I’m writing a review here on my iPhone because I can’t even figure out how to write one on my Apple TV. Being unable to write a review, or to even read anyone else’s reviews, is most certainly impacting the timbre of the following thoughts.
We all know that Apple and Amazon are rivals. I don’t care, and it shouldn’t be my problem. I’ll reiterate, it shouldn’t involve me or any other customer. By intentionally making your product (the Prime app for Apple TV) operate poorly on Apple’s system, the ONLY…..THE ONLY thing you accomplish is to paint your company with an air of pettiness and undesirability.
But I’ll try get to my point. Many updates ago, when I first got Apple TV, roughly 10 years ago; while using the Prime app, customers were unable to read the full description of any program. My internet search quickly led me to join the common belief that it was intentional because Amazon wanted you to use their branded streaming interface, rather than Apple. In annoyance, I immediately started to look for programming on every other app and only used Prime as a last resort. Then, things got better when they fixed that particular issue - so I started looking at Prime more often. That was, until I tried to rent a streaming movie and couldn’t. I could not figure out how. I tried to read how but found no answers, until I finally got so bored one day that I called customer service and sat on hold for an hour so I could learn why.
“You have to log into your Amazon account on your computer and order your program.” I was told.
“But I don’t have a computer! I just have iPhones and iPads.” I explained.
“Well you can’t currently order Prime programming that way.”
Whatever. Back to my other apps. Eventually they remedied that ridiculousness, and sent me many emails to make sure I knew. Good idea. I came back….
Until today, that is. I recently got hooked on a show and binged the first season. It turns out that my Prime membership only entitles me to watch the first season. Subsequent seasons are extra $$. It feels like a bait ‘n’ switch. In annoyance I looked at other Prime programming (strictly because I had already struck out with other streaming options) and discovered a familiar irritating flaw. The app has reverted to having no way to read the entire description of any program.
Well, Amazon, if this nonsense somehow plays into your grand plan - I guess you’ve succeeded. I now fully understand that your relationship with Apple is more infantile than my elementary school sibling rivalry with my brothers. I applaud you for your dedication to a monumental level of childishness. Bravo. I bow to the royalty of the short-sighted.
But you make billions of dollars and I don’t, so I’m probably the fool. And it seems that I spent way too much time on this rant, so you even inadvertently fooled me into dominating tonight’s entertainment - even if it didn’t involve using the Prime app. Please send novelty jester hat….but only if it has free Prime delivery.
My biggest issue with Amazon Prime is, I started watching a 6-season TV Show, since I never saw season 5 or 6 when it was on TV. I had it in my watch list and had taken a break from it, and then when I went back to watch season five and six, all of a sudden I had to pay to see those seasons. I think Amazon prime should change it to where if you’re watching a TV show, that they wouldn’t cut you off. I would think there be an algorithm to know what people are watching and they specifically could look at my account and see that I had started watching the show. Amazon Prime is my primary entertainment/movies and TV shows. I spend a lot more time watching YouTube videos, because even though I’m not a paying customer, I don’t mind watching some commercials now and then. But it’s getting to be where there is more watchable entertainment on YouTube than there is on Amazon Prime.
Not everything is included in the price of subscription. There are a variety of rent or buy options for shows - and if you search for them, there is a high likelihood it will be an additional cost.
While you can identify favorites, there is no way to mark the ones that you have watched. If you complete a show to the end, the % viewed bar resets to the beginning like you never watched it. I have to stop as soon as I see the credits so this does not happen.
Options I can think of are: ability to create folders and move content to them; separate the viewed, in progress, and not started; provide comments for content such as why you like or not; ability to delete items from view lists; and a lock function that can be applied to content not suitable for kids.
I have watched many videos of different types and if I don’t like it then I can take it off my Watch list. I can watch them over again. Just like Bosch which I have watched at least 4 times and I always come away with something that I missed the 1st time. Also there’s a lot of older videos that I didn’t have time for when I was working full time now if it’s interesting like mystery type videos that are my favorite videos just like when I used to read more books than TV show’s now I have a choice of what I choose to watch.
This app is hastily ported from its iPad counterpart, and it shows. The UI elements are arranged as though it's an iPad app running in a macOS window. You also can't expand the window past a certain width, until you're watching a video. And when the video ends or your exit the video, the window reverts back to the "portrait iPad" size.
Surely they could've provided a better experience (e.g. Apple TV's interface instead of portrait iPad) for the web app wrapper this app actually is.
If I can’t sleep, if I need a break, if I need to get away from it all, if I want to improve my mind Amazon Prime I’d there. I’m a retired teacher and all those things I wanted to learn instead of grading papers, calling parents, endless meetings I can do. Prime has it all. Much is free. Like the Great Masters, Renaissance painters, Impressionists, Bach, Mozart, the Tudors, and so much more. Feeling down? Pick yourself up with a movie you particularly enjoy. Prime’s got it.
WTH Amazon?! How can you release a MacOS app that doesn't even have a full screen (WIDE aspect ratio) window. Total Fail!! - Update... This app gets more buggy and less functional with each update. Streaming is so glitchy, movies are nearly un-watchable. Clicking on titles no longer opens the title but opens a pop-up that asks if you want to open the title. This app is beyond horrible! Use the browser and save yourself endless annoyance!
I purchased “The Jetsons” which said TWO audio language options! I checked multiple times before buying! Once I purchased the show the audio language option wasn’t there anymore! What happened??? Why not anymore!?
Same thing happened with The Flintstones!!
Please UPDATE and add the Spanish language option that’s promoted with buying the show which is one of the reasons I bought it and stop LYING and Robbing people!
I really love the app , I just never can quickly clearly see what I am CURRENTLY WATCHING , I would love for that feature to be a bit clearer and accurate. If I press play on a show and have to then step away (mobile/tablet watcher), I can’t always remember which Title I just fell in love with or was intrigued by and start watching Again! 😂😂😂 maybe it’s just me lol
I have been an Amazon customer for several years. I enjoy the convenience of their shopping and entertainment. I, however, am sometimes disappointed and frustrated by the added cost of digital material that can be viewed for free within other on line venues. This is especially concerning when the free viewing on other services does not require an annual fee.