Category Ranking History

DoorDash - Food Delivery Category Rankings

Review Breakdown

DoorDash - Food Delivery Review Breakdowns

Ad Intelligence on 6 Networks

Ad network creative preview
Network Facebook
Media Type Video
First Seen 26 days ago
Last Seen 1 days ago
Creative Count 214

ASO Keywords

Keyword Rank
food delivery 1
door 2
food app 3
food 4
door dash 5

Downloads

Apr, 2022
Worldwide
3M

Revenue

Apr, 2022
Worldwide
$0

Screenshots

Description

Delivery anywhere you are. DoorDash offers the greatest selection of your favorite local and national restaurants, convenience stores, and grocery stores -- more than 310,000 menus across 4,000+ cities in the U.S.,Canada and Australia. Spend more time doing the things you love — we'll take care of the rest. First month, $0 delivery fees. Restrictions apply: https://drd.sh/tF5uns/ SIGN UP FOR DASHPASS Get unlimited $0 delivery fees on the best of your neighborhood from restaurants, grocery stores, convenience stores, pet stores, and more. Plus, DashPass members get access to exclusive items and offers, 10% off eligible orders thanks to reduced service fees, and 5% back on eligible Pickup orders. Your first 30 days on DashPass are free, then $9.99/month. Cancel anytime. RESTAURANTS AND MORE, JUST A FEW TAPS AWAY Discover local, on-demand delivery or pickup from restaurants, nearby grocery and convenience stores, and more. Get what you need faster with quick and easy ordering. NO-CONTACT DELIVERY Deliveries are now left at your door by default and you have the choice to select “Hand it to me” if you prefer. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it’s ready for pickup. SCHEDULE DELIVERIES Advance ordering allows you to get your food when it's most convenient for you. REAL-TIME TRACKING See when your order will arrive. From food quality to prep-times to traffic to weather, we've factored in all the elements that come between you and your food. NO MINIMUMS Order as little or as much as you want. PAYMENT Conveniently pay via Apple Pay or credit card. ABOUT DOORDASH DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started this by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility -- easy evenings, happier days, bigger savings accounts, wider nets and stronger communities. Growing every day and currently serving over 4,000 cities across the United States, Puerto Rico, Canada, and Australia. National partners include: Chick-fil-A, Burger King, Wendy’s, Chipotle, The Cheesecake Factory, Outback Steakhouse, Panera, Chili's, Subway, Dunkin’ Donuts, Jamba Juice, Panda Express, Moe's Southwest Grill, P.F. Chang’s, Denny’s, Buffalo Wild Wings, Papa John's, California Pizza Kitchen, Papa Murphy’s, Jack in the Box, Five Guys, Boston Market, Red Robin, TGI Friday’s, Red Lobster, Qdoba Mexican Eats, El Pollo Loco, Noodles & Company, Buca di Beppo, White Castle, SmashBurger, Schlotzsky’s, and many more. Notice at Collection (California Residents): https://help.doordash.com/consumers/s/privacy-policy-us#section-11 Visit doordash.com to learn more.

0 Installed SDK

Reviews

App has declined in form and function in less than a year…
Abcjdjdndjdjdjd on 2022-05-16
About a year ago the Doordash app was really nice. I’ve slowly watched each app update add more advertising, push notifications, and even the ability to review drivers away from the app. The changes from the app from a year or so ago include: -On screen advertising for Dash Pass (Even though I’m already subscribed they constantly beg for me to subscribe to the yearly membership. It is even a static place on the delivery app and I can only use about 20% of my screen to actually monitor orders on there way to me. -Multiple push notifications asking me to review not only the driver (which I’m happy to do without a push notification), but the store as well. Sometimes the app only allows me to give a star rating to a driver, when I would also like to leave a few sentences on how well they did. Also, the ability to manually select an order and rate the driver is gone. The only way to rate a driver is through these ridiculous push notifications which sometimes don’t even give me the option to rate the driver. DoorDash is really doing a disservice to the drivers who make this business possible. -The constant badgering to get me to rate stores and write reviews is stressed far beyond the request to rate drivers. It’s just really sad to see an app that started out great turn into an annoying shell of what is was in less than a year. I’m going to be canceling my dash pass subscription and using a different service. It’s just too much.
Horrible company
victoria153061 on 2022-05-16
I placed an order at Krystal at 8:23. I noticed that my order was taking longer than it should have and contacted support before it was delivered to check when I would receive my order because no dasher had been assigned. I explained to the agent that the order was taking too long and that I don’t stay too far from the restaurant and that I don’t want to receive my order cold. She reassured me that she would call the restaurant to check, at first she couldn’t get in contact with the restaurant and then when she was finally able to. The agent told me that restaurant was avoiding the questions being asked but reassured me that my order had been picked and to call if there was any problems. Because I was concerned about the temperature of my food since it had at least been an hour, I asked the dasher if he check to make sure the food was hot and he said okay. 9:22 comes and I receive my order and it was freezing cold. So not only did the dasher not check or not care but then when I contacted support like I was told. I was told they couldn’t do anything giving my refund history( which I wouldn’t have if I received quality orders that wasn’t cold or missing items). I explained to the agent that I had contacted not only support but the dasher beforehand to avoid this. He still responded with he couldn’t do anything. So had my food been warm in the first place I wouldn’t have needed a refund.
Not worth the trouble
Robert C. Kay on 2022-05-16
I could write an entire novel about all my personal bad experiences in the time I’ve had it. To keep it short, the App is constantly crashing, website constantly logs me out. Annoying especially when I’m in the middle of an order. Even after placing an order it completely goes blank on me and I can’t track my order even after closing and reopening/re-logging in. The only proof I ever have of it is from seeing the money taken out of my bank account. Then sometime later, a dasher arrives with my food. Also, it would be nice if I could actually receive the drinks I order with my food. I can count on one hand how many times I actually received every item I paid for over the course of a year. Yesterday was the last straw and I deactivated my account and deleted the app. I’ll be moving on to another service that won’t give me half as much trouble as this one.
Order Cancellation Scam
maxprater16 on 2022-05-16
I ordered $42.50 worth of food, taxes and tip. I accidentally sent it to the wrong house, so within seconds I cancelled it. It gave me two options, one was to get the $42.50 back in my account in 3-5 days or I can get $42.50 store credit instantly. Obviously I chose store credit so I could order the food again with no issue. Door dash only gave me $7.60 back. I waited and nothing changed. I had to call Door Dash and sit on hold for 10 minutes to talk to a support agent. I told the support agent about my issue and she immediately gave me the full refund of $42.50, but if I wouldn’t have called then they wouldn’t have given me the full refund. Don’t use DoorDash. They are clearly little rats with money and will try to take as much as possible. I’m finishing this order and then deleting the app. -10/10 👎
Terrible-no stars would be better!
Swettrts on 2022-05-16
5 out of 10 times I don’t get my order. I always tip $5.00 or better no matter how close or far the pickup is. I’m friendly and understanding but when you clearly have a driver who has decided not to deliver someone’s food they paid for not on one occasion but multiple and then the best thing you can do for them is cancel the order issue them a credit that takes 5-7 business days if you want it back on the original method of payment OR they’ll credit you let account for you to use on your next order that could potentially never get to you!!! Not right. I see why Uber has a bigger audience!!! RIDICULOUS!
Incorrect food
newton05 on 2022-05-16
This place is the worst to get your food from, yeah it’s a fast service but it’s not reliable. The foods always wrong or missing, they refuse to give refunds for it, I got a fire tv stick and the box was damaged and it didn’t work. Wouldn’t refund it. I had to go to the store and return it my self (they wouldn’t because the dasher damaged the box) when I went outside because the dasher was here a dasher named John threw my food on the porch from the bottom of the stairs. So disrespectful, my foods almost always wrong and they never want to give me a refund for it. I would give 0 stars
Needs better customer support
lampterp on 2022-05-16
First the restaurant messes up my order with most items missing. Then I use the help functionality to report missing items. It then asks me to specify which specific items or ingredients in detail. Then it pushes me to chat anyway, no automatic resolution. And then chat is basically virtual chat that asks me again what my issue is and if I would like to chat with a live agent. Then it’s stuck at connecting to agent for 5 minutes. Go back to previous screen and it says issue is already resolved. Nothing. Swindled me 20 bucks. Will cancel DashPass.
Terrible now
jaysbrauh on 2022-05-16
I hope someone comes out with an app that cares about servicing customers. I just wanted the food I ordered, I didn’t receive it after 2 hours of waiting. I asked for a refund, was not given it. Asked to speak with a human 30 mins was offered a 5$ refund lol. The order was a lot more than that. I feel bad that DoorDash has an opportunity to change humanity instead they just care about making some money, kinda sad. Good luck I’m deleting this app. There will be another app out there that will care.
Doordash is the worst!
golrx on 2022-05-16
They give you wrong information when You want to place an order ! ( it takes 30-40 mins delivery) after you placed an order it would be around 50-60 , then after 30 min they send you an update about your delivery may take more minutes like 30 min more! Its not like free service ! You charge us several time the food are about 3 $ more than in the original menu and then delivery fee and service fee and tip! So please do your job on time or don’t give the wrong information at first!
Go with Grubhub
Gusto32322 on 2022-05-16
Door dash is always $10 to $20 more expensive than Grubhub in Philly at least. They add 5 different service fees. Even if you get the premium thing with free delivery they find a way to jack your order up another $10 to $15. Their gps is trash too. The driver can never find my building because their gps sends them to the wrong street. It’s always a clown show with me trying to give the driver directions to find my place.

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