I’m an Admin in a trading group and we all share different ideas and alert each other of apps that steal your money. This APP is horrible!!!! On this app I had most of my money in ALGO (Algorand). It took a nice 20% increase and I went to go take the profits and move them to CRO. MAGICALLY my ability to trade was stopped! I contacted them, took screen shots, let them know what was going on and that I was losing my profits by the second…. They responded saying it would be fixed later. Not “let us trade it where you need it or anything of the sort”. They waited until it dropped all the way down to what I bought it at! Then had the audacity to say, and I quote ”. Thanks for the reply. I totally understand, however, the issue was resolved and you were able to withdraw the funds.
If you have additional questions do not hesitate to get back to us.” They basically said screw you the same way Robin Hood app does. Scams. COINBASE and COINBASE PRO is the way to go. DO NOT GET SCAMMED WHEN YOU SHOULD BE MAKING MONEY! Again, do not use this app. Buy rates are always off compared to the actual market and always in their favor. They say on these reviews “contact us and we’ll look into it” but they just blow you off once they scam you. You buy for more than the market and sell for less and they don’t let you sell if your currency you’ve put money in pumps. I wish I could put negative stars instead of one.
My ref For the 25$ 34dy5awevv
Little bit of history on me, I applied to the waitlist prior to the US Launch and although the wait time for launch was long, the platform and application are absolutely phenomenal. Comparing this app to my Bank of America, Wells Fargo, Chase etc. It is far more advanced in UX, functionality, and number of features just totally blow the others out of the water. The only thing is you can’t invest in the stock market through this, but that’s not really the point. That’s the realm of traditional banks. I am very impressed with the app, support, and metal card itself (tap to pay!) - its an amazing conversation starter and you *definitely* get people asking you about it. I did complain because it *looks* like you are being charged 20% higher rates at some restaurants when the pending transaction posts (company explained this is a “hold” for tips). After verification I can confirm that the pending charge reverts to your actual payment amount, but this feature is definitely concerning to the unenlightened. Definitely see this company as one of if not the leading crypto with a viable (to say the least) product that we can use every day and that has legitimate advantages to traditional banks.
This is my second reviews writing about Crypto.com. Please be advise not to join, enjoy others like Coinbase or Webull. I opened an account, it took two weeks to get approved. I only had my account for less than a day when it got hacked into. They charged me debit card, changed the email address, as well as the phone number. Crypto.com locked me out of my account. It’s been two months now and still locked out. To sum it up, I had an unauthorized charge to my account, my tokens where moved around various times that some were lost. After two months of going back and forth, they said it was my fault. And guess what im still locked out my account for another 30 days because that’s how they escalate my account to the best team the have. Please don’t join, their customers service department is useless, they need more training. They need better employees. And as far as your information being safe I would not trust them. I’ve already had an email, a phone number, and my debit card compromised. Read all the reviews and reach your local attorney general for similar complaints. There is a lot of them.
Worse platform ever, wanted to do an exchange to my debit card and topped up, from btc to usd it never gave me the usd on my debit, instead it gave me half the amount which I thought was weird, so I just thought it was a system mistake, so I contacted support so they could fix the problem, but they insisted saying my account balance was negative, yes of course it was, that’s why I topped up, and it didn’t work, and my funds show very clearly that it took out of my btc and did not go to my debit card. If the account managers can’t understand basic math and see that the usd didn’t make it to the debit and clearly shows in the transactions that was a system failure, I would not recommend using this platform if the system has these kinds of bugs and customer support won’t fix the problem.
I followed a friend onto this app, when I was already reading crypto elsewhere because it had a variety of crypto not available many other locations. Unfortunately many of their functions do not work due to a poorly designed app, complaints about app functionality issues were met with copy page responses that had nothing to do with the problem I was having, and when a person who could actually answer my question contacted me 12 days later the answer was basically… deal with it. They said there was no plans nor any idea of a plan to actually make the function usable. If you are looking to trade crypto, find a different app that actually has functions that work.
TLDR: they have terrible support (xfinity/Comcast), functions that don’t work and they refuse to even fix. Go elsewhere.
Guys this one is a rip off. False crypto quotes..they calling it approximates and guess while advertising it as true and accurate. I accumulated screen shots of such false hoods and spoke to their support teams and they acknowledge that these price quotes are approximates and not true price quotes. They also have hidden fees like 2.99% transaction with foreign transactions fee since they don’t operate in US directly. And you will
Notice that when you try to buy a crypto the price on your screen before you buy and after you reach the final screen with the counter on top, are dramatically different. This is a bad company folks ! And I am shocked at their unethical practices.
I’ve had the app for two weeks now and still haven’t had any account verification. I’ve sent a couple messages to there help bot with no results. I put in initial funds to get started but can’t add anymore and can’t use most of the functions. Think I’ll try a different app
Update! After emailing back and forth with the admin it was discovered the reason I couldn’t use it was because I live in a rural area surrounded by trees and they’re database couldn’t verify my address even though I’ve lived on this street for years. Their quote ”this address cannot be accepted by the system because there is a forest at this location”. Seriously
I switch to this platform because it was recommended by a friend. Now my moneys stuck.
I like to keep my money in crypto like a wallet, only pull if I need some, well this app will not let you pull any money out unless it’s 100$ or more. Okay, so I go to transfer my crypto back to my other crypto wallet, they say they’re sending me an email confirmation first, never did. Yes the email is right, yes I checked junk folder. Okay, whatever, so then I just go to transfer the min 100 and it says my withdraw is under “review” like what in the world no just give me my money I want it out of this app now!
My account was whacked and I had money stolen from my bank account using the info on my crypto account and my 17,000,000 shib coins are also gone. I’ve been emailing Crypto.com support for a full day now but I only get responses from what seems to be an automated response system. This app allowed my stuff to get stolen/stole my stuff themselves and are now refusing to help me with anything. DO NOT TRUST THESE PEOPLE!!!!!! THEY WILL STEAL FROM YOU AND THEN TRY TO COVER IT UP!!!! They won’t even let me talk to a real person about all this. DO NOT TRUST THIS APP
As a short-term investor, I like to trade around while growing my investment pool. While the app is great at giving notifications for sellers looking for that sweet long-term profit, it has no alerts for the “buyer” portion.
In this I mean that there’s no option to set an alert for when a currency, I’m looking to invest in, drops to what I’m looking to buy it at.
With other services, I’m able to set these alerts. Unfortunately that other service only allows me to put 5 numbers after the decimal.
Would really like to see this feature added.