You don’t deserve a single star
i book room at this hotel two days ago and you gave me confirmation of my booking and whe i came at hotel they’re saying that you booking is canceled even still i have confirmation from your side …. what the hell is this are you carzyor what ehat should i do now I’m middle of road right now every other hotel is booked….they are saying me at the time of chek in time that your room is canceled (at least tald me before one day so i can manage) this is fuking disgusting what should i do now i have 2 kids and family wife and sister you have any idea what you’ve done ….shame on your service I don’t know what do right now ..
all oyo customer care after confirmation but they refuse to confirm my booking, after that i agree to pay rs-400 extra for booking again n they booked & send. Me text message comfirmation . When i visit the propert at before time 10.30 night n owner refuse to give me a room . Me with my family along 18 months baby they refuse to attend me n harass me ad well., its my worst experience with oyo first n last time and booking.com as well. Its not oyo its oye the 3rd grade ( big C ) company . You people are big bastards , f o
Best of experience as always with the most courteous staff to take care of your needs at all times, as always!
It is time to open up all restaurants within the property to bring in more variety for the taste buds of the guests staying!
Rooms are superb and elaborate and so is the bathroom which is actually the size of a room of a modern hotel!
I keep re visiting this property and all properties of ITC Welcomehotel!
I stayed in a Deluxe double bed Room and the room was clean and there were all the amenities which is required for a guest. The chefs there do decent food and front office staff is so welcoming and especially I would like to mention Shubham from front office he go beyond your expectations to provide you to better services and thank you Sachin at the night to helping us out.
This property has the best Staff I haver seen , I had to check in early since it was heavily racing and staff was so welcoming.
Sachin is the guy who will make your feel that’s this is not your home , it’s your house and very thing you ask which can be permitted of course will be available at your door step.
I highly recommend people to visit this propert and enjoy your stay.
Well , We do not have much options for hotels Available in Muzaffarpur , however this hotel is really awesome . Hotel Staffs were really really nice , very clean , fast service and most importantly behaviour. They are very polite and very nice people . Prices are economical . Will visit soon .
Great choice !!!!
Thank you for every thing .
My go to app for all my hotel bookings! Love everything from experience to listings and prices. Kudos 🙌🏻
Only thing I don’t like sometimes is that free confirmations are not really always free as advertised. Hotel staff might call you and ask you for pre-payment. Which is fine, but misleading.
When it comes to search for a hotel at an unknown location they must be boasting of knowing that place really well…
But that’s not true ! In fact any hotel which they have given 8/10 is far from perfect I will not give more then 4/10.
Hence don’t believe there ratings !!!
I have stayed at peak busy weekend still the staff managed to pull it off very well!
Ipsita Banerjee from Housekeeping- you are quick and helpful!
Samya from Front office- i saw you managing well at not so easy day, good job!
. I had a wonderful experience,Location direct at the baga beach 30sec, the rooms were clean,very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable I highly recommend this hotel for anyone visiting.