I’m using this app for the second time. I ordered the food and order was cancelled after 15 mins and then 10 mins later rider showed up. Secondly I ordered late night as most of the people are asleep but rider hit the bell and then called me on my phone “Sir apka order” WTF. You should just called and say come outside and take your order rather then knocking on door bells.
Not recommended after this kinda service. Also their is no customer service number and don’t consume the food if you’re not happy with it, they will not refund it to you. Always choose COD mode so they’re bound to take the payment.
Such a Pathetic and Ridiculous Food they are delivering actually they are cheating with their customers and the food Quality is in Wastage quality And please do not use your credit cards in this app When you place an order with your card they will deduct your payment and ask you that they are cancelling the order and give you full refund and when your order took cancelled you will receive msg they food panda has been refunded you fully payment and they didn’t refund you your payment Even not giving us any response on Email and chat support so This is totally the case of Fraudulance
I ordered and paid via credit card. Rider told me sir sorry address is so far I can’t deliver your order until my company don’t ask me to deliver. I asked him ok you can deliver on my other address that is near by you.
And I asked question why your app not told me before ordering. He said I don’t know.
And foodpanda cancelled my order and said sorry we will not refund the payment because order is cancelled.
I am surprised who these guys operation business, it’s looks they are doing fraud.
So please don’t try this app
It’s a major issue with foodpanda that the displayed promise time is bogus, once the order is placed they take more than hours to deliver, they even show this on their app to; Before placing the order it will show 30 mins delivery time, after the payment is done, it’ll show the delivery time of after 1 and half hour. THIS IS A MAJOR ISSUE I HAVE BEEN USING TALABAT AND ZOMATO BUT THEY HAVE A NAME and THEY DEFINITELY HAVE A REPUTATION TO MANTAIN UNLIKE FOODPANDA. NOT RECOMMENDED AT ALL.
Ordered Pizza Hut, delivery got delayed by 30 min. Chatted with agent who informed, he couldn’t get in touch with Pizza Hut as they were delivering.
Got a call from Pizza Hut that they received the order late and when I escalated, they said we don’t deliver to your place. Had to cancel the order at the end. JUSTWASTED MY TIME.
Such a pathetic experience.
When ever I ordered after 30,40 min they cancelled the order for no reason and I always received mail like this.
We're sorry your last order was cancelled. You deserve better from us, and there's really no excuse. We hope you won't remember us this way - give us another chance to try again soon!
New version contain bug which is lil bit irritating for me . I update my app but after updating every time when i open app popup message show which say please update your version. I update my app two time and in app store my version is up to date. I’m using iphone 6 .
Kindly look into it.
For some reason food panda in Lahore has a horrible level of quality. It doesn’t allow you to order half the things and when an order is cancelled you don’t even get a notification but my money is deducted and they want me to keep ordering from this app!!! Please use any other app for food ordering.
I have been using foodpanda from almost 3 years from now and in those 3 years i have only contacted the support team less then 10 times. I am really really impressed and happy to see how much helpful your support team is, its the best in the world. Best app for my carvings :) Thank you
as regular client of food panda whenever we feel any issue and hv any complaint which we do on helpline but they are least bothered to solve in favour of their clients,now our family has started using Eat Mubarak andthey are really helping their clients in case of any genuine issue,