Now, I’d really love to say all the good things about Instagram. The instagram community in general is quite friendly with the exception of well... some people... However, I’m not here to comment on that.
Over the past 2-3 years of managing a fanpage on Instagram, I have encountered 2 major problems involving the deletion of my account. There were also an uncountable amount of other minor-ish problems which involved things like, Random blocking of actions and deletion of my posts that were not even violating community guidelines.
Until today, I have no idea of the real reason of why my 2 of my accounts were deleted. This is because, despite numerous attempts to contact Instagram support, I have not received a single reply from any staff. I feel that Instagram is very cold and it’s customer service is almost non-existent. The only times I’ve seen Instagram staff ‘supposedly’ in action was when they went around deleting fan pages. Many of the owners of those fan pages had become my closes online friends on Instagram, and to see their accounts just disappear like that was really saddening.
I’d recommend Instagram if you’re willing to take the risk of having your effort on your page go to waste should you ‘violate Instagram guidelines’.
I deleted my account by ACCIDENT. and i cant have it back. I need it. Please clarify this problem because i wasted my time taking useless photos due to my account being deleted. I waited for 2 years for followers for nothing. Please i need my account back. I did not violate the terms at ALL. Seriously. Solve this problem quickly so that i can have my account back. All those years wasted just because of some stupid action that cant be reversed. And they said that I requested to delete my account, which means its not properly deleted yet. So why cant i log in? Again, i did it by accident so I hope that you can help me retrieve my account. There is NO SUCH THING as unable to restore. Surely you have a solution.
Give me back my account or I will report. This is just ridiculous.
I hope you see this Instagram, and restore my account for me. NOW. @zakirahll
Instagram is a wonderful app and I’ve been using it for years. But now it has changed a lot. The problems that I’m facing since few weeks is that my account action keeps getting blocked although I’m sure I didn’t violate any community guidelines.... it’s really unfair and irritating. Also, if anyone’s account action is blocked due to fair reasons, why such a pUnIsHmEnT is given should be clearly mentioned (so that they don’t do it again) along with the period of the block. Instagram needs options to edit comments, just like it has to edit posts. I’ve reported about the actions blocks and about the option for comment editing countless times, but neither got replies nor results. If Instagram doesn’t care about the problems it’s users are facing and doesn’t believe in communication, it may as well take away the options to report problems.
Non existent customer support. I have a bug where I am unable to edit my profile page, even with strong Wifi, accessed through Laptop, through my husband’s phone and cleared data, reinstalled the app after deleting it, I have tried everything possible, I still keep getting unknown server error or Low wifi signal DESPITE having good wifi (I literally sat next to my wifi) and I still cannot change my profile description. I have another account for another business that works just fine so I have reported this more than 10 times over the last 8 months including providing screenshot and STILL no help provided?! Horrible service when you have a bug.
I have been having a lot of problems wIth this app. I created a business account and also paid for advertising features. However, I keep having problems such as “broken thread” when I’m trying to DM people who follows me or I comment on their stories I would get “block features”. It’s a pandemic right now. What else can we do at home than to be on social media. I’ve reported this problem to IG for the past 3 days and nobody fixed my problem. I’ve sent many screenshots and asked for help. It seems that nobody is working from home during this time to help people who’s been paying to use this app. Thanks
I got a pop up saying I’m blocked based on suspicion for ‘sharing my account with a service that helps get more followers/likes’.
This is completely untrue, happened after I liked some pictures myself and since reporting it almost 50 times I didn’t get 1 single reply.
It said to ‘tell us if you think we’ve made a mistake’. No joke, I think I’ve reported it as a mistake over 100 times over the last few days.
Total let down and am really disappointed in the services of Instagram. What is the point in having a feedback form when absolutely no one gets back to the feedback?!
i updated my ig to the newest vers , but this thing still HAPPEN & i hope ig can FIX this STUPID PROBLEM that i am occurring . whenever i open ig , my feed is okay right , but when i want to see my pfp / feed , it ALWAYS TURN INTO A BLANK SCREEN & even tho i close app , delete n install bk , the SAME FRIGGING THING HAPPEN ! like WHY ? it happened on both my spam & main . sometimes , it happen on my feed like it is completely blank . but my pfp is okay . I DONT GET IT . PLS FIX THIS PROBLEM ASAP
i realized & came across nowadays quite a number of people started targeting using IG to scam around its becoming like other media... which never happened in the past.. the securities has becoming worse..
how safe it is if a human can simply create many account so easily by keep using different username & password.. kindly take every report seriously.... i don’t know what is wrong with all those people mindset.. scamming around with strangers...
i’ve been using the app for years and it’s really good but last month i removed my profile picture and today i wanted to add back my profile picture but it says ‘sorry we could not update your profile picture. please confirm you have an internet connection and try again next a moment’ when i try to save my profile. i have already tried logging in and out of my account and i reinstalled instagram on my phone but it still says the same thing.
i was blocked by instagram after being asked to change my password. apparently i had “bought likes and follows” when i really haven’t at all. i was blocked for 5 days and the expiration was 31/05/2020. for the record, it’s already been 2 days and the same message pops up. it’s extremely unreasonable because it was the first time i entered the app the day i was blocked and i hadn’t even done anything yet. it’s a completely idiotic problem.