Category Ranking History

Chase Mobile®: Bank & Invest Category Rankings

Review Breakdown

Chase Mobile®: Bank & Invest Review Breakdowns

Ad Intelligence on 2 Networks

Ad network creative preview
Network Facebook Native
Media Type Video
First Seen 456 days ago
Last Seen 401 days ago
Creative Count 6

ASO Keywords

Keyword Rank
chase freedom 1
chase bank 2
chance 3
chase 4
chasse 5

Downloads

Feb, 2023
Worldwide
524K

Revenue

Feb, 2023
Worldwide
$0

Screenshots

Description

Bank securely with the Chase Mobile® app. Manage your investments with J.P. Morgan and your Chase accounts: monitor your credit score, budget and track monthly spending, send and receive money with Zelle® and deposit checks. Manage your accounts • Review activity in all of your accounts: checking, savings, credit card, home, auto, business and commercial banking • Deposit a check Manage your investments with J.P. Morgan • Get commission-free trades for stocks, options, ETFs, mutual funds and more • Use portfolios designed by us and matched to your goals Payments: Convenient ways to pay • Send and receive money with Zelle • Schedule, edit or cancel payments for your Chase credit card and other bills • Transfer money between your accounts Chase Credit Journey®: Check your credit score • Take control of your credit, know where you stand, and set a score goal • Receive free identity monitoring to help keep your information safe Budget: Get a clearer picture of your finances • See daily spending insights at a glance • Set up your budget and track debit/credit card transactions • Grow your savings consistently with Autosave Security: Keep your money safe & secure • 24/7 fraud monitoring for unusual account activity • Lock and unlock your account if you misplace your card Rewards, offers & deals • Track and redeem your Chase rewards • Earn statement credit by using Chase Offers with eligible credit/debit cards Connect with Chase • Schedule a meeting with a banker • Find the nearest Chase branches and ATMs • Speak with a representative 24/7 Disclosure • Some features are available for eligible customers and accounts only. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written. A qualifying Chase transfer account is required to transfer funds via text. • There is no charge from Chase, but message and data rates may apply. Such charges include those from your communications service provider. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations. • For illustrative purposes only—not intended as an endorsement or recommendation. The projections or other information generated regarding the likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results • Commission-free online trades apply to trading in U.S. listed stocks, Exchange-Traded Funds (ETFs), and options. Option trades are subject to a $0.65 per-contract fee. Sales are subject to a regulatory transaction fee of between $0.01 and $0.03 per $1,000 of principal. There are costs associated with owning certain investments, including mutual funds and ETFs. Offer terms and pricing are subject to change and/or termination. Other fees and restrictions (including account types) apply. See chase.com/online-investing-pricing for terms and conditions. • Options contract and other fees may apply. • J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states. INVESTMENT PRODUCTS: • NOT A DEPOSIT • NOT FDIC INSURED • NO BANK GUARANTEE • MAY LOSE VALUE • Face ID, iPhone, iPad and Touch ID are registered trademarks of Apple, Inc. • Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC • Equal Opportunity Lender

0 Installed SDK

Reviews

The one thing I can say …
Slamdance Cosmopolis on 2023-03-28
Is that it protects people from accessing your account. Unfortunately this includes you. Every single time I they to use this app, I end up having to reset my password. Every. Single. Goddamn. Time. I only use it on my iPad, which only I have access to. So after the third or so time I had to reset the password because they couldn’t find me, I started saving the login information so that it would auto populate. This shovel have solved the problem. Wrong. I should have known it all along. So then I try to manually enter my password, which I know because I specially wrote down. I enter it with normal typing speed. The app tells me to dine on a bag of phalluses. So then I have to reset. I try to reset it to the password that I thought it was and am told that I can’t use a recent password. Finally, after several more tries I finally get a new password. What should take fifteen seconds takes a good twenty minutes.
6104025631 acccount
Steve Skrinak on 2023-03-28
In regard to the above noted account I thank you very much for extending the credit we’re going through a difficult time right now however we will be OK because we have been budgeting and saving so if you could help in any way to defer some costs of overdraft fees, etc. we would greatly appreciate it. My wife, Dawn, and Steve Skrinak SKRINAK at 157 Green Pond Rd. in Rockaway, NJ 07866. My phone number is 9734798595 if there’s someone that can help me just get through this bad. That we’re having I would greatly appreciate it and again I’ve been with Chase since the beginning over 20 some ideas and you guys are the best and thank you so much for your understanding and your cooperation and your professionalism Steve Skrinak thank you.
No way to stop scheduled transfer
bsatt86 on 2023-03-28
I had high hopes when I downloaded this app but it’s not very intuitive. There is no way to stop scheduled transfers. I had to spend 30 minutes on a cal with customer service, authenticate myself and then finally was able to get someone to turn off a weekly scheduled transfer. I asked the CS agent to help me find a way to cancel a scheduled transfer in the all next time this happens. He directed me to “manage” option that simply doesn’t exist for me. He said I must always call CS to cancel these transfers. I checked and my app is the latest version I work in fintech and this is truly a huge usability issue and really annoying. Figure it out.
Mileage
NKS8022 on 2023-03-28
I decided to use my mileage that I had saved on sapphire credit card through Chase. Sasha helped me get a plane ticket from Phoenix Arizona to Kansas City, and then she helped me use my mileage to get from Kansas City to Houston, then from Houston back to PHX. Sasha looked for the best flights for me, time, days, everything, she was absolutely fantastic, I could not have done it without her! So I’m very thankful that I had Chase credit card and I am glad that Sasha helped me out through Chase and my sapphire credit card. I have been with Chase-Bank One here in Az for 19 years and 10 years in Cleveland. I think Chase is Awesome!
Worst ever experience with customer service
dctace on 2023-03-28
Was working on 2022 taxes when I sought spending summary for credit card for 2022. I followed the instructions on the website to no avail. It turns out that if your card expired during the year, you can’t get it online. Problem is website doesn’t mention this. It took 5 cs reps to learn the information. They finally said they would mail it to me in 7-10 days! When I asked them to email it, I was told that wasn’t possible. Spent 1.5-2 hours trying to figure out this mess. I’m usually very happy with Chase but not this time.
ONE STAR FOR FORCED UPDATES
Catman 63 on 2023-03-28
This app used to let me update when it was convenient for me, which I loved. Tonight I just wanted to make a quick payment and I found that they have resorted to the anhorrent practice of forcing customers to update the app before we can use it. This is really bad. Just stop doing this, let US update when it is convenient, not when YOU decide we should. ONE star. I would give it zero if I could. Very dissatisfied customer here. Edit 3/21/23 still forcing me to update before I can use it. Too many updates. Zero stars.
Could have been better
dissapointed in comcast on 2023-03-28
Every time there is a so called update, it turns out to be a downgrade. Two stars taken away for the stupid popup crap. Especially when the app is updated. When I log in, I want to do banking stuff, not wade through all the stupid and irrelevant popup crap that should NOT be there. Also loose a star for making it so difficult to print. I need to print payment statements and there is no print. Printing IS a must and needs to be right there on the confirmation screen.
OK app but poor update process
RickNStl on 2023-03-28
I don’t find much differentiation between financial service companies in Chase app—it does what it does in an OK sort of way. But I do not like apps that force an update on you like this one does. It’s understandable if there’s a fix for open security issue but this app makes me upgrade too often for that to always be the case. Sometimes I just want to see a transaction and end up spending 5+ minutes in the App Store, etc.
FRAUD on my accounts
NOT GU on 2023-03-28
My checking acct and saving were hacked Was told my debit card was used How could that be My debt card NEVER was given to anyone and card was ALWAYS in my wallet transactions were made at branch on Congress I was never at this location!!! Knowing this Chase said it was me and was refused access to see tape ! Bottom line … my money was never recouped I am innocent and my money was stolen
Kind of a mess
pezsquid on 2023-03-28
Not a fan of this app right now. It seems to have gotten less intuitive to use, causing more clicks just to get to a simple interaction. And don’t get me started on the “AI” help window. It’s dumber than a message board monitored by drunken ferrets. Combine all that with the almost negative interest rates, and Chase is not very enticing as a bank anymore. Kind of a sad mess.

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