I’m experiencing a lot of issues with hbomax. The content is great and i enjoy it (when hbo works) but out of the streaming services we have, this one definitely is watched the least. Why? 1. We keep having to reset the password whenever one of us is logged out of the app. Even if we reset it to the same password, the next time we need to log in we have the same problem. So we just move on to netflix/prime/showtime. 2. I commute every day. It’s my time to watch my shows. HBOmax hasnt been able to play offline downloads for months now. So great there is this new show i’d like to watch but it won’t happen untill HBO fixes this problem. So back to netflix it is… or prime, or showtime. Get the idea? 2 stars untill these problems are solved. Otherwise with rising costs, HBO will be the first to be cancelled and that would be sad, but why pay for something we can’t use?
Update: Aside from filling in the form below have received no fix or even an answer from hbo. When you do get to your downloads, i just get a black screen when i try to play them. Just paid for another month of something that doesnt work…
Not a fan of this app at all. With the amount of times it crashes, doesn’t quite work, downloads fail, etc, its way too unstable to be reliably used to watch anything. The most annoying thing; i spend time in airplanes. So you download some series to watch offline. (If you’re lucky enough that half of the downloads don’t fail). Then, in the air, you start the app to watch your series. And your downloads won’t appear.. because… and get this… the app is unable to connect to the internet.. really… what (insert rude word) genius at this company decided you to require to be online to watch content offline.. ?? Seriously… fix your app.. Sometimes, if you’re lucky, they do appear, but chances are that they still won’t load/play..because there is mo connection.. this guesswork makes this app useless… And besides that, it is incredibly slow even when you’re online..
The search function needs to be way better too.. when i search for a word/title of a series. I want to see movie titles. Not random episodes of random stuff..
I’m experiencing a lot of issues with hbomax. The content is great and i enjoy it (when hbo works) but out of the streaming services we have, this one definitely is watched the least. Why?
1. We keep having to reset the password whenever one of us is logged out of the app. Even if we reset it to the same password, the next time we need to log in we have the same problem. So we just move on to netflix/prime/showtime.
2. I commute every day. It’s my time to watch my shows. HBOmax hasnt been able to play offline downloads for months now. So great there is this new show i’d like to watch but it won’t happen untill HBO fixes this problem. So back to netflix it is… or prime, or showtime. Get the idea?
2 stars untill these problems are solved. Otherwise with rising costs, HBO will be the first to be cancelled and that would be sad, but why pay for something we can’t use?
HBO has a good offering of shows and movies, but this app on tvOS leaves some things to be desired.
First and foremost, the app has a tendency to skip episodes. You end your evening watching an episode and let it auto-play into the start of the next episode, next time you may find that it skipped to the end of that episode, causing you to miss the entirety of that episode unless you are alert. That appears to happen at random.
Secondly, sometimes it just refuses to play a show, throwing errors until you kill the app and restart it.
Finally, the app doesn’t integrate with the tvOS home screen. It’s just a purplish blob with the letters “HBO” on it, where other apps (Netflix, Apple TV+) show buttons with relevant shows. With this app you only get those within the app.
Apart from those (fixable) issues, I have no complaints.
The app is generally ok but unfortunately the “download and watch offline” function is useless. Downloaded content to watch when flying but the app won’t start when there is no connection. When managing to get it started (using a phone connection), then downloaded content does not play. The download function is not designed to watch content offline as no connection won’t let you access your downloaded content. Also, if one manages to watch content offline, it won’t sync with your account when online again and update which shows or movies you have already watched offline. Not really fit for frequent flyers…
My use-case is simple. Download a few episodes and watch them offline in a gym or a plane. Simple you would think.
Sometimes it works, mostly not.
- I have 2 downloads, the app says I am at my limit of 5.
- Or I need to connect even though it’s downloaded and still valid
- Or expired and cannot renew even though being online, need to remove and re-download
- click Downloads section, and the app is like ‘go to downloads’
Is anyone testing the app? Why hardly commercial Curiosity Stream, which costs much less, works like magic and HBO with their size and budgets cannot improve the app for, like, a year.
De app is megatraag met streamen naar chromecast, en zit vol bugs. Ondertiteling werkt soms niet, kan je weer opnieuw opstarten. Als je stopt met kijken en later verder wilt kijken onthoudt hij dat niet altijd waar je gebleven bent.
De pop up voor de chromecast connectie staat soms niet volledig in beeld. En nog een aantal fouten zitten er in de app, en sommige behoorlijk irritant. Ik gebruik een iPhone 12, dus daar kan het niet aanliggen.
Please get somebody to redesign the app. Its hardly functional, it loads incredibly slow while my internet connection is superfast. It offers stupid suggestions. Please get rid of all catagories or make it possible to disable the in settings. And above all. Downloaded items cannot be viewed when there is no wifi signal??????? Which moron requested that? This app is a disgrace for any app and dor any developer/ designer.
What’s the point of downloading videos if I can’t watch them offline? I’m on the plane and the app doesn’t even show the downloaded videos and I’m %100 sure that I’ve already downloaded them. I checked just before I got on the plane. To be honest, it definitely does not deserve the money we pay if offline watching is that bad. I don’t wanna watch the series on some random websites. Please, fix this bug.
De app was al niet geweldig, maar de afgelopen paar weken werkt streamen helemaal niet! En áls verbinding met chromecast toch lukt en casten is gestart (heel traag!), loopt de app vast of heb je geen ondertiteling. Drama dus!
En het ligt niet aan ons internet of chromecast, want streamen met andere apps werkt prima. Echt schandalig voor een betaalde streaming dienst!!