Not even a holding email. Don’t make the festive period an excuse guys, we are well into January as I write. My other gripe is that the app is free if you buy a Better Me band (fitness and biometrics tracker) and seems to be the most economic option if you plan to use the app in the medium or long term. Unfortunately the band seems unavailable to UK residents. (This was one of the queries to which I got no response). It means UK residents pay through the nose for the app due to Better Me’s own technology being unavailable to us. Will reluctantly look for an alternative once my initial subscription expires. Pity, because it’s a really good app.
Update - Better Me got back to me eventually citing very high demand for support just after Christmas, which I get. They DO ship to the UK and provided a link to enable me to order. As I said in my initial review I am very happy with the app and program, so thank you Better Me for sorting this out. All is well that ends well.
Bad won’t allow cancellation
unikatty on 2023-02-05
I purchased using Apple Pay and doesn’t show on my subscriptions. When cancelling you can’t do this on their App is says contact them by email so they can understand situations which is crap. They tried to take money automatically but luckily l used a top up card. Waiting to see if they will cancel. Would give zero rating if l could. I have already emailed to the email they asked me to send on the reply on apple. 3 days still no reply. It’s ridiculous l would give it a zero again and again if l could. The worst company, please be careful before signing up to these people. I took a week tester session and now they’re trying to take a month payment for crap service that l didn’t ask them to renew.
Are you guys actually normal. This is beyond stupid. I know this already. This is now a complaint. Please cancel as l’ve requested and sent emails to this email you’re asking me to. You’re either sending an auto reply or incompetent and not able to read my review or email. How apple allows this app on their platform is shocking. I will complain to app also as they should t allow such incompetent business to upload their Apps
Like the app but not the support
sick of effing nicknames on 2023-02-05
I really like this app with information and guidance on exercise, meals, recipes and more. The exercise routines are effective and varied, with fitness routines, yoga and custom settings. Unfortunately my experience of the support system has been very disappointing. I have submitted two queries and had no answer to either. Not even a holding email. Don’t make the festive period an excuse guys, we are well into January as I write.
My other gripe is that the app is free if you buy a Better Me band (fitness and biometrics tracker) and seems to be the most economic option if you plan to use the app in the medium or long term. Unfortunately the band seems unavailable to UK residents. (This was one of the queries to which I got no response). It means UK residents pay through the nose for the app due to Better Me’s own technology being unavailable to us. Will reluctantly look for an alternative once my initial subscription expires. Pity, because it’s a really good app.
Refund and customer service
Gretthen on 2023-02-05
I bought 7-days trial, did not use it, life happens, you charged me monthly subscription £37.19 after 7 days. I asked for refund the same day. Cancelled the future subscription payments - the only thing I could do my end.
You emailed me offering to STAY with you for another 3 months (!) and 50% refund for the 1st month, which I didn’t want in the first place!
Now, your server blocked my mailru email and keep sending me emails asking for my response. I emailed you from gmail! Several times, explaining what happened and asking for refund. You only sent me an automated email to gmail and still email me to mailru!
My replies from mailru bounce back!
4 days and still no result. I even sent you a screenshot of the payment via gmail, to no avail.
I am not using your app. You don’t have a phone number to call. Only emails. Terrible customer service!
Don’t choose their keto plan - read if paypal was your way of payment.
Heleenie on 2023-02-05
I have paid to go on the keto plan on the app. The app is not suitable for keto. The section where you input calories, the macro values are wrong for keto and it doesn’t allow you to change them. I have asked for advice from the messaging support and they have sent me pdfs for a normal diet, including carbs, which is totally wrong for keto. Responses are slow and not well informed. I’ve cancelled my subscription after 3 weeks of using the app. It doesn’t support keto like they offer.
They also don’t tell you if you subscribed using paypal as I did, you have to unsubscribe in paypal. They never mention this anywhere, even in the review feedback I’ve seen on here. They don’t want you to leave and will try and scan as much money from you as they can. Overpriced and poor app.
What you see is NOT what you get
Ja’mir on 2023-02-05
Very disappointing.
Not enough variance for someone who does actually SIT most of the day due to knee and back problems. Majority are kneeling on the floor or lying on a couch ( great if you have a 6’ couch ! )
It was the animated avatar granny that encouraged me to purchase. Thinking it would be fun and motivate me. Well she is all over the advert but never appears at all anywhere on the app ! Instead you get the normal slim trim young person who doesn’t look like they need to exercise making everything look so easy. Not fun, not motivating.
Thirdly , I have been inundated with emails asking me to sign up to all sorts of rubbish. I simply bin them now, don’t even bother to open them.
Not happy !
Bad won’t allow cancellation
unikatty on 2023-02-05
I purchased using Apple Pay and doesn’t show on my subscriptions. When cancelling you can’t do this on their App is says contact them by email so they can understand situations which is crap. They tried to take money automatically but luckily l used a top up card. Waiting to see if they will cancel. Would give zero rating if l could.
I have already emailed to the email they asked me to send on the reply on apple. 3 days still no reply. It’s ridiculous l would give it a zero again and again if l could. The worst company, please be careful before signing up to these people. I took a week tester session and now they’re trying to take a month payment for crap service that l didn’t ask them to renew.
Absolute scam and unethical. Do not opt in for trial.
Joke' on 2023-02-05
I subscribed to the trial version and immediately realized the app wasn’t living up to my expectations, hit the unsubscribe button and after what felt like deliberate efforts to discourage cancellations, I got the email to confirm my subscription was cancelled. Hit the button several times and was routed back into the app. No cancellation. I have a recording of this experience because it was so surprising. I wake up one day and realize I was debited an annual fee. Made a complaint asking for a refund and it’s been over 1 week with no acknowledgment nor response from the team. Truly truly upset about this and don’t encourage anyone to fall for this.
My ID - 3122896
Please refund my money.
Absolute scam and unethical. Do not opt in for trial.
Joke' on 2023-02-05
I subscribed to the trial version and immediately realized the app wasn’t living up to my expectations, hit the unsubscribe button and after what felt like deliberate efforts to discourage cancellations, I got the email to confirm my subscription was cancelled. Hit the button several times and was routed back into the app. No cancellation. I have a recording of this experience because it was so surprising. I wake up one day and realize I was debited an annual fee. Made a complaint asking for a refund and it’s been over 1 week with no acknowledgment nor response from the team.
Truly truly upset about this and don’t encourage anyone to fall for this.
Although much later than advertised they did come back to me
MrsDCE on 2023-02-05
Absolutely terrible customer service! 3 days no reply other than an automated email saying they will respond within 8 hours. No way to cancel the subscription that I can find either. Their food records are pounds and ounces in U.K. we use grams so unless you convert outside the app it cannot be used either! I recommend you don’t buy as it looks like I will have to go through my bank to get the payments stopped. Update, they have responded and given me details of how to fix the issue and made some concessions so I am satisfied that they are not as bad as I first thought just apparently very busy