Looks like the booking.com is itself is founded by bunch of scammers.
Have booked 3 rooms in Tirupathi. Property is Srinivasa Residency near Alipiri. Total amount is INR 4182. I was asked to pay half the money of INR 2091 during booking, which I paid.
I checked in at late night at around 11:30 with my family The property owner demanded INR 500 extra. When asked he replied as that would be GST. I called the booking.com customer support to sort this out.
The best solution I got from them is to cancel the booking and do a new booking. I told him that this is not practical. As I have a family waiting and I cannot roam around in the mid night. But he is least bothered to listen to my grievances and suggested me to pay the extra amount.
Left with no other option, I had to pay the extra amount and check in.
I would never ever suggest booking.com and will remove it from my phone and never use this sub standard app. All scammers who love their life on scammed money.
Giving this 1 star as I’m not finding any option below that.
I suggest the same to all those please do not use this app or your holiday or outing will be completely screwed
Most pathetic app with even worst customer service.
I did a booking on 15th in hotel blue Pearl but I was denied Check-in due to local ID and when I tried to contact the customer service of booking.com they routed me to someone in Singapore and that lady didn’t even heard my concern and hung up straight away on my face. I paid double of what I needed to pay to some other accommodation just have my head under the roof. Never gonna use this app for booking and will recommend all my knowns to do the same
I request everyone to do not use the app because of a major bug in the app. They have charged me just after entering the card details, I haven’t even clicked the pay button. This is the worst app ever made. After that I called their customer care somebody named AAKIF responded to me saying that they are not going to do anything about it, if you want you can go to your bank. This is the worst customer experience anybody can ever have. Please don’t be fooled by the reviews if you value your money.
I was checking the ticket price for a flight and without even entering/receiving the OTP, the flight ticket got booked, and to my surprise, the balance got deducted from my bank account. The refund could only be initiated through international customer care service and by contacting the airlines myself, which costed me over 300 INR and over a month’s time. To top it all, booking.com deducted some amount, making a partial refund. Not a very pleasing experience.
I want to cancel my booking and send the message to app, then immediately I received a call and they took few details from me and instead of helping me with the issue he used fraudulently used my credit card
I was going n New York and they cheated by using my credit card and suffered not only monitory loss but mental stress too
No response from booking.com
Confirmed booking does not get honoured at the hotel. They have no rooms. Booking.com customer service is a bot that auto replies. Numerous attempts to reach out results in no response. They take your money but dont give you the rooms. And if you have an issue, there is no customer service to reach out to. You are all on your own! Stay away
Property well maintained. Superb customer service.. A big thank you to Rocky. Breakfast was decent and can have more options but they make you if you request something you want. Rooms are well cleaned. Just 5 to 7 minutes walking distance to Baga beach and the walk and stay is extremely safe. You can walk to and fro even at midnight.
Booking.com is one of the best app which provided accommodations at very reasonable price at best hotels in all cities and countries.
App is user friendly and this ease of use makes me to use this all time for my travel accommodations and mobile app discounts are providing best rates. Highly Recommending this app.
I have to talk 1 hour on the phone call to get the alternative information about my booking.
I booked a hotel in Mumbai before 20days of my journey when I called the property for the conformation with property, property denied of availability. And Booking.com can do resolve the query 1 hours and 10 minutes
Worst service. we booked 2rooms in Goa via booking.com and I paid the money. once we reached Goa they provided 1room only and we tried to call booking. com but didn't get support from booking.com.even they asked for extra money .if we have zero stars I would give that only.