Category Ranking History

Chase Mobile®: Bank & Invest Category Rankings

Review Breakdown

Chase Mobile®: Bank & Invest Review Breakdowns

Ad Intelligence on 2 Networks

Ad network creative preview
Network Facebook Native
Media Type Video
First Seen 40 days ago
Last Seen 11 days ago
Creative Count 25

ASO Keywords

Keyword Rank
chase freedom 1
investment bonds 2
chase bank 3
chase 4
chasse 5


Oct, 2021


Oct, 2021



Bank securely with the Chase Mobile® app. Manage your investments with J.P. Morgan and your Chase accounts: monitor your credit score, budget and track monthly spending, send and receive money with Zelle® and deposit checks. Manage your accounts • Review activity in all of your accounts: checking, savings, credit card, home, auto, business and commercial banking • Deposit a check Manage your investments with J.P. Morgan • Get commission-free trades for stocks, options, ETFs, mutual funds and more • Use portfolios designed by us and matched to your goals Payments: Convenient ways to pay • Send and receive money with Zelle • Schedule, edit or cancel payments for your Chase credit card and other bills • Transfer money between your accounts Credit Journey: Check your credit score • Get your credit score for free • Help shield yourself from identity fraud with credit monitoring Budget: Get a clearer picture of your finances • See daily spending insights at a glance • Set up your budget and track debit/credit card transactions • Grow your savings consistently with Autosave Security: Keep your money safe & secure • 24/7 fraud monitoring for unusual account activity • Lock and unlock your account if you misplace your card Rewards, offers & deals • Track and redeem your Chase rewards • Earn statement credit by using Chase Offers with eligible credit/debit cards Connect with Chase • Schedule a meeting with a banker • Find the nearest Chase branches and ATMs • Speak with a representative 24/7 Disclosure • Some features are available for eligible customers and accounts only. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written. A qualifying Chase transfer account is required to transfer funds via text. • There is no charge from Chase, but message and data rates may apply. Such charges include those from your communications service provider. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations. • For illustrative purposes only—not intended as an endorsement or recommendation. The projections or other information generated regarding the likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results • Commission-free online trades apply to trading in U.S. listed stocks, Exchange-Traded Funds (ETFs), and options. Option trades are subject to a $0.65 per-contract fee. Sales are subject to a regulatory transaction fee of between $0.01 and $0.03 per $1,000 of principal. There are costs associated with owning certain investments, including mutual funds and ETFs. Offer terms and pricing are subject to change and/or termination. Other fees and restrictions (including account types) apply. See for terms and conditions. • Options contract and other fees may apply. • J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states. INVESTMENT PRODUCTS: • NOT A DEPOSIT • NOT FDIC INSURED • NO BANK GUARANTEE • MAY LOSE VALUE • Face ID, iPhone, iPad and Touch ID are registered trademarks of Apple, Inc. • Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC • Equal Opportunity Lender

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Chase unknown hours of operation + Online internet Related Disputes
Fd up Apple Feature on 2021-11-29
Don’t give Chase a bad review. They WIIL F with your credit. Alsi when you try to start a valid dispute their recording will say the following. Please call back during normal business hours and you will be disconnected. Not having any idea when you may call back for a dispute. Chase has also replaced my credit card numerous times without telling me complete specifics regarding their decision to stop all my reoccurring charges. F credit cards. Can’t wail until Bitcoins put companies like Chase and Experian completely out of business Previous review This App is excellent. Chase is a good bank. It’s what surrounds it that should be looked at closely. Visa disputes regarding internet purchased services products can be throughly frustrating. There reps are unprofessional. I no longer plan to use associated credit card for protection against misrepresented product and services. Once your ripped off, they may not support you as expected in their agreements. Also Chase recently changed credit report monitoring from Trans Union to Experian. Well... Experian recently abused a large number people’s personal information. Can’t believe Chase is tarnishing their brand name associating with this company. Nutshell - looking for another way receiving protection from internet purchases.
Can’t choose credit card payment date.
greenyukon on 2021-11-29
I prefer to pay my credit balances at least a week prior to the payment due date. I also prefer to have my account on autopay for each statement. I find it frustrating that I do not have the ability to select my auto payment date to be anything other than my payment due date. This results in multiple emails sent advising me that my payment is due leading up to my due date. What got me to write this out was todays emails. Today is my payment due date. I received first the email advising the payment had been applied. Then an hour later an alert that I needed to make a payment because it was my due date and nothing had been applied. All my other cards allow me to choose this date. Catch up Chase!
Customer service
sleeping on the job! on 2021-11-29
I opened an account with chase about 8 months ago and I’m sorry I did,since then they have closed the 2 branches closest to my home. Also the last 3 times I have been to the next closest which is about 5 miles away and a lot of traffic their ATM has been down. I went in to the bank the one time to let them know something was wrong and the teller I spoke to didn’t seem to care,plus on the way out another customer told me they new about the ATM because it had not been working properly for days. I tried today to reach out to the manager today to express my concerns but he has yet to return my call. I guess I’ll take my money elsewhere. Now I can’t even send this without a nickname?
ATM User got f’d
toughbutfair123 on 2021-11-29
I went to the Chase ATM with the big sign, not a real branch. I inserted my card as requested, got no prompts, and the machine wouldn’t release my card eventho it is visible (and in the middle of a city). I called customer support twice and both non-domestic agents put me on hold before cutting the call. This is about what I would expect for the biggest bank in the world to do business with its smaller retail customers. Chase, please call me and help get my card back 609-468-9324.
Acknowledge Payment Processing
Jeffricant on 2021-11-29
When a reliable national banking entity has sent money to you at my request in payment for my credit card, and has told me the money has been transferred to CHASE, please at least acknowledge that the transaction is in process. American Express does a superior job to you in this respect with a post to my account of “Payment Processing”. Otherwise, the customer has to endure a period in which the money seems to literally be nowhere in the banking system.
The fraud department is in India
jgrnwld on 2021-11-29
Seems like every time I need to check something, the app doesn’t work at all. I’m very tired of being ripped off by banks. By having an app that magically stops working whenever I need to check if I’m being ripped off I can only think it’s on purpose. A call to the fraud department puts me in touch with people in India. INDIA IS THE CAPITAL OF FRAUDULENT ACTIVITY!!! AND THAT’S WHO I GET ON THE PHONE!!! Are you kidding me?!?
Don’t like the app changes at all
Kameelean88 on 2021-11-29
Please put the East access menu back. Trying to locate the records of all Zelle payments I received was a nightmare. Plus adding that option to the top as a quick access button I now have to scroll, horizontally, for is WAY more hidden than the original menu was. Also now the facial recognition stopped working. The lesson here is that if ain’t broke, don’t fix it!
For the Amazon card
$$&&::!:! on 2021-11-29
This app is horrible confusing, slow to update all and all makes me appreciate the Apple Card (and wallet app) much more! Chase.. everything from how you show information on the app and how you include Amazon pay later charges all at once .. is sloppy and feels like a set up to end up paying interest. Your app is definitely not set up to help customers.
Confusing UI
Alexander Hamilton~ on 2021-11-29
Most of the app is well designed, but the Zelle part makes no sense. It’s hard to find anything. I had a request I sent that expired, so I wanted to resend it. I couldn’t figure out how to see expired requests. I couldn’t even figure out how much money or what the request was for. Had to check with things outside the app to figure it out.
theseal12827 on 2021-11-29
I use to love this app until I had to change my password and it would take none of what I put in even when I went EXACTLY the way they wanted it… I am donewith it… tried for days to get it to work but nothing… don’t need my business fine I will cancel my card also… thank you.. good bye… this review needs to have 0 stars… it is crap…

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