When I think B&B I think oh great someone’s home. I’m always worried about bed bugs and just dirty rooms etc...
Not one time did I think that when me, my husband and our service dog spirit stayed at Charlotte’s!!
From the booking to the last day of our stay. Nothing but excellent customer service. To be honest we felt as if we came to visit a friend and they put us up in one of their guest rooms.
Toiletries like a hotel, quality towels like a hotel, beautiful view of the sea and less than 2-3 minute walk to the beach.
A/C was awesome and much needed during this hot time of the year. Lol!
Charlotte was even kind enough to provide vegan options for us!! I mean she truly pays attention to detail and embraced us like family.
We messaged her back and forth on WhatsApp. She was awesome!!
I’d give 10 stars if I could.
Loved our stay and definitely booking again!!
There’s two rooms with a pull out couch and a full kitchen. Pots, and pans. Silverware etc. nice big king bed. Comfortable newer mattress. Nice bedding. I personally watched as the maid brought fresh comforters to the downstairs unit, so it’s all fresh. Everything works. A couple minutes walk to the beach. If you want beachfront you may want to contact to be sure. Everything is nice and quiet, and clean. Since Covid-19 you need to have a mash on in stores, and some restaurants you have to wear one to the table. Don’t let this scare you off! Avon cottages offers a nice place at an affordable price. The beach is amazing down here!! Definitely two thumbs up!! If I had an extra arm the thumb would be up! Definitely coming back here!! Next time I want beachfront though I have a bad back, and can’t walk far.
I booked a cheap hotel in Niagara Falls this July 4th using this app. As instructed by the app i made payment at the hotel upon checking in, but hotel charged my credit card after I reached home. I called the hotel and they refunded the amount instantly but the following day they charged again. It was 314.14 $ that I paid in cash upon checking in and they charged this amount on my card twice. So they took 942 plus in total from me including the returned payment. I did not authorize them to charge on my card at all. If I could afford nearly a thousand dollars, I wouldn’t stay in a 2 star hotel. I have made several attempts to contact this app customer service, but that is looking for dinosaur. Please stay away from this app
I stayed during July 4th holiday and my check in process was flawless and quick. During our stay the hotel protocol with city /state that we wear mask in hotel and social distance - all workers were wearing masks and gloves and constantly cleaning all surfaces as well as hand sanitizer everywhere they took all precautions and I felt safe.
The beach was steps away and SO beautiful the beach attendants were helpful but ran out of beach towels and chairs but that really was not an issue as there were spots at the pool.
Family oriented and pet friendly. The beds were comfortable and rooms were clean and had a mini kitchen
BOOK this hotel you will love it and location was perfect! I’m coming back soon.
I/my husband have called (booking) multiple times to get our money back from a hotel we didn’t even stay at because they didn’t give us the correct room. Last phone call booking said it would be refunded don’t worry. Well it’s been a week and still NO refund! It’s been almost a month since our “check in” date. How ridiculous. I also would recommend staying away from Hampton because apparently the manager is NEVER in and have made multiple phone calls with no results - we have yet to even TALK to a manager. Employees always say they will let them know ...... I just want my money back. I don’t think that’s to much to ask since we didn’t even stay there & was told we would NOT be charged.
Hotel couldnt find my reservation that was provided confirmed from a 3rd party. The young guy at 1030pm on 7/10 could have cared less; no empathy, no gives a crap attitude. I even asked to make a new reservation- nope were sold out. The older gentleman ( supervisor?) tried to figure it out, no results 55 mins later. During the lobby time, no requirement for masks for everyone despite the baby sign on the door. No parking. No food, there market was wioed clean of snacks, wouldnt allow bathroom use while finding there mistake. The manager finally admitted they were overbooked but would find a room. What you have rooms “ hidden”
No way...... run dont walk to another hotel.
The room with the beds is small, the elevator was SLOW and cleaning staff would often have it held open on another floor which would cause it to take FOREVER. Some of the dishes were not washed and there is no dishwasher.
Now, we only use our hotel at the beach to sleep and shower and it was perfect for that (other than the elevator that was our BIGGEST problem). The staff was very pleasant (other than the ones holding up the elevator), Sean was the best staff member!! He was so nice, funny, laughed with us and super helpful. The pool was open when we got there so that was nice.
The app is great, I use it a lot. However, be aware that changing your bookings is very difficult. These third party discount bookings are like the old Priceline model: purchase and get what you get...no changes. When you contact the hotels, they tell you to contact Booking.com. Booking.com tells you to call the hotels. Date changes, room-type selections, etc. all rate locked in. The best ways is to cancel and re-book if the hotel allows.
The swimming pool was very child friendly, breakfast was early and had cereal, granola, milk and orange juice. The lady at reception can give you free coffee. The room ceiling and size was great, we had a great desk in case you are working from the hotel. The view of the valley was fantastic as the hotel is on the heel. The gym was also very nice, I did my workout and it felt great. Parking is free. The staff is super kind and sweet. So polite.
Hôtel voyage expérience in Cairo was amazing and I didn’t expect much when I booked for the price and other hotels in Cairo but unbelievably worth more than many hotels, clean, space and happiness around with the Ukrainian manager I forgot to ask her name but she’s coOwner I guess, so lovely she accompanied me in the street at 4am to help me find taxi to airport so brave of her. Definitely be back anytime!