Had to reset my password on Disney+ to login. Then trying to get into Hulu had to reset my Hulu password to login. The next day my kids wanted to watch Disney+ and needed to reset password again to login. And needed to relogon to every device for Hulu and Disney+ and espn. Requiring users to reset their password in order to login, and then subsequently resetting the other bundle apps, creates unnecessary complexity and inconvenience.
Moreover, if users are required to repeat this exercise on a daily basis, it suggests that there may be an issue with the app's security protocols or with the user's account information. In either case, it is unacceptable to repeatedly inconvenience users in this way.
In addition, resetting passwords frequently can actually decrease security by encouraging users to choose weak, easy-to-remember passwords. This is because users may feel that they need to choose a password that they can easily remember, as they know they will be required to reset it again soon. This can make their accounts more vulnerable to hacking and unauthorized access.
Overall, this app bundle's login and security procedures appear to be poorly designed and unnecessarily complicated, causing significant inconvenience and potentially compromising user security. Improvements should be made to streamline the login process and ensure that user accounts are secure without causing undue frustration or inconvenience.
I hope they fix this soon.
Btw - Andor is awesome. Mandalorin not so much so far
Every movie and tv episode shows English Subtitle. Default should be no subtitles, unless user wants those enabled. In previous years, subtitles never shown in the first place. All other streaming apps do not show English Subtitle.
Most important component for every movie and tv show is sound quality. Let’s say I pick a movie, my volume is on 8 and characters are talking back and forth. All of the sudden, background music would be higher (12-14 volume). Shang-Chi and Legend of the Ten Rings is good example. Introduction narrator sound volume flows smoothly (narrator talking, fighting scene noises, etc.) blends into one. The next scene volume would drop down to 4. You can barely hear the characters conversation. Netflix Castlevania is best sound quality tv show. Characters’ conversation, fighting scenes and background music combine into one which flows smoothly regardless of customers volume preference. Same studio produced another tv show, Netflix Blood of Zeus is worst example of sound quality. Characters’ conversation and background noise would be way off. I couldn’t tell number of movies and tv shows that would have these issues with sound quality on your Disney Plus App.
Help desk people do not help at all and hung up on us 3 times and it is so frustrating because we pay to have this app and have not been able to use it because the movies and shows do not load so we can’t watch at all. They say- delete and redownload ever time, but if you are watching a show like mandalorian you have to delete and download and log in every episode. Even some movies do not even load and are unable to load. I do not recommend this app at all. The workers say- yeah we have multiple calls about this issue a day we can send you to higher ups to fix this. The two ladies we spoke with hung up on us before and the next guys said his name was Tyrone. Hopefully stuff fixes and we can watch what we pay monthly for.
I despise how the app FORCES you to update every single time in order to watch. I have an iPad with limited storage, and it said I had to update my IPAD SOFTWARE to get the latest update of Disney and I wouldn’t be able to watch otherwise. Well I have such limited storage that I wasn’t able to have space to get the iPad software update until I deleted and finagled my way into squeezing out every inch of space. And still it keeps going with the forced updates. STOP. MAKING. US. UPDATE. IF. WE. DONT. WANT.
This is the second time it requested to change my password in the past month.
My Apple TV was logged out, it says to hold my phone close with the app open and it's logged in on my phone, I hold it close and press accept. 5 minutes later it still hasn't logged in.
Tried manually entering the correct password and then it asks me to change my password again.
Getting annoying. Since I am the paying customer there's needs to be a way to skip password change requests.
Remember the customer is YOUR boss.
Parents, aunts, cousins, grand in laws etc of infants, children, innocent children, your baby’s are watching shows based from people that support pedophilia. Yes, Disney is behind and supports pedophilia 100%! Disney is the same people who contracted with balenciaga, balenciaga is the same people advertising children in black bandage, sexual behaviors of innocent kids!! It makes me sick thinking people pay for this subscription every month and where the moneys going to. #Disney plus or Disney corrupt.
I have a perfectly functional iPad. Disney+ used to work on it just fine. But now it is telling me that there is a newer version and I need to update. But when I try to update it tells me I cannot because my operating system is too old (the OS is as updated as it can go). It gives me the option to download an older version that will work with my OS, but that doesn’t do anything. Guess I’ll cancel my subscription.
The bar to scroll through a show to find a certain point in the show is gone while I’m streaming to my tv. This makes it impossible to watch a show from anywhere but the beginning.
Also, my app automatically turns on subtitles every single time you start a show. No matter how many times I turn it off, it turns it’s self back on. Very annoying.
My app and phone are up to date.
Ok so this app is really great and I love it but on my iPad it says I have to update my OS to get the latest version but I don’t want the latest version and I don’t know how to update my OS and it won’t let me watch things on my iPad until I get the update and then second thing is you have the first rio movie but not the second one but overall great app would recommend
You are forcing to update my IOS … is it a bank app ? Am I selling buying something? Just a movie app that requires iOS after update… you could do it like Netflix… but hey … let’s force users just after update…. So big company so huge money behind so bad moves … like startup … or small garage company… without money and so huge possibilities… disappointing