While I have always considered the Amazon Prime app to be the best of any streaming service out there, the latest version has 3 bugs that need immediate squashing.
3 BUGS in latest version of Amazon Prime app for iPhone, version 8.282.7050.1
These bugs might be carried over from previous versions, but no earlier than 8.0.
1) Videos always play with subtitles on. When you turn them off, the next time you play ANY video, they are on again. You have to turn them off EVERY time you play something. Your subtitle setting is not saved between plays.
2) If you quit the app while a video is downloading or while some downloads are paused, when the app is run again, all the in-progress and paused downloads are deleted and restarted from 0 bytes every time. Resume status is not saved between app restarts.
3) For videos that show "Subscribe" in lists, when viewing details the channel is not shown if the video is also available on Amazon for "Rent or Buy". Only the rent/buy choices are given. For videos that are NOT available on Amazon, the subscription channel IS shown. While we can rent or buy directly from the iPhone app now, we know we can't subscribe to channels from within the app; nevertheless, the channel SHOULD always show in details, regardless of whether it's also available for rent/buy on Amazon, so we know what all our choices are and so we know what channel to subscribe to get that video. The list shows "subscription" but that information doesn't always appear in details; it used to always show.
Me and my family have this app on our tv, and like the shows on it, such as Total Wipeout, Cosby Show, Andy Griffith, and more. We have Xfinity as our cable provider, but this app is soo slow. We can’t figure out why! It takes us like 10 minutes (seriously, not an exaggeration) to even get into Amazon Prime. By the time we get to the show, it’s bath time already (we normally start watching tv @ 7:40 and go up for bath at 8:00-8:10, depending on the night). Please help! I don’t see anyone else who said this, so maybe it’s just us. But I’m begging you, please help us!
Also, commercials are starting to come up in shows (we paid for it to be commercial free. If you don’t fix this, you will get an angry letter in the mail from the G. Household). Take Little House On The Prairie for instance. The other day, while we were watching, an inappropriate commercial came up. I was watching with my 7- sisters, so that did not turn out well. No ads please!
Prime Video is terrible as a streaming service. Your account doesn’t sync, so if you watch something on your phone and try to continue on your tv, it has no memory of it and you have to go searching for your show again and find where you were. For shows you’ve never seen before, when you go to start it for the first time the app will randomly try to start you in the middle of some random season instead of at the very beginning of the show. If you stop a show with less than five minutes left and then come back, it’s gone on to the next episode automatically even though you didn’t finish the last one. Lastly, the subtitles randomly freak out and will just flash on the screen for a split second and disappear for huge segments of the show. A ridiculous amount of bugs to fix for such a popular and well financed service.
Don’t let your kids see the screen when you use this app. You can go search for “Included with Prime” and it will still show you content that requires more money. Has some good shows, like Good Omens, The Expanse, The Invincibles, Victoria. But the app is so buggy and difficult to use (and full of ads and gotchas) that I actually avoid watching these shows and will buy on iTunes whenever possible.)
Plus no 4K or HDR on Apple devices according to their own support page! No mention at all of iPad Pro or Apple TV but — iPod touch?!
iOS devices (iPhone, iPad, iPod Touch)
Streaming Video Quality - up to HD
That wonderful new iPad Pro screen in HD, ugh. Your AirPods Pro? No immersive sound. Another reason to avoid watching.
Would not pay for this service if it weren't included, just endless disappointment.
I have many problems with this app. First for most of the shows, you have to PAY MONEY to watch them on top of a subscription as well. The free “shows” are random low-quality videos ranging from bargain bin movies to YouTube videos. There are no subtitles in any other languages besides English for almost all the videos. Most of the good shows are hidden behind a paywall. This is probably the worst streaming app I have ever used so far.
Seems that Prime has gotten even more greedy. Half the shows that were free are now behind a paywall or have ads now. Buying one season of a show can cost up to $25 dollars. And many of the free movies are only available for very short periods of time. And like I said, you PAY for this service.
Dropped from two stars to one.
Giving 1 star simply because I can’t stand that even Amazon doesn’t know the difference between “Lose” (the opposite of winning; when you lose something) and “Loose” ( ex: ‘the screw is loose’).
I saw it in a movie description and also in the captions of a couple movies I just watched, using the word “loose” when it’s actually “lose” in that context. I don’t care if I’m being picky, it ruins the experience because I rely on captions so I’m reading it like “You loose” which is very confusing.
Get a proof reader for your captions and descriptions. It’s bad enough that people always do it on the Internet, we don’t need streaming services doing it now and encouraging misspellings. This is SO AGGRAVATING!!!
Thank you for creating prime shows I rented few movies and came across some really clean cute shows free prime with Ads thank you I love some of the rentals and free movies I not into violence shows those should not be shown with the shootings violence we have here in America I like to see you make more shows showing kids to respect their elders like Doris day, Andy griffin show something like that this generation of kids need to see more of this you may think I sound old fashioned but what I saying is the truth put on shows chinny chunky bang bang wizard of oz these shows shows respect this is what kids need to see more of thank you for all you do
There are very few new movies except amazon produced and older movies seem to be in rotation or you have to rent to see a new movie. The older and newer movies can be seen on Pluto tv for free with commercials. The only reason I use this service is because of prime. Give me new seasons of Top Gear without charging me. Jeff you are the richest man in the world, do you need to be so greedy. Your profit margin is obviously high you own a good part of the servers of the world. All I am asking is to give back a little to the ones that took a chance on your service.
Just my own opinion.
I really feel as if Amazon prime video really thinks about the people and its customers I think that when I search for a series or movie documentary prime video Amazon prime I mean I don’t think any of us compare they’re the best for what I’ve seen right now they have the best out there I mean everything the original movies it’s good to me is great great acting right move is great artist I mean it’s awesome thank you Amazon thank you And thank you prime
And although I pay for my services I get the best services with Amazon prime and Amazon shopping thank you once again.
Great selection and steaming! Love the actor info. Best single touch video pause and resume.
Downloads all fail to start downloading one day then work another. Frustrating.
Downloads dont even start - they just spin.
Netflix downloaded 6 episodes. Prime 0.
Next time they download just fine.
Prime has a lot of positives, but downloads are not one of them. Netflix downloads are consistent, faster than Prime, flawless with great download feedback. Prime is hit or miss with poor feedback. Someday I may figure out the download pattern.