Low ball orders for a higher rated driver. $3 orders to go 5-10 miles. No no no. Don’t waste your time. It’s atrocious and insulting to the driver.
DoorDash should ask themselves if they would take some of the horrific offers I’ve gotten.
Simple answer: No one would.
Pay used to be good now it’s become a joke. If people are using a premium service to get food then they should pay a premium price for it.
At the time of this writing I received an order for 2 deliveries to go 6 miles total for both for a $5 total payout for both. This is horrible.
Second example, $5.xx to go 10 miles. Another horrible payout and way too far. You’d go 20 miles total because you would back track. Yuck. This shouldn’t be happening ever.
And somehow this continues to happen daily.
DoorDash treat your drivers better than this nonsense.
This app is so glitchy and it happens at the worst times in the middle of delivering a customer order or trying to complete it. Another thing that stinks about it is that there is no way to set parameters. For example, as a driver I don’t like picking up grocery orders for multiple reasons. I would like a way to turn off these orders. Or there are certain restaurants I don’t pick up from because they are ALWAYS slow or have a confusing and chaotic pickup process. But even when I decline a pickup and select the reason as “I don’t want to go to this store”, the app will still send me orders for that exact store repeatedly. I would also like to be able to set limits to the delivery area I’m willing to drive to. I’m an independent contractor they say, so make it easier for me to set the parameters on the orders I want to take.
This app usually works flawlessly but 3/10 times I try to open and Dash, it tells me that my “data cannot be found”. It doesn’t let me start a dash, if I was already mid-dash it’ll stop showing hot spots and it will stop giving me orders in the app. I’ll get text notifications about orders but they don’t pop up in the app. Then it’ll say I “didn’t answer quick enough” to accept the order THAT DOESN’T EVEN COME UP IN MY APP AND ALLOW ME TO MAKE A CHOICE. This app is broken. It’s flawed. It is aggravating because THIS IS MY INCOME. I am unemployed due to personal reasons so DoorDash is my only way to make money at the moment. PLEASE FIX THE APP. It is not fair to me or the slew of other people who have issues.
Just a bad app, most of the time have to continually open and close the app just to be able to see if it’s even busy or not. Then there’s a chance it crashes if I decide I want to dash. Then there’s ANOTHER chance it crashes if I want to check my weekly pay. Kind of impressive how much it crashes actually
Update: it’s literally impossible this app has more than 1 star. Currently dashing and felt compelled to update my review because the app sent me 4 orders within the last 10 minutes that I may have accepted, if not for the app crashing and failing to load. I’ve restarted the app literally over a hundred times and it still won’t load. Absolutely despicable that this can’t get figured out.
Lately the pickup times have been drastically off from what the restaurant thinks it is. There also is some sort of strange glitch that happens where the app can’t communicate to the phone. I will get texts and notifications about delivery opportunities, but when I click on the app it is glitched and doesn’t let me do anything. I will open and restart to find it has paused me. Sometimes it doesn’t even let me end the dash. Just the whole app stops working somehow but the notifications (both text and app notifications) are working. Happens with full bars, not related to internet service.
Error message that sometimes pops up: ‘data couldn’t be read because it is not in the correct format’
I love the ease of the Door Dash driver app. It is very intuitive. However, it seems like when there is an issue and you have to engage a chat or phone support rep, very little is done to help. It takes a few times to get help, and when you are working multiple jobs and trying to dash, not being able to get support is extremely frustrating!
The app is great, but when there is an occasional problem it is hard to get help or someone that is knowledgeable enough to understand the difference between the app glitch issues versus the IOS. This is the ONLY complaint I have.
If you are thinking about delivery, I believe DoorDash has the most solid app and layout!
My first delivery was to an Air Force base and it took me 45 minutes to get access, I wouldn’t have taken it if I knew (not fair to me or the customer). I had one pick at Arby’s where they didn’t have any DoorDash order. The only other problem was waiting 35 minutes at one pickup stop and called your help line. They did call the business by they were completely swamped and cut my earnings. So my expectations were 100 dollars for the evening! I made 65! I think with some practice I can do a hundred a day. So I would say it was a learning experience. I will say I was there every time on time and didn’t bite off too much! Thanks, it was an experience!!
From their customer service to their app to how much Door Dash themselves pay their drivers.
Every customer service representative tells you something different about a “policy” and rarely fix your issue.
Today was the second time the app crashed on me and then they penalize you in your ratings for unassigning the order. That is absolutely UNACCEPTABLE! They expect me to wait at that restaurant for god knows how long until the customer service answers your call (if at all) cause everyone is calling them? Again UNACCEPTABLE! I am working for you to MAKE MONEY NOT WASTE MY TIME!! Door Dash really need to get their business ethics together.
When I first started dashing I loved it! Loved the layout and just how easy things were. Then, after delivering food all day I tried to cash out all the money I had earned. And it was a complete hassle! You have to be dashing for at least two weeks to be eligible for fast pay or something like that then when you get a dasher direct card you still cannot cash out instantly. “Payouts” are daily @12 am. Once 12 am hit I looked to see if the money was there and it still wasn’t. I guess it’ll take a couple days which is very inconvenient. If you could have access to your funds instantly like the other delivery apps this app would be 10/10.
I don’t think it’s right that dasher allows customers to put no tips when we’re providing a service for them. They need to change it to where you have to tip at least 10 or 15% of a tip and not allow them to tip zero. They also need to change it to where if you go really far out of your area they need to give you more money because you pull me out of my delivery zone so I can’t get any more deliveries until I go back to my zone but yet make me deliver there instead of someone else who is closer. I love doing this job and the people that tip good are awesome but the people that don’t tip at all really make it hard to do this job.