On the app for 18months. I was a platinum member, with a blue tick, full transparent profile and all pictures loaded. Never had any poor interactions with others, breached any guidelines, or had a single warning for inappropriate behaviour which would of been impossible as there wasn’t any in the slightest. In the meantime, I would say as many as 6 out of any 10 swipes are an escort, a scammer, a catfish, or a fake profile - which is infuriating.
Out of the blue my one day my profile is suddenly banned. Absolutely no explanation or reasoning, even though I haven’t done the slightest thing wrong and have also paid the months platinum fee upfront (no refunds given obviously). Customer support will not help, and there is no one to ask what happened or why. No one seems to care, even though I have maintained I have done absolutely nothing wrong, and there must be a mistake. No one from the app will properly respond to me or explain why this has happened. There are numerous complaints about this kind of thing happening on line. Ultimately Tinder self polices - which means they ask people to report each other, meaning someone can report you as a joke, or for revenge if you snubbed them etc or for whatever reason they like and you can be banned if the reasoning is enough without any evidence or truth to the matter, and without an appeals process. To pay almost £1000 in charges over 18month, then to be banned without a single warning, without a shred of evidence or without any reasoning whatsoever is just crazy. How can you spend £1000 over 18 months, pay your subscription in advance and then have no one to discuss an issue with your profile with. I have no issue being banned for doing something wrong, but this is all very bizarre and I would approach this app with caution.
This is a decent app... good for finding someone... not just hook ups. Found my ex of 3 years on Tinder.
But... it’s all about money now.
Want to see who likes you, gotta pay.
Want to get more seen, gotta pay.
Want to send someone a message with a super like, gotta pay.
“Oh, You gotta Top Pick... Jokes... you don’t really”.
Even when paying like £10, which gets you unlimited likes, more super likes and that...
you still need to pay even more just to see who likes you and a few other bits... this app won’t be free soon... it’s all about Money.
During this difficult time... where some people are lonely, can’t meet up with people and may not have then money to upgrade... would be nice to maybe make some bonus’s free every now and then or something... I dunno.
Just my thoughts. Adios
As a product manager I can make exceptions when I see bugs as there are processes to follow and more important things take priority.
But quality of the user experience should never be compromised.
The fact you have released an update with the note ‘bug fixes’, it’s extremely frustrating to login and experience app navigation that is laggy, jumpy and delayed.
Struggling to understand how your team have let this poor experience slip through QA into the hands of users considering you have an army of developers, testers and product managers combined with the endless resources at your disposal.
Won’t pay until the UX is sorted and the lagging issues are resolved.
Oh, yes. I have turned it off and on again.
Has anyone else had a problem where they have been mysteriously banned for no reason ?
I literally created an account and just outside of 48 hours my account was banned when I haven’t done anything wrong.
I am thinking of taking this further as they don’t have any customer service workers at all and it’s run by robots that give automatic responses.
You can’t mistreat a customer for a mistake made by the app absolutely disgusted with the “service “ as there is next to nothing as it’s not staffed at all.
I won’t bother downloading as it’s full of bugs as you can see from many other reviews - the most common is the one is with conversations disappearing
Tinder is a game that is rigged for dating. It’s full of bots, clout bait of insta sponsors, influencers and snaps requesting users that breach more personal data. How dare you shadow ban gold users. That’s false charging in the book. This is ‘dating industrial complex’ which is Eisenhower term. The point of these apps, are just marketing material.
It’s a metadata dumpyard, you become a speck of dust in the cyberspace that does not care to find you love. You could be a decent average person and be put in the back of the queue. I only got under 10 matches. I reset 3 times. Dating itself is not made to last. Times are hard too. Screw this!
No explanation given, was sent an automated response when sent a complaint in. No option to find out a reason for the ban or have this reviewed by a person.
Considering when I typed ‘I nearly choked on my food’ as a response to a funny line that was sent to me - tinder flagged this and a message appeared: ‘slow down your match may find this language disrespectful. Are you sure you want to send?’.
Therefore, I believe I was banned by an automated system that picked up on certain words. As I wasn’t doing anything wrong. So frustrating, especially considering I had a date coming up and have no way of finding that person now.
Force close the app and re-open, I guarantee you’ll never be given a woman who’s looks ‘aren’t to standards’ first. Tinders algorithm means the ‘uglier’ girls are pushed to the back. This means the popular only get more popular and the not so popular will get nowhere. Tinder uses this as a sales tactic too, asking you to ‘superlike’ the ‘popular’ girls. Tinder are exploiting the pretty and not so prettt alike to their own ends. Also secret admirer needs to actually work, they throw in blanks which have a high % chance of being picked, coercing you to buy the Gold subscription
Seems a prerequisite for this site is to have absolutely no ability in the art of conversation. I am tired with endless texts of “how was your day? Fine thanks, how was yours?” And monosyllabic answers. It always ends up being a series of questions and answers with me doing all the asking . Boring boring boring !!!!!
Also must be a hot spot for scammers and con artists given the amount of profiles mentioning it. I also got a guy asking me for a £200 google play card , they must think I was born yesterday !!! I’m leaving after my subscription ends, totally fed up with it.
Rude timewasters. Nothing in the app encourages people to behave well.
Looks like the general public have ruined it.
Way too random. 1/3 of the population in my country won't date someone with my ethnicity, so why can't I filter those people out? Ditto with the portion of the population who have never once matched with me unless it's a lying scammer.
This app is largely a waste of time, as you'll spend most of your time being messed around by scammers and women with 200 matches digging for wealth.
4 years ago this app was brilliant.
Nowadays all this app is used for is to promote Instagram.
I don’t know if this is the same for girls matching guys but for guys it’s just full of egotistical women that only care about follows.
I paid for gold but trust me all this app wants is money.
I’m a fairly good looking guy but matching on here is super hard.
The bugs on here too are ridiculous.
Not worth a single pound out of my wallet and I advise all those looking for love to never download this.