Category Ranking History

Booking.com Travel Deals Category Rankings

Review Breakdown

Booking.com Travel Deals Review Breakdowns

Ad Intelligence on 4 Networks

Ad network creative preview
Network Facebook
Media Type Video
First Seen 78 days ago
Last Seen 4 days ago
Creative Count 62

ASO Keywords

Keyword Rank
trips booking 1
booking 2
hotels hotel 3
hotels holidays 4
bookings 5

Downloads

Jan, 2023
Worldwide
459K

Revenue

Jan, 2023
Worldwide
$0

Screenshots

Description

Download the highest-rated travel app and join thousands of people finding hotel, motel and holiday home travel deals. Find a stay for your holiday, weekend getaway or business trip, anywhere in the world! Search for hotels, motels & holiday homes • 27 million hotels, holiday rentals, homes, apartments and other unique places to stay • Search by city, attraction, landmark or hotel name with just one tap • Filter by price, review score, amenities and other things important to you • Find your last-minute stay or book far in advance Find a great travel deal • Daily deals for every budget • Free cancellation on most rooms • Browse over 135 million verified guest reviews Manage your booking on the go • Get paperless confirmation • Make changes whenever, wherever • 24/7 customer service in more than 40 languages • Contact your host, view check-in times and write reviews • No booking or credit card fees

0 Installed SDK

Reviews

Lowest price search
Bog - God on 2023-02-06
You wrote that I should contact your customer service...have you ever tried? Do it and then write it again! Then I don’t know how your customer service can issue an update of your app for my ipad? Do you? I am sure that your customer service doesn’t have a clue about it! Have you read it my note - review at all? Then i made a booking today and I come to the part when you press reserve and the price jump from a 100 to a 112 Eur! Yes and I send you an email on your customer service email...and get respond that this email is not monitored anymore...you become a monopolist company who doesn’t care about guests anymore...and that is more then obvious and I hope that a new company will emerge soon. They just need to have a good customer service and we will run away as hell! And it looks that people who leave the reviews here don’t understand that this part is a app review and not an experience about your stay or about breakfast in a hotel! Lowest price search doesn’t work at all on my ipad. And I am not interested to get a new version as at least for my ipad doesn’t exist and on Booking.com side is saying to update the app how can I do that? Should I write an update by myself? Things are going in strange direction...for Booking.com you are not here for us anymore... And if you read last reviews…they are not for the app at all! What is happening booking.com?
Poor customer experience - do not use
Grant JC on 2023-02-06
My partner booked the wrong flight date. Human error. She realised 5 minutes later and phoned Booking.com. A full refund is due if you phone within 24 hours, even if the tickets are non-refundable. However, Booking.com did not honour that and are instead shafting my partner for the full amount. She is a long-term customer of Booking.com, but we will both not now be using them again. As regards the response below from Booking.com, my partner contacted the “flight team” within 5 minutes of making her erroneous booking. Nevertheless, there is no refund and my partner has suffered the full loss. There are no customer cancellation rights whatsoever, it seems, when booking flights on Booking.com (even an erroneous booking identified 5 minutes later). For this reason, my advice is that it is not safe to book flights on Booking.com. If you book direct with an airline, on the other hand, you have 24 hours of cancellation right even if it is a non-refundable ticket. If you book with Booking.com, you have zero cancellation rights and the “flight team” are of zero assistance.
Weekly price increases
Tinyb2b on 2023-02-06
I am writing this review aimed at booking.com and NOT where I have been staying. Having separated from my fiancé and facing homelessness I booked a b&b for 8 nights via booking.com for 8 nights at £379.10 which I thought was very reasonable. Due to my circumstances I have had to rebook the same room via booking.com and each time the price has increased to the point that I am trying to book 7 nights for £547. This is not due to demand as there are 5 rooms available at this price. If you’re looking to use booking.com as a one off it is excellent and worthwhile but if you are in a dire situation and trying to put a roof over your head then this is definitely not for you. From £300+ to £500+ and the stays are getting shorter I feel totally ripped off. Did I forget to mention that I am now at genius level 2 so I should be making even more savings? What a joke. I am Not saving as I am paying MORE every time
Worst customer service
sah12ar on 2023-02-06
The booking.com is only good if everything goes on plan but if you have a problem with a hotel no one helps you , I paid a lot for a hotel stay in Italy and I ended up with very dirty place and bedsheets, I complained to booking.com through their help messages but they did not do anything for me and didn’t solve the problem and the hotel got away while abusing and accusing me during my stay. in short they don’t respect you. So be very careful where you book because not all good reviews are genuine and if u have problem with a place or property they don’t do anything for you.
Booking a hotel
David Loft on 2023-02-06
Booked a hotel, paid for it only to be cancelled because the room is not available. So booking.com refund the money instead of giving me the option to book somewhere else, meaning I have to wait 7 to 12 days for the refund. This isn’t how to run a business. Refund should be immediate as it was booking.cons fault not mine. I’m now out of pocket now as I have now had to book a hotel elsewhere, direct, at a better price then what booking.com offered. Very dissatisfied, and this is not the first time this has happened!!!! Be very aware when booking anything with booking.com
Great hotel
katie87a on 2023-02-06
We stayed here for 6 nights as a family. The pool area is lovely, the staff were accommodating, rooms were clean, it felt very tranquil and relaxing the food around the pool is nice! Its only a short tuk tuk ride into the main beach and restaurants. We also did the boat trip offered by the hotel, a really lovely day and great value for money had a lovely bbq on the boat etc. Only downside is the family rooms dont have balconys and the beds aren’t very comfortable but overall would highly recommend this hotel.
Booking.com
E£iz on 2023-02-06
Easy to book. Easy to contact hotels apartments etc. And simple if things go wrong. You always know what facilities are offered and it’s easy to ask hosts if you have specific questions. Great communication which is important when you’re traveling. You can find a price that’s right for your budget and the filters work really well. We have always used Booking.com when we’ve traveled overseas in Africa US and now in OZ and NZ. Great service. Thanks.
Poor customer experience - do not use
Grant JC on 2023-02-06
My partner booked the wrong flight date. Human error. She realised 5 minutes later and phoned Booking.com. A full refund is due if you phone within 24 hours, even if the tickets are non-refundable. However, Booking.com did not honour that and are instead shafting my partner for the full amount. She is a long-term customer of Booking.com, but we will both not now be using them again.
Refund
User_505_ on 2023-02-06
I made a booking for a week but the accommodation cancelled the stay after 1 night due some Issues on their part. I haven’t received a refund yet it’s been almost 6 months. I contacted the accommodation and they informed me the refund has been made from their end and it is booking.com that has to refund me. After many failed attempts to contact the team I have given up.
Absolutely rubbish
unicorn lover/fan❤️🦄 on 2023-02-06
Absolutely rubbish, when you try to make a payment they ask for extra money and my money that has been payed is gone. Even after aLl the information was filled in and the payment went through, they asked for more money. Scams. Absolutely rubbish. Do not record at all. Didn’t even get a confirmation email. Ridiculous. I’m fuming waste of time money is pending and lost

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