I’d love buying online as I have two little kids it’s really hard to shop from stores!
Honestly, it’s annoying that anytime I went through your online section and chose my stuff, put it in the shopping bag for buying later, all the time all my chosen items gone and my shopping bag was empty! Therefore I needed to spend more time to find my stuff that I already chose it earlier, unfortunately it was difficult to me to find all of them again, that’s why I’m not satisfied with online shopping anymore.
But I love shopping ZARA and thank you for the quality of your products. They are all amazing!
This website used to be ok, now it’s several pictures on the homepage trying to be somewhat cool and retro and scrolling through just to try and get where you want to go, and then it’s scrolling through rubbish again, after about 5 minutes you can see why all the models look miserable and depressed because they reflect the person looking on the website
Love the brand itself but the app is glitchy and the scanner no longer works to scan paper receipts and as Zara are so strict with returns and exchanges it was a really handy feature when it worked. The favourites section is limited and not as easy to access as it used to be.
What happened to Zara website! Out of stock products showing up, you have to click to realise it is out of stock! Pages not opening, my friend has sent me links of several dresses to look at, clicking on it just to find nothing!
The latest app is tracking my location, even after the app was reflected for scanning location and deleted.
If you go into the control centre on iPhone you can see it tracking with the blue icon.
When I stop scrolling the pictures disappear and come back. It’s really fast so it looks like a blink. I don’t know after what update it started happening and I hope you can fix this
So not good for the average shopper and makes the site/app difficult for navigation. Very off putting. I love Zara’s clothes but will never do online shopping because of this :(
Love the colour of this top. However I was unable to collect from the Kingston branch, cost nothing, so had it sent to my post office at a cost of 1.98
I love shopping with Zara it s my favourite shops my sister and me . May God give Zara longue life of progress ❤️❤️😘😘👍🏾💪🏾🙏🏾🤞🏾😏
I had a very nice blue top on basket while I was putting my card details trough, was gone. Very bad!