Booking.com should be renamed booking.con. This is primarily due to the unreliable nature of their property and hotel listings.
Unlike other hotel aggregators booking.con does not verify any of their hotel or property listings.
They list down properties which are not existent and allow the property owner to collect payment directly.
I have fallen prey to one such fraudulent property who showcased everything like photos, google maps link and menu card to showcase their authenticity but when we reached their physically the property did not exist. The property contact was always responding through booking.com’s internal messaging system. They asked for advance payment to confirm the reservation. Thinking that booking.com is reliable I made payment.
Now that the property is not there and my money is gone. Booking.com won’t even bother to reply to my mails even after providing them all the proofs requested by them.
Pathetic website and application. Unreliable business model and do not value their customers.
Right from the word go... we were amazed at the detail with which the staff carried out the check in and check out frequent covid measures such as sanitising the pen and credit cards awesome... the food at buffet was awesome fortunately we checked in on xmas day and were in for a sumptuous Christmas meal ... nice clean rooms neatly done up ... great show guys keep it up
Room was good .nice place to stay .great Amenities.Good space Rooms .Sanitisation is well maintained Food is great. Wifi free bathroom are nice Parking available in basement.Front office staff very helpful person mr Gurpreet singh . Overall Good
I really appreciate your service’s. The App is so helpful to make trip very easy and comfort.
I have seen time to time your upgrading the App and making it easy to use.
I am impressed and thank booking.com for providing the best services.
"The hotel located in the city center and lots of public transport, nearby restaurants, bars etc. The hotel staff are nice and friendly. Breakfast is so delicious .The room size is very big but the bed is really comfortable."
Fantastic place, excellent, clean and huge apartment. Excellent view from our room.... best is it is walking distance from station..... n easily accessible.... highly recommend this property going with families....
One of the rare apps that I’ve seen that gets the job done with an intuitive user interface. It is astonishingly simple as well. Would definitely consider using this for future bookings!
Please dont provide any card detail ...if you book and you unable to make it the amount will be deducted ..i face same vey recently post covid in india. Please keep away ...
Beautiful, Lavish, Scenic Property & love the Stay here..Food & Hospitality exceptional..!!! Booking.com helped even in the last hours of booking, hassle free..!!!
Tried to book hotel at last minute , got good hotel option which no other booking website gave me , booked it within seconds , thnx to booking.com team