I got this app and at first glance it looks great, loads of stuff on offer and the odd discount thrown in, but don’t get drawn in. Whilst some stuff comes at unbelievable prices, you only find out at the checkout that the shipping costs can sometimes cost you more than the item or items you just purchased. The shipping times can also be a few months wait, or that’s what you’re told. I ordered two hoodies, the final cost including postage was £27.00, I was told at the checkout I could only get them delivered to a store for collection (an off licence 4 miles from my home)they wouldn’t be arriving for another 6 weeks, but I would get an email notification when they would be available for collection. I’m not on the app 24/7 but 4 weeks in I got an email from PayPal saying I had a refund from wish, I went into the wish app to see what the refund was for. It was a refund for £13.50 as I hadn’t picked up my order so I got a partial refund, I’d had no email notification to tell me it was ready for collection. I went to the store and my order was there but I couldn’t have it as I didn’t have a QR code! I have been in constant contact with wish to resolve this issue but they are quite happy to charge me a restocking fee instead of giving me a full refund saying the store can’t keep hold of my order. When I said I would give the £13.50 back to them in return for a QR code they aren’t interested. I certainly won’t be using them again. They’ll rip you off left right and centre, your not getting the deal of the century with wish, far from it!! And also, I’ve never had so many spam emails and cold calls on the phone since signing up to wish, so your information could also be getting sold on. I certainly won’t be using this particular app again, I’ll stick to eBay/amazon, tried and trusted. AVOID WISH!!!
Minnie Banister’s review is SPOT ON!! Yes, delivery is longer than usual with most things you buy on the internet, but the price makes up for this! However exactly as Minnie said, the price advertised has never been accurate in my experience with Wish. For example.. I just saw a beautiful top advertised as £2, you click on buy, select size and colour, and every option is listed as £10, so there’s not even one option for £2! (It’s NOT as bad as with popular auction sites, where for example you search for a phone and find one listed for £2. Click on the phone and it’s suddenly £240, but the screen cover you didn’t realise was an option, is £2 - obviously even more deceptive! It’s not as bad as that usually, u want to make that clear! Saying that, there still have been a few instances where the price has been more than what the item is worth, which can be very disappointing! The other main problem is that the sizing is mainly Asian sizing, which always seems to be smaller... for example, with plus sizes - 5XL would be somewhere between size 22-26 in U.K. sizes, in Chinese sizes it’s size 18! Which can be disappointing for the curvy ladies, obviously! So WISH! To be really, REALLY successful:
1. Transparent Pricing!!
2. More detailed Size information!!
Then you I’ll rule the world!! Because you really have the potential!!
The first and last time I ordered on Wish, I ordered a Powerpuff phone case and it looked really cute. I order it alongside a anklet and some temporary tattoos. My anklet came in perfect condition the way I ordered them. The problem is that it came 2-3 months after I had ordered it. My phone case 4 months after I had ordered and it wasn’t even the right phone case! I ordered a blue Xr case and it came as a pink BTS styled phone case for XS. I was really disappointed. Last month my tattoos came but they weren’t the one again. I ordered around four and only two came. And also when you order the product always says that it’s still in the factory or something and you become really inpatient. I would recommend to others but just in case u get scammed I won’t do this is the reason I’ve rated it a one star. The funny thing is that when I had told my mum about ordering on wish she said “You’ll <wish> that your products would come” and I said wait what does that mean??
Appalling customer service. Received wrong item - they asked for various photos of what I have received. Sent all photos I could then just keep asking for more. Can’t send copy of tracking number as someone stuck another label over that but they say need tracking number despite me sending photos of item packaging etc. Now gone to ground and not responding at all so feel like I’ve been conned. Darent use item I have received as thought they may want it back but also not what I wanted anyway - so I’m out of pocket! Feel like I’ve been conned! First time using and won’t use again based on this experience. I should have had money back by now or at least item I paid for. Probably ok experience for people until something like this happens !
My daughter uses wish on my apple device, and has wish cash to use, but after a single incidence of being hacked some months ago, her account keeps being put into lockdown anytime she tries to purchase anything. She has submitted passport and bank account photos, and keeps being told that the lock has been lifted, and to expect a password change email that then never arrives. This has caused no small amount of frustration, and she suspected that maybe it was due to a lack of a card on her account as she removed it immediately after being hacked to be safe, but trying to add a payment method also resulted in an error screen. She had a great opinion of wish before hand but months of going in circles has all but ruined that.
You can browse quite nice bits and you can see them for £3, £1, £6 and free then when you go to buy it totals as £46 actual figure from amounts above. As well be careful one your details are in the app by just viewing your basket you can see end up ordering the lot with realising or confirming till you end up with a email telling you the bits are on there way and there is nothing you can do about it. So I would stay well clear of this poorly price marked and terrible usability app and find a better place to shop. Also you can order today and your things will be there by 6-8 mouths if your really lucky it may end up being 3 months but we don’t guarantee this
Wish Company is Excellent & very good in Value..
I have order few items-from the company and their delivery in my old address.which I was very happy to receive my items in covid was going on..(I didn’t get that time But got it after when post delivery were open..I was very gay to receive the goods after long time..which was my & my daughter things) very good idea which I love it..
Now I did to return one item which is very good BUT it’s not working..got everything in the box.just need to post to the company so I can get other item.( it’s not charging the machine so I can’t use it)
I ordered some goods from you and some knitting yarn. This was paid for by card. I’ve been in touch with you twice to tell you I have only received the yarn. You don’t even bother to reply. When are my goods going to be delivered?? Can you please look into this. You get good reviews which is why I ordered from you. I can’t give you a good review. Just the opposite. Please let me know what to do about the missing parcel. Don’t want to ask on Facebook.m.
I still haven’t received the missing goods. Delivery is dreadful and expensive. Delivery charges should be on items then would know what the real cost was.
Stay well away from Wish, use AliExpress instead. Their customer service is the worst I’ve ever experienced. They made me wait just over 3 months for an item to arrive before refunding me. This is despite the seller marking the order as cancelled after 1.5 months. When I told Wish about this the removed it from the order status. I fought with them for another month, they kept extending the expected delivery date, then finally gave me a refund after much much arguing. I placed the order in March, I’ve just got my refund I’m September.
Been meaning to download this app for ages, but always steered towards ebay...Amazon...I really WISH () I had used Wish before. It’s a little bit confusing at first to get ya head around how it works..but you can get help eg go on to YouTube. I bought a refurbished JBL Flip 5 Bluetooth speaker for only £40 when they normally go for £120. Bargain, esp. as l wanted this anyways. You can add ya own wish list, collect points off of your future purchases. Everything you buy is guaranteed...so you have peace of mind.