This app, like so many others have said, has great potential. However I think I have wasted my money in the end unless this company does some major changing. One of the most interesting things I noticed is the lack of recognized barcodes for foods. I find myself having to manually add in almost all of my food options. The search function also needs some major work. When you search different food items, it does not narrow down based on the actual words you put in... it instead will bring up any and all options that include any of the single words you typed which is not helpful. I spent most of my time scrolling for several minutes only to end up manually adding in the simple food item. There is also a lack of options for measuring the different food items. For example, if I search “broccoli, raw” and click the item I like, it will force you to measure by ounces to recalibrate the caloric and nutritional value. There is no option to select grams, cups, etc.
**** Everyone should know that you are going to be constantly notified by the app with a pop up when using it for another “challenge” which costs MORE money. These pop ups happen everyday. Look, I already spent $60 and have yet to see the “personal coaching benefits” I paid extra for. The last thing I want is a pop up ad to pay MORE money. The only way to exit it is to accept the challenge over and over again then back out of it. It’s extremely annoying and seems kind of pointless to have that pop up everyday when I have clearly expressed that I do not want to pay for an additional “challenge”. ***
The workouts do not seem challenging enough and do not address the muscle groups that they describe. Almost all of the exercises whether entry/medium/high etc all appear to be the same, they just build off of each other. I do not like that the workouts are 15 minutes. If I want to do another workout, it makes me find another one to do instead of increasing the challenge in my existing workout program.
Overall I am quite disappointed and feel mislead based on the screen shots they advertise with this app. Wish I had read more of the reviews to realize this was not going to be for me. I would suggest using a more developed app like my fitness pal to track nutritional intake and purchase a separate workout app. This one doesn’t do it for me!
Lastly, I urge you to make the changes your reviewers are suggesting rather than comment on each review to give some generic response! This app has such great potential!!
I really wanted to give this a try. Had the free version for a while so said why not. The workouts are tailored to your goals which is rlly a nice touch and different than any other app I have used. They get points for that.
But! And it’s a big BUT. After purchasing there’s not really anything added from the free version aside from simple log/tracking, most of which it just grabs from the iPhones health app anyway. You get these ads for extra “challenges” that are like 30-60$, not included. The tracker doesn’t let you log your own work outs which you will need to do some Bc theirs feels like it misses a few things. It tends to force quit when doing the outdoor walk/running work outs. The meal logging also makes you do some guess work as to the weight of any item you eat so it’s not so accurate.. That being said, You will end up using several other apps to fill in where this one fails. They do have a great IG account with plenty of challenges and food/diet recommendations. They have a support person on your account you can reach out to as well which is nice. But again, There’s no reason to spend your money here, the price is kind of outrageous for an app considering how much better the competition is in this space.
I think the app has a nice layout and is pretty simple to use. However a few things Id like to see for paying 30 for this app!
-add your own workouts like say I went on a run in the day. Why not have an option to add that to the app? Instead of just completing the workout they choose.
-it must be from the UK or something because a lot of foods you can’t just look up to add to the calorie counter. I have to look up the ounces on everything instead of just coming up what the container is.
- unless you’re eating packaged food all day you have to look up how much each thing is you ate. Like say you had steak, a regular steak is at the very bottom of the list. Or sometimes it’s not even on the list.
- the calorie ALWAYS adds 3.53 oz of food. Why not make it cups an easy measurement for us to use instead of having to look up how many ounces are in a cup of almonds? Or a cup of popcorn, or a cup of milk.
- was really excited about my “personal” meal plan. When they just think keto is going to work for everyone. Well it’s not. And there is no way to change it.
Pretty disappointed in the app especially after paying SO MUCH for it.
This app is terrible. It has mediocre work outs that can be found anywhere online. They’re not even challenging. They’re pathetic.
They have these recipes that include fake photos. The ingredients don’t even match to create what’s in the photo. The directions are vague and they don’t actually create what you’re looking at.
This company swindles you of money. I paid for a month subscription and I can’t even get into the app anymore.
I paid the $9.99 on the 20th and today is the 29th. I couldn’t even access it yesterday.
I also read through their “fine print” they literally say the company does not have to give you customer support, it is given at their discretion.
They even “gifted” me a meal plan, and it was something I could have created myself, because they do not have professionals working for them. Just probably some uneducated teens behind a screen.
They could not even spell Ingredients, correctly. “Ingridients” that’s what I got in my so-called meal plan.
What a terrible waste of money.
I came to be aware of this app after completing a survey to receive my “personalized” intermittent fasting plan. I also purchased the add on fat burning workout. I signed in to the app after paying a total of over $70. There is no personalization whatsoever. I reached out to their customer service and was told that I had the option to select my diet plan in the settings. Why on earth would I pay so much (or anything at all) for selecting an option I could find for free with a google search? There is no service provided. I’m confused about what I’m actually paying for. I also never received a receipt for my charges which seems sketchy. This seems like a complete scam. The responses I receive from customer service have been no help and completely ignored my questions about the fact that their website says a personalized plan is what is being purchased and that they don’t provide receipt for what is purchased. Deleting these apps and disputing the charges.
I just walked 5 miles and got credit for 537 steps. (5 miles is usually around 10K steps...) I accidentally clicked that I drank water and couldn’t delete it. I tried to put in my lunch for calories, but I guess you have to take a picture of your food before you eat it, or just pick from their suggested meals. I won’t dock stars for the meal thing because I'm probably just too lazy to figure it out. I had to pay for a subscription (fb ad) to check out the app, so it was a leap of faith. The ad said you got access to all the apps features for 3 mos for $30 but when I click on things it wants me to pay more. The ad explicitly said this was not an automatic renewal situation, but when I click on the terms and conditions in the app it says it is an auto renewal unless you cancel, so that’s shady to me. The actual workouts are pretty cool to me..lots of selection for a beginner.
Today’s my first day using the app. So far, so good. I think I’m going to like it.
There are a few things I’m not sure about or where to get answers.....Is there a website I can go to in order to personalize this a little more for me? Example- 10,000 steps seems to be the default. Can this be changed? I’d also like a way to change the food from ounces to cups, tablespoon, etc. I find I’m using the Calorie tab more than the food tab and would prefer to scan the barcode, put in the number of cups, etc and Calories be accurate.
With the workouts, how do you change what’s in your lineup each day?
Last thing - is there a way to batter track ounces of water. They’re pretty round numbers and not accurate to what I’ve had today.
Thank you! Again, if there’s a website I can get this info off of, that would be wonderful!
Overall, I think it’s going to help me get to my goal!
DO NOT BUY! Many features on this app are broken and there has been no communication on when they will be fixed.
I cannot access the meals or any of my daily activities for my plan, making the app useless. I tried deleting the app and re-downloading. This erased all of my data but at least gave me access to the plan and meals again. Unfortunately this fix only lasted for a few hours before the same problem occurred again, and I am now back to not having access to my plan or meals.
I have submitted multiple tickets to support but have no idea when I will receive a response. In the meantime I have a subscription that I paid for that I can’t use. Very frustrating - be warned.
Update- I did receive a response from support asking for pictures of my issue. I sent them back immediately, and now I have waited 3 days with no response. My ticket number is 239812.
This app is wack. It’s so unfair I paid a year subscription but cannot access ANYTHING. I keep logging on and it says it can’t find my subscription. When I try to restore purchases it doesn’t work either. I bought the annual BetterMe service earlier this July under my only account and sure I paid for it in google play but then I got a new iPhone 11 recently and the app doesn’t work at all now. I am using the same account with same email and password where the purchase was made. I only use the app on one phone at a time so that’s not a problem. But On my iPhone, It rarely works for a few days and then goes weeks saying I never paid and the cycle continues. I emailed this problem with screenshots and detail to customer service a long time ago and they never messaged me back. I have no access to what I paid for. Please respond @BetterMe.
DO NOT PURCHASE- does not deliver materials purchased through the site. App is junk.
I’ve decided on day three it’s too much work to use this app to track calories. I like the idea of having all info in one place, but the preloaded data isn’t very robust, including the ability to scan barcodes, and it’s annoying to have to go back and figure out serving sizes when I’ve already done it as I loaded it. Having things in ounces instead of actual serving sizes (slices of bread for example) makes no sense to me. I’ll go back to a different app that has more preloaded food data instead of paying for this one and still having to do a bunch of work to log meals.
Update: requested refund because app does not provide what I purchased and developer cannot point me to content in app tied to my specific purchase.