Category Ranking History

DoorDash - Food Delivery Category Rankings

Review Breakdown

DoorDash - Food Delivery Review Breakdowns

Ad Intelligence on 5 Networks

Ad network creative preview
Network Facebook
Media Type Video
First Seen 35 days ago
Last Seen 3 days ago
Creative Count 326

ASO Keywords

Keyword Rank
food delivery 1
door 2
order food 3
food 4
door dash 5

Downloads

Dec, 2021
Worldwide
2M

Revenue

Dec, 2021
Worldwide
$0

Screenshots

Description

Delivery anywhere you are. DoorDash offers the greatest selection of your favorite local and national restaurants, convenience stores, and grocery stores -- more than 310,000 menus across 4,000+ cities in the U.S.,Canada and Australia. Spend more time doing the things you love — we'll take care of the rest. First month, $0 delivery fees. Restrictions apply: https://drd.sh/tF5uns/ SIGN UP FOR DASHPASS Get unlimited $0 delivery fees on the best of your neighborhood from restaurants, grocery stores, convenience stores, pet stores, and more. Plus, DashPass members get access to exclusive items and offers, 10% off eligible orders thanks to reduced service fees, and 5% back on eligible Pickup orders. Your first 30 days on DashPass are free, then $9.99/month. Cancel anytime. RESTAURANTS AND MORE, JUST A FEW TAPS AWAY Discover local, on-demand delivery or pickup from restaurants, nearby grocery and convenience stores, and more. Get what you need faster with quick and easy ordering. NO-CONTACT DELIVERY Deliveries are now left at your door by default and you have the choice to select “Hand it to me” if you prefer. If a no-contact delivery is requested, the Dasher will know you want them to leave your food in a safe place and alert you when it’s ready for pickup. SCHEDULE DELIVERIES Advance ordering allows you to get your food when it's most convenient for you. REAL-TIME TRACKING See when your order will arrive. From food quality to prep-times to traffic to weather, we've factored in all the elements that come between you and your food. NO MINIMUMS Order as little or as much as you want. PAYMENT Conveniently pay via Apple Pay or credit card. ABOUT DOORDASH DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started this by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility -- easy evenings, happier days, bigger savings accounts, wider nets and stronger communities. Growing every day and currently serving over 4,000 cities across the United States, Puerto Rico, Canada, and Australia. National partners include: Chick-fil-A, Burger King, Wendy’s, Chipotle, The Cheesecake Factory, Outback Steakhouse, Panera, Chili's, Subway, Dunkin’ Donuts, Jamba Juice, Panda Express, Moe's Southwest Grill, P.F. Chang’s, Denny’s, Buffalo Wild Wings, Papa John's, California Pizza Kitchen, Papa Murphy’s, Jack in the Box, Five Guys, Boston Market, Red Robin, TGI Friday’s, Red Lobster, Qdoba Mexican Eats, El Pollo Loco, Noodles & Company, Buca di Beppo, White Castle, SmashBurger, Schlotzsky’s, and many more. Notice at Collection (California Residents): https://help.doordash.com/consumers/s/privacy-policy-us#section-11 Visit doordash.com to learn more.

0 Installed SDK

Reviews

Good if you’re sick, can’t drive, have COVID etc
postmstes on 2022-01-27
So Postmates used to be a chillin app. Limited fees etc. but now the fees are outrageous. Service fees, CA benefits, and delivery fees. That’s ridiculous. It will cost about the same in fees to get whatever you’re ordering then automatically put a tip as if the job/order has been done. Tip is a non required service that is done when someone does a good job/is swift/is nice etc. Doordash shouldn’t be putting a fee on customers for paying benefits to their employees. Customers should definitely pay a delivery fee and it should be set like $5 max. There’s so many people using this app that it’s crazy. Then they try to get you to pay like $10 per month to not get a delivery fee but the service fees are then still high so it’s like you’re still paying the fee and they still don’t pay their drivers well enough to not try to trick customers into tipping. I’ve had multiple items missing, missing orders, sketchy/wrong drivers. It’s all just to make money. Then they try to only give credits like that makes up for the issue. But yea. If you need it okay it’s there but overall not the move. If you’re able bodied and it’s a 20 min walk and you’re not in a sketch area, make that walk.
First experience
fidelity rae on 2022-01-27
Today was my first day using the app I had placed my order which said would it arrive in about 30 to 35 minutes got a notification that the food has been delivered which was not right I had asked it to be handed it to me I had gotten no notifications to the app that the driver was trying to reach me contacted customer service to figure out what was going on and was told that they would refund me the money and try to keep the drivers tip I was very furious after waiting over an hour for my food this needs to be addressed and fixed to have the notifications to have some type of sound and let you know that you have a message it’s unprofessional that after five minutes if you don’t hear back through messaging from the app the client needs to take initiative to call the customer and speak with him regarding it this is the first and last time I will ever use this app waste of money I refuse to spend money using the app fix the issue
Rather pick my own dasher in the future app
Edward Say Eh on 2022-01-27
If they have an option to Pick a dasher things will Be so much better I use DoorDash everyday when I’m lazy to drive my own car or get out of my house I rather pick my own dasher because I use to have problems with some of the dasher girl she couldn’t find my apartment number didn’t try to look for me or didn’t go to the office I was staying waiting for her bad experience at that time cuz I don’t have phone service and I’m sure she did something to my food while trying to find me but i was waiting for her while she was driving and park at other location after 2 hour she came to the apartment office and I saw her and ask if she the dasher from DoorDash she give me food and the food got cut Im sure she do something to the food but it was a long time ago I use to live in apartment but I don’t have any bad experiences after I come back and live in house every delivery find the house.
DO NOT USE
EatGoodHood on 2022-01-27
I’ve been using DoorDash for years and in the past year or so I’ve received some of the worst service I’ve ever experienced with the DoorDash app itself not the drivers or the restaurant but the company DoorDash is just horrible. I’ve had over at this point $200 taken from cancels orders to orders that’s claim to have been made changed my account but never was delivered because no call/order was made in the first place. Recently I tried to get chipotle and it cost $27 DoorDash canceled the order and I tried again to see if it was the app or if I pressed a wrong button. I didn’t receive 1 refund until I contacted DoorDash about the order even then I haven’t gotten a refund for my second $27 order I advise to not use this app or if you do just be cautious and check your bank account.
Never again. Dasher stole my food and tip.
brownjes002 on 2022-01-27
Yesterday I ordered from door Dash, I think this is only my second time doing this, I had to re-download the app. Anyways I waited over an hour and it kept saying that the driver was waiting at Panera. So finally my order ended up being canceled. So then I went and ordered my food for pick up from Panera through Google. I went to go pick that up and it turns out that the Dasher had actually canceled my order but picked up my door Dash order and the second order that I placed at Panera through Google. I tipped the person $10 and decided I would never use door dash again. I ended up getting a refund for my first purchase through door dash but it was a credit to door Dash instead of the money going back on my card. Never again
HORRIBLE SERVICE
jojotodd22 on 2022-01-27
Had to cancel an order due to a restaurant’s mistake and my dasher kindly notified me. However because the driver notified me instead of the restaurant that told my driver that their system was down, I couldn’t get a refund. I got the bank statement and notified them immediately asking for a refund. It had been less than a week and I hit cancel I honestly didn’t think the charge would ever go through especially since it was due to an error on their end. I was told that they couldn’t do anything since it had been over 3 days but it showed up as a charge less than 3 days before I notified them. Moral of the story door dash stole 60$ from me and all they could say was “sorry for the inconvenience”.
Premium service NOT Premium
IMDH96 on 2022-01-27
Other than discounts in some of restaurants’ delivery fees, Dash Pass is not worth it. I have complaint multiple times about Dashers doing multiple orders. I would be okay if I’m not using the DashPass but even though I’m using the DashPass I often times have to wait much much longer because the Dasher is waiting/picking up/delivering someone else’s order. I did not sign up for DashPass to wait at least 30minutes longer for the Dasher to deliver someone else’s orders without my consent. The result? My food arrives cold, soggy, and disgusting to eat. There should be an option that asks whether I’m fine with Dashers doing multiple orders and waiting longer time to get my order.
Worst Food Delivery App
Lauren Ashley D on 2022-01-27
I tried using doordash since it has a deal with my credit card. I’ve ordered around 7 times so far and ever experience has been worse than the last. The drivers show up at the delivery location and never text or call indicating they are there. I get angry phone calls yelling at me saying they’ve been waiting for 10 minutes, but how am I supposed to know they are there when they don’t even inform me ? The map is constantly glitching so that doesn’t help. Finally today the door dasher left my food outside without calling or texting me. My food was stolen after waiting an hour. I’m hungry :( won’t be using it anymore, back to seamless!
Too pricey for cold soggy food
Mousy83 on 2022-01-27
I wasnt aware that dashers could take multiple orders at a time. My order originally stated that it would be delivered in 25 minutes but it ended up taking over an hour. The dasher texted saying sorry that she had multiple deliveries and was delayed but the food was still toasty. Ummmm far from it!! It was lukewarm at best and completely soggy. I get that this app is about convenience so you are paying for that but why am I gonna pay pricey fees and then I always tip well just to receive crap food!! I might as well drive the 5 minutes to McDonalds instead and actually get better food. App deleted!!
Do not try dash pass they steal and give you no option to cancel!
Htcdude84 on 2022-01-27
So I tried dash pass for the free trial. Well I decided to cancel but guess what there is no option when you go to manage dash pass. None whatsoever! I’ve looked at every detail of the app and there is no way to cancel. And the best part about it is you can’t get help via chat or email or anything. The only thing you can do is leave feedback! But since they won’t give me the opportunity to cancel my dash pass I’ll just let them continue charging me and eventually I’ll take legal action! I’ve even deleted and reinstalled the app. There is definitely in option to cancel!

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