Category Ranking History

H&M - we love fashion Category Rankings

Review Breakdown

H&M - we love fashion Review Breakdowns

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ASO Keywords

Keyword Rank
ajio 1
ajio online shopping app 2
myntra 3
zara 4
h&m 5


Aug, 2020


Aug, 2020



Tap in to our fashion feed, anytime, anywhere, and all in one spot — the H&M app. Get instant updates, track your orders, use your own photos to find similar items in stock, and get inspired by our users all over the world! Imagine yourself browsing our feed and experiencing it live all at the same time. Sounds exciting? Keep reading! What if you found an item in our app and wanted you to know if it’s available in any of our stores? We have the answer to that — use our FIND IN STORE feature! This feature will show you all available sizes and colours and where we currently have them in stock. Our app also comes handy when you’re already inside one of our stores. Let’s say you can’t find your size or would like to know if an item is available in more sizes and colours? Scan the price tag — our SCAN & FIND feature will let you know! Seen something you like and got inspired by? VISUAL SEARCH lets you explore what we have to offer by using your own photos or screen shots. It recognizes patterns, colors, styles, and gives you a list of matching or similar items in stock. Save the items you love the most in your own list of favourites — just tap the HEART ICON. Turn the H&M app into your own shopping tool — activate IN-STORE MODE when you visit one of our stores. See which of your favourite-marked items are available in the store you’re in, or nearby. Keep up to date with the fashion world by activating PUSH NOTIFICATIONS! You’ll be the first to know when a designer collection drops and you’ll instantly be notified when we have special offers and events! Don’t miss out — download the H&M app now! When you download the H&M app, we will process your data in accordance with our Privacy Notice. For more details on this, please go to

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khushaliiiiiii on 2020-09-26
Their service is worst, I’ve never ever came across such pathetic service. Even local brands or street sellers provide better services to their customers. I’ve purchased 3 products worth 4K and I want to return 2 of them as they not fitting me.. I’ve tried everything from my side by raising request to HnM to their courier partner, talked to customer service after waiting for 45 minutes straight on hold and waited for 32 minutes for online chat and all the day is to mail courier partner and HnM and nothing like nothing happened till the date, it’s been 30 days already and I can’t do anything about them. Pleased don’t buy from them. You’ll never get any revert or refund from them if something goes wrong with your purchase.. even Chinese brands like club factory and all are much much muchhhhh better than HnM. These people are TOTALLY USELESS and CRAP. I wound love to slap the owner of this brand if I ever get chance to see him/her. They should shut down their business if they are unable to handle it.. BASTARDS
Bad customer care services
smru7i on 2020-09-26
I’ve been trying to reach the customer care for a bug that was present in the website, but apparently they seem to have been very busy in themselves and don’t have enough time to address our problems. Addressing the problem is still like the second step, but it’s hard even contacting them and hearing back is not something the brand believes in, I suppose. The website had a bug and now my order is messed up, I don’t see how I have been responsible for this but the ones who are don’t want to get in touch. Being a big brand, it’s really sad to see how you guys could be careless about these things and not be available.
Totally worth the money
Sujauddin Darbar on 2020-09-26
I was doubtful about buying from this app due to the horrendous reviews I read on AppStore, with regards to their late dispatch rates & refund issues. I must say everything went beyond smoothly with me. I received my order in less than 2 calendar days. I placed the order on Sunday, and it was at my door step by Tuesday. Asides from this, it was all covered in paper packaging, literally everything. Kudos to H&M for being so environment friendly. The offers are also genuine and really help you save money. Thank you H&M for a great service. Appreciate it!
Shonali Munjal on 2020-09-26
Well I ve downloaded this app 5-6 times and deleted it and now downloaded it again just to check ! Is it my luck or there is some other issue and I found whenever I went on sale tab and try to select the item it says out of stock ! Not only once every time so why you guys just gave that sale option remove that right ? Because its been more than 2 months I have a continuous check on ur online sale tab and it’s totally waste of time because you are not going to get any product on sale ! First and worst experience !!
Horrible app and poor customer service
9892990077 on 2020-09-26
I’ve ordered romper and it was big for my baby .. I just simply wish to exchange them with one size smaller .. but the app has designed in way you cannot exchange .. you will have to fill a form and call to third party services for pick up and wait for refund for how long no idea.. because app will not give u any such information nor the customer service.. such great brand and poor app and pathetic service
Bad costumer service
[email protected]₹@ on 2020-09-26
I ordered a leggings for ₹699 and we did not receive it instead we received a T-shirt for ₹299 so I contacted with them on chat but they did not reply to it neither on call as we want refund for our leggings. It was first time to order something online on H&M but we’re very disappointed by their customer service Please do not order anything from H&M app Very very bad service
Refund time takes 2160Hrs
Ayush Ritolia on 2020-09-26
I have returned an item on 1st May 2020 and still haven't received any refund. The customer care told me to wait for 90 days to initiate the refund. Generally on other website the refund is initiated in 24hrs but with H&M it is 90 days. Update 1st Sep,2020 : Till date no amount received.
nirishadevi on 2020-09-26
This the worst app I have lost Rs 10519 /- till date I didn’t received them I am gone make them pay for what they have done I am gone file a complaint against them in consumers and I would like the all the people who have the same issue to do the same
Painful “Returns” Process
Kulin Shah on 2020-09-26
It’s better to be safe than sorry. The return process with the app is really annoying. If you are unsure of size / colour etc DO NOT BUY from H&M app. Better choose Zara which is far more reliable and swift return / refund process.
Worst service. Not recieved my refund yet.
Kritika Singhania ....... on 2020-09-26
I ordered a top from hnm app and received the wrong item and I returned it but have not recieved my refund yet. It’s been so many days that I have not recieved and I’m constantly mailing and calling them but getting no response.

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