Category Ranking History

Citymapper Category Rankings

Review Breakdown

Citymapper Review Breakdowns

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ASO Keywords

Keyword Rank
city mapper 1
citymapper 2
city planner 3
city map 4
citymapper london 5


Jan, 2020


Jan, 2020



Real-time departures. Transport maps. Line status and real-time disruption alerts. Uber integration. Live cycle hire info. Constant updates. Everything you need -- and may not even realise you need -- to manage your life in the city. COVERAGE UK: London, Manchester, Birmingham. EUROPE: Paris, Lyon, Berlin, Hamburg, Brussels / Belgium, Amsterdam / Randstad, Madrid, Barcelona, Milan, Rome, Lisbon, Copenhagen, Stockholm, Moscow, St Petersburg. ASIA: Singapore, Hong Kong, Seoul, Tokyo. AUSTRALIA: Sydney, Melbourne. USA/CANADA: New York City, San Francisco Bay Area, Los Angeles, Washington DC, Baltimore, Seattle, Chicago, Boston, Philadelphia, Toronto, Vancouver, Montreal. LATIN AMERICA: Mexico City, São Paulo. EXPANDING: VOTE for your city and we'll add it MAIN AWARDS * Winner of Grand Prix, Best Transport Startup and Best Mobile Startup - 2015 Europas Awards * Apple's 2014 and 2013 Apps of the Year * Special Prize Winner - Tokyo Metro Competition 2015 * Grand Prize Winner - MTA New York City App Quest 2013 * Best Overall Mobile App 2014 (GSMA/Mobile World Congress) * Designs of the Year 2014 - London Design Museum * International Startups of the Year 2014 - Crunchies * Essential App of the Year 2014 - Stuff Magazine THOUSANDS OF 5-STAR REVIEWS: * "Best app on my phone." * "Its reason alone to get an iPhone. It's that good." * "Life changing. This app really changes the way you travel." * "I never thought I could love an app so much." * "It has it all. Everything in one place." * "BEST TRANSPORT APP EVER." * "This is simply the best app I've come across." * "This app makes me warm inside." * "Literally my favourite app. If any of my friends are looking for new apps, this is the one I suggest first." * "The only true five star app." * "Don't know how I lived without it." * "Get these guys on the Queen's birthday honours list." * "It's become a weird and possibly sad fact of my life that waiting and receiving Citymapper updates have overtaken Christmases and birthdays on the anticipation and excitometer." * "I'm practically married to this app." * "Just when you think it can't get any better. Boom. New amazing features are released." * "By far the most useful app I have and have ever had." AVAILABLE CITIES & SERVICES IN THE UK, HONG KONG & SINGAPORE We use open data from transport agencies in the cities where we are live: - London: Transport for London (TfL), Underground, Overground, DLR, Tramlink, National Rail, Santander Cycles. - Manchester: Transport for Greater Manchester (TfGM), Megabus, Magic Bus, First Greater Manchester, Stagecoach, National Rail. - Birmingham: Midland Metro, Centro Metro, Centro Train, Arriva Trains, Virgin Trains, First Trains, Chiltern Railways, London Midland, Cross Country. - Singapore: LTA, SMRT, SBS. - Hong Kong: MTR, HK Tramways, Light Rail, Kowloon Motor Bus, Citybus, First Bus, First Ferry, Star Ferry, Discovery Bay Ferry & Bus, Park Island Ferry & Bus, Green Mini Bus. KEEP IN TOUCH If you have questions or feedback, please email us at [email protected] Like us on Facebook: Follow us on Twitter: Visit our website: Please note that the app requires data access and works best with GPS / location on. Also, continued use of GPS running in the background can dramatically decrease battery life. Background GPS is only used when in ‘GO' navigation mode.

0 Installed SDK


Delusion of grandeur!
LeFady on 2020-02-27
Used to be my go-to app for everything transport. I even used to “force” all my friends to download and use it when they were visiting London... until the last “Version 10.0” update, where you have to pay to get an “app icon”. How silly is that? I’d rather have an app with ads that works rather than having my arm forced to pay, or else... Since the last update, I’ve been arriving to work between 15-30 min late every single day because of app inaccuracies. Buses would already leave when the app said they were 2-4 min away. Others would arrive when the app said they were 7-9 min away. Now I’ve downloaded a bunch of alternative apps to try out, simply because my love for Citymapper isn’t worth losing my job for. So long, farewell!
Amazing app
Alex brazil 1981 on 2020-02-27
Amazing, great, extraordinary that is some of the works I can describe Citymapper (cheaper as well) soon I knew about I give a try and that is! I changed from my oyster and other travel apps to citymapper It’s have everything I need, don’t waste time topping up, even when I come out of the zone that I have topped up for. Can skip weeks holidays for a just £1, is £4.10 cheaper on my weekly basis. And seems that still have more to come. I’m telling all my friends to swap over to citymapper. The only thing I think is that they should get all different types of zone to top up ASAP Like zone 2 and 3 which still not available and for some people is the only route. 5 star easily to this app.
Still appalling on iPad
BohemianCoast on 2020-02-27
The tenth edition, and it still doesn’t work on iPad. So I plan my day on my iPad Pro, and go into the web interface because the app only works in portrait and my Smart Keyboard is, unsurprisingly, landscape. I plan my journeys and want to send them to my phone. But oh no! When I try to click the link to log in, it takes me back to the useless app, which thinks I’m on my phone already. So I squint sideways but no, there’s nothing I can do about it. Can’t log in on the website on my iPad, can’t send a journey from my iPad to my phone, iPad non-app is completely non-functional. Seriously Citymapper, sort it out. You’re better than this.
NotTakenNicknameAlready on 2020-02-27
I have been using this app for couple of years now and I think it is getting worse with every update. I am not happy using it. It is not showing the shortest way anymore but more convenient only. Which could be alright but sometimes you need to have short journeys. It used to show both: convenient and quick variations. After last update I am not able to take routes I used to which would take me quicker to some places and now I would prefer to use even google maps as journey planner cause app is not so trustable as it used to be. I would prefer to have more routes choices as it was before
What I want to see next
Leo's nickname is taken so idk on 2020-02-27
Commute customisation similar to Google Maps. In London, the suggested methods to get around aren't always the most cost effective as the app doesn't look for zone 1 work around with Out of Station Interchanges(for example getting from Seven Sisters to Brent Cross using the Victoria Line and changing to the Highbury & Islington Overground two stops to Camden Road and a 5 minute walk to Camden Town. I'd like for the app to be able to let you tell the app every single step of how you want to get around the city similar to how Google Maps Commute does.
PerPer92 on 2020-02-27
First time I’ve had to use the London Underground in many, many years and this app has helped me massively! Travelling for work is often a pain getting around, but CityMapper sorted me right out. I needed to get across London via multiple stops and changes, and it gave me brilliant directions with times and even giving me when to get off (even if there was no signal). I was also able to assist others when they asked me for help who were unsure with where to go (and being a northerner, I was more than happy to help ). All in all top notch!
Great app, a suggestion
love my vagetables on 2020-02-27
I’m very happy with this app. Of course they’re always room for improvement, which I know city mappers is working on everyday. My suggestion , can you make the app friend invitation friendly. Basically can it be more social with other friends that uses the app. Also can you allow the ppl who uses the app to report hazardous, storms and traffic for users. That will make your app more social to the user. Hope that make sense, all said done the app is great and I highly recommend this app if you’re travelling foot and TfL.
Could it last?... I certainly hope so.
OoziFoozi on 2020-02-27
By far the best public transport(London). The fact that it has a better offer compared with TfL(the weekly one only!) says a lot about the confidence that the company has in the app together with the other companies involved in the public transport here. This is an absolute must app that you need especially considering the beautiful electronic payment integration that it offers on multiple devices. I wish you all the best guys @Awesome Citymapper Team !!!
Buttons shown on the side of the notch on iPhone 11
EnglishReviewer on 2020-02-27
Using the app on the iPhone 11 Pro the "back" button goes on the top of the screen and it is not possible to click on it because it is overlaid over the system clock. The only solution I found is to close the app and open it again. I have also a screenshot to send. It has happened for months and I hoped someone would fix it but the issue still persist.
Pass is changing more then it suppose to
perrypatraszewski on 2020-02-27
I recently got a pass card , the changes suppose to be 32 pounds a week. Unfortunately something went pear shape as I get charged extra 1.3 to 5.7 pounds a day since a week , I use the card every time I travel and only travel within zone 1-2 (I checked all exclusions too) If that will continue instead of savings I will get bigger bill then using PAYG :/

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