So explain to me again why I need to tap the verify button after entering the code?
Prior to the last update you finally had it working right: the screen comes up with focus on the first number and all I had to do is enter the 4 digit code and I’m done. Now I have to press “verify” to move forward. It might not seem like a big deal to you, but as someone who’s forced to enter a code more than 10 times a day, this is annoying and unnecessary.
I, as a career UX professional, understand that tapping “validate” gives people a chance to correct a typo before submitting, however… as a daily user… I can tell you that I’ve gotten that code wrong maybe two times out of two hundred. In those two rare instances, I just resent the code and it was done.
Long story short, forcing me to tap the button 100% of the time to prevent a 1% chance of having to resend and re-enter the code is backwards. Please remove this requirement and go back to auto-submit after the last digit of the code is entered.
Thank you!
PS. I’m looking forward to being able to use the numeric keypad on my Apple watch to enter the code, instead of having to scribble each one out with my finger.
A five star rating awaits.
I thought it would end up being another cumbersome addition to accessing our work network but, it is actually very seamless once it is set up. I actually like it way better than many I have to use because it not a situation where I have to receive a text and then type it in on the computer. Simply login the way you normally do and your Duo app will just ask if you want to give permission and it literally gives you two boxes like in those letters kids would write to someone they like asking if they wanted to go steady and at the bottom would be two boxes and they would say check yes or no! It pops up automatically so no need to open the app first. It is actually that easy, way more easy than working up the courage to write a love letter asking someone to be you boyfriend or girlfriend much less giving it too them and going’s crazy waiting for it to be returned with the right box checked!
Add “remember me” option in approval prompt on my authentication device. This option usually doesn’t work; Safari and Chrome both now have cookies and cross-tracking disabled by default and can’t be changed. On mini login windows, it also asks me for approval even though it’s on the same device I’ve told Duo to remember. Now, it’s causing issues with Canvas. When I open announcement notifications, it’s making me login to Duo on a pop up login screen even though the app itself is already authenticated.
Ever since I was introduced to this app by a friend of mine I’ve never had any complications with it at all! It’s the best two
factor app I’ve came across. I temporarily disabled my instagram account for months almost a year… Deleted the instagram app & because of duo I’ve haven’t been able to worry about losing any information I LOVE IT SO MUCH
You cannot access anything easily, too many steps every single time. Fun fact: their support number tells you to hang up if you’re a student/worker :) they will not even listen to these complaints! This works great if you need to be so secure that even you can’t access your own data. Great if you don’t want to be able to use your phone!
Yes they are only 1 star and have been that way, but right now it’s 4.7 star, I don’t know how. The review right now are FAKE. Just like this stupid apps. GARBAGE! This is a garbage app that the school system makes you use. THE ONLY REASON this developer is in business is because of stupid school.
Duo was just OK, a necessary evil, It’s extra steps but that’s needed for secure login. The latest upgrade to their app was not great and only added even more steps to secure login. They don’t add any security they just add extra steps.
For users without a smartphone we get around it using bluestacks. Unlike other authenticators this one won’t work with bluestacks. So it excludes anyone who doesn’t have or want a smartphone from accessing their accounts. Big problem.
I have to have my phone have the newest update to login to my school website? Are you kidding me? I don’t have enough storage to do that every time. Colleges please stop using apps like these 🥲
Doesn’t keep you signed into your accounts, constant hassle which borderlines harassment, and they keep deleting bad reviews instead of fixing the problems.