I do enjoy the booking.com app and I use it for all of my holiday bookings. But I’m not sure if it’s the app, or iPhone/Apple, but if I switch to another app and leave B open, it refreshes back to the home page again which is super f ing annoying being sure then you have to start again. Whilst it does manage to save your search criteria, you could be halfway through the results screen and have to start again! PLUS it removes your filters etc. Zzz so boring and longgggg. So even though your deals are your app is old school. I’d rather pay more and use an app that holds its own.
We have stayed a week in July 2920 at the wonderful Waldorf in Rimini Nicole and the staff were so helpful friendly and very professional with lots of advice about local restaurants transport and things to do
The rooms and whole hotel was very clean and set up very well to deal with COVID masks were worn by all staff and guests and there was sanitiser available everywhere so we felt very safe
Add that to stunning weather and a beautiful beach we had an amazing week and were very glad to be back in Italy
I have used Booking.com almost as many years as it’s been running! Booking.com is almost always my first stop whether planning a road trip or short break and this App only makes things even easier. Some great bargains can be found both in the UK and abroad. I have had only one ‘failed’ booking and that was down to the hotel manager and not Booking.com. So, thanks Booking.com and this App for such excellent service over the years, I can’t recommend highly enough.
Low priced accommodation is great until something happens (such as a pandemic). Having seen the worst side of Booking.com’s customer service I do not think I will be using this app again. The booking made on this platform never appeared on the hotel’s reservations and so when the pandemic hit, there was no recourse.
So not only did we lose out on our booking which was during the pandemic, we could not re-use that booking to visit at a later date.
I m so so disappointed from this app and their policy for refunds and change of dates because of this pandemic this is a worlds pandemic and no one fault that they can’t make their trips and still no understanding from them , don’t have any interest of their customers only to the properties. I wrote to the property to them no respond from two months I just want to change my date ... I don’t recommend until everything officially reopens!!!
They lied .
I choose the hotel because of the pools .
I called the Hotel reception before i made the reservation just to make sure all services is on and they open completely also fitness center open
They said yes.
They forgot to tell they closed 2 pools out of 3
Also no sun beds enough.
We sat with my 2 children and my mom on the grass !
Rude people at reception desk
More English would help
This is the only app i use to book accommodation! The prices are amazingly affordable for the rooms given. The genius loyalty program is so efficient and gives you more of a discount! You also have the free cancellation and pay at property option enabling you to reserve a room at your own financing convenience. I recommend booking.com to anyone wanting a affordable and stress free service.
Every year we travel overland and sleep I’m various hotels in Europe and Booking.com is brilliant for choosing accommodation at short notice or being able to cancel if we think we won’t manage to get to a destination on time etc. I also like that you can have filters for pets and parking etc. I have been using this app for many years and found it to be the best one.
Liz and Paul were very welcoming. Hotel was spotless and beautifully decorated. Unfortunately due to restrictions we couldn’t access the bar or dining room but both looked very elegant.
Breakfast was good and location great, right near the sea and well positioned for exploring the gorgeous Torbay area. Would definitely visit again. Thank you
It’s a great app for booking Accommodation as I have used other sites to book Accommodation and this one is the best.
I had a hotel booked through booking.com and I booked the room non refundable but because of Covid 19 they reimbursed our money even though the hotel was still open before lockdown.
Was very great full they done this