The order took too long, it took more than an hour. I couldn’t call anyone to get help either. This was my first time ordering from them and I will never use it again, I wanted to try out this app rather than using my usual food panda app. It was not a good decision and THEY charged me too for canceling the order.
Worst service - basically no service at all. Tried to complain about an order that has been delayed for 1 hr but there is no channel at all!
Food became all cold when it finally arrived. Use Deliveroo or foodpanda instead! At least they have a customer service to respond to you.
I tried to place an order but it got cancel. So I ordered agin and they duplicated my order without any notification! This rubbish app charged me twice and cannot refund. I’m totally disappointed with their poor service and far from pleased in-app functions!!!
表面上支持paypal,但是登入paypal後不能用餘額，一定要輸入信用卡，同時不像別的外賣app, 不支持apple pay 不支持google pay, 在香港連常見的debit card例如tag and go, 八達通oepay全都不能用，試了很多張預付信用卡都收不了。
我叫了一個餐，它顯示了可以➕東西，我加了三樣分別是肉，培根，牛肉。總共花了我20多澳幣，我收到了之後我收到了一個空的麵包，我給你們客服說，你們客服只會推卸責任，這就是Uber eat和其他外賣app的不同，你們只是做的早，看看你們那個服務態度，我真不知道為什麼要使用你們這麼多年，我第一次有問題出現你們就一個勁的推卸責任，這就是你們Uber eats 最擅長的一件事，別的就只剩下貴，我到現在還是沒能拿回我的錢，我現在感覺很委屈，你們有良心的話就不要推卸責任，真的很噁心，真的。
When I login verified the phone number, then it pop up edit account page automatically, it showed that email account unverified, but I cannot click the pencil icon to edit and click verified the email. Please help to fixed it
I just wanted to order my dinner. It takes me more than an hour to place my order and it is even unsuccessful. Seriously I am not satisfied with this app. It does not allow me to delete my card information either. Rubbish
The food delivered is cold . It is also not well cooked . The chicken is raw. The pig food has a broken wooden block mixed inside which is v big like a chopstick long . Very very poor food services
Rubbish app. when the restaurants are open and the uber eat for restaurant app show that the restaurant are open , but when i want to buy food in uber eat , the app show that currently unavailable .
poor UX, duplicated orders, non-satisfying customer service, very belated reply to complaints, insincere response to comments...
Anyway, App deleted.