Category Ranking History

DoorDash - Food Delivery Category Rankings

Review Breakdown

DoorDash - Food Delivery Review Breakdowns

Ad Intelligence on 7 Networks

Ad network creative preview
Network ad network icon Vungle
Media Type Video
First Seen 95 days ago
Last Seen 2 days ago
Creative Count 264

ASO Keywords

Keyword Rank
door 1
order food 2
food app 3
food 4
door dash 5

Downloads

Aug, 2021
Worldwide
3M

Revenue

Aug, 2021
Worldwide
$0

Screenshots

Description

Delivery anywhere you are. DoorDash offers the greatest selection of your favorite local and national restaurants, convenience stores, and grocery stores -- more than 310,000 menus across 4,000+ cities in the U.S.,Canada and Australia. Spend more time doing the things you love — we'll take care of the rest. First month, $0 delivery fees. Restrictions apply: https://drd.sh/tF5uns/ SIGN UP FOR DASHPASS Get unlimited $0 delivery fees on the best of your neighborhood from restaurants, grocery stores, convenience stores, pet stores, and more. Plus, DashPass members get access to exclusive items and offers, 10% off eligible orders thanks to reduced service fees, and 5% back on eligible Pickup orders. Your first 30 days on DashPass are free, then $9.99/month. Cancel anytime. RESTAURANTS AND MORE, JUST A FEW TAPS AWAY Discover local, on-demand delivery or pickup from restaurants, nearby grocery and convenience stores, and more. Get what you need faster with quick and easy ordering. NO-CONTACT DELIVERY Deliveries are now left at your door by default and you have the choice to select “Hand it to me” if you prefer. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it’s ready for pickup. SCHEDULE DELIVERIES Advance ordering allows you to get your food when it's most convenient for you. REAL-TIME TRACKING See when your order will arrive. From food quality to prep-times to traffic to weather, we've factored in all the elements that come between you and your food. NO MINIMUMS Order as little or as much as you want. PAYMENT Conveniently pay via Apple Pay or credit card. ABOUT DOORDASH DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started this by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility -- easy evenings, happier days, bigger savings accounts, wider nets and stronger communities. Growing every day and currently serving over 4,000 cities across the United States, Puerto Rico, Canada, and Australia. National partners include: Chick-fil-A, Burger King, Wendy’s, Chipotle, The Cheesecake Factory, Outback Steakhouse, Panera, Chili's, Subway, Dunkin’ Donuts, Jamba Juice, Panda Express, Moe's Southwest Grill, P.F. Chang’s, Denny’s, Buffalo Wild Wings, Papa John's, California Pizza Kitchen, Papa Murphy’s, Jack in the Box, Five Guys, Boston Market, Red Robin, TGI Friday’s, Red Lobster, Qdoba Mexican Eats, El Pollo Loco, Noodles & Company, Buca di Beppo, White Castle, SmashBurger, Schlotzsky’s, and many more. Notice at Collection (California Residents): https://help.doordash.com/consumers/s/privacy-policy-us#section-11 Visit doordash.com to learn more.

0 Installed SDK

Reviews

Do not use this app
Idnaisociehsgagaoapajba on 2021-09-20
Used to have a dash pass and even when I call customer support I have “vip service” it’s all a total joke. They lie to you about their system in the calls. The delivery…doesn’t happen…and for Christ sake they don’t do anything to tell your food is never coming until you call them. They also tell you your order is “on the way” verbally on a phone call when the store is going to close in less than a minute and the app says “Your food is being prepared.” If there’s anything that should be “cancelled in 2021,” and I am an advocate against the nature of cancelling, I believe it is DoorDash for advertising itself as a reliable food delivery service when in reality over numerous refunds and reimbursements of DoorDash credits it is clear how little they care about your money when it is in your hands. This is all being wrote from intense passion of the night when after almost two hours I finally got a DoorDasher for my order and the dasher pulled to the side of the road after driving the opposite direction of the store without responding to text messages (asking to see if they can try to make my food fresh) for over half an hour as the store went from being open to past open hours.
Save you money; get the food yourself
Wiseguym on 2021-09-20
This service is monetizing so hard that you can feel your wallet bleed. First, they up-charge your food. Think food is already expensive now? Well just tack on DoorDash’s 50% hidden increase to costs, and that’s before you get to the additional fees. First, there’s the baseline service fee, then there’s the delivery fee. Then, you need to tip the driver. The kicker to the driver delivery tip is that it’s based on distance, and sometimes DoorDash pops you to a further restaurant without telling you, and they’re not clear about where exactly you’re ordering from. Don’t worry, you can avoid the outrageous delivery fee if you subscribe to the dash pass, and SOME of the service fee (but not all, of course). You’re still overpaying for food, though. This company gets you coming and going. You’re better off just saving $20 and getting the food yourself.
Quality Control Decreased
AnxiousWonder on 2021-09-20
I’ve spent A LOT of money with Door Dash over the years and recently it seems like either restaurants don’t care to fill the full order or the drivers aren’t being careful with their pick ups and drop offs. I’ve had 4 straight orders that were missing something or something is wrong and after a few orders DD stops offering credit for the mishaps. I understand they have people who abuse the system but I think it’s time for me to rely on another delivery service. I’d rather launch a ticket for them to confirm that either the restaurant or driver dropped the ball for my credit than receiving an honor system credit that cuts me off after so many issues because now I’ve paid for something that I didn’t receive. Maybe they’ll fix their quality control issues in the future.
Good at first. Pricey and deceiving overtime.
Dray690 on 2021-09-20
I’m the beginning I love the app due to the lower cost from their competitors grub hub and Uber eats, However, I’m done with any delivery apps these days. I save money and receive my food faster when I pick it up. My thoughts: Pros: 1. You don’t have to leave your home 2.delivery dropped was always received. 3. Drivers are more responsive and overall better than other apps. Cons: 1.Pricey due to tax, fee’s, and tips. 2.ETA is not true. It can be adjusted after you order and you cant get your money back once the order has been confirmed. 3.They don’t have enough drivers therefore it takes longer to receive your order. Your driver may deliver orders prior yours which delays time or they are driving far from where you live to pickup and deliver your order.
Not worth it anymore
Imalovinthisstuff on 2021-09-20
Used to love DoorDash. I’ve been missing items in my orders recently, which has been frustrating but usually they take care of it by giving a partial refund. Well, my son didn’t get his kids meal in the last order, so I went to the little help button and said they forgot the kids meal. It said because I had too many refund requests or something, they wouldn’t refund me for the missing kids meal. I’m an honest person, but I’m sure other people abuse the system to try to get free meals or whatever. The only other times we’re like missing drinks or sides, never a whole meal or anything. It’s frustrating. So I deleted my dash pass account. If they’re gonna charge me for food I don’t get, I’m not going to give them my money. Would not recommend DoorDash at all.
Poor driving skills
k buhr on 2021-09-20
DoorDash clearly doesn't expect a lot from their drivers. Drivers park like jerks -block driveways, park across sidewalks, etc. they think just because they are dropping off for a short amount of time they can just disregard fire lanes, block access to people's vehicles, block sidewalks where people are trying to walk, forcing pedestrians and children into the street. Get your stuff together DoorDash. Your drivers need to respect others, and follow the laws of the road, and be respectable under your employment. I mean, they do have good driving records when employed by you, right?
Making up for incorrect orders is inadequate
ElaineSays on 2021-09-20
I have had so many mistakes with orders and every time they refund me for the item that was missing or whatever, but that doesn’t solve the actual problem which is that the food you were waiting on for usually about an hour is not there. They don’t give you anything to address the inconvenience and you are left either having to make another order that will take another hour to arrive and will cost you the additional cost of a delivery fee and tip or find another way to address it yourself, which defeats the whole purpose of ordering delivery in the first place.
You basically pay double.
House IOS Androidivided on 2021-09-20
Most restaurants have their own apps. So do yourself a favor and price the same order and I guarantee you are paying double from Door Dash than if you just go get it yourself. I cannot wait for restaurants to just utilize this same tech themselves and allow us to order direct from them. Avoid the mark up on the items ordered in addition to the fees and tip. These drivers wonder why they cannot get tips, cause the company they are driving for is taking all the money from the customer. Also, the app often breaks and doesn’t process orders.
No refund for undelivered order (Again)
flameStand on 2021-09-20
I placed a $50 order and got notified that it was delivered. Never got a knock or doorbell ring at my door so I went to check and my order was nowhere on my porch. I did the self help to get a refund and was told I can’t get compensated! That’s the second time it’s happened to me. This is straight theft from door dash! Even the customer service rep said I can’t get refunded because I had previously gotten a credit before. How is their lack of service my fault? Never using this service again. Horrible service.
Inconvenience
Door dash is horrible on 2021-09-20
This app is horrible…they over charge and the service do not match the price…i placed a order at 7:40pm and the restaurant closes at 9:30pm and their service was so late that the restaurant closed and i didn’t get my meal…and it will take 5-7 days for a refund…you take the funds immediately and over charge but i don’t get the right service or my money back immediately…terrible…this app and service should meet be canceled and off the market.

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