I was banned for no reason
“ Your account was suspended because it exhibits a risk to eBay and to its community. As eBay is an Internet-based business, and its members are our customers, we must carefully weigh the risks involved in allowing users on our site. From time to time, we find accounts that present a level of risk that is unacceptable and are, therefore, suspended.”
I literally posted 5 pokemon cards I was trying to sell from my childhood then five days later received a ban. The contact us didn’t have an email or phone number, it had a virtual agent which claimed the issue was likely a payment issue, but couldn’t put me in contact with a live agent. I finally gave up went on my computer to view the desktop version after 30 minutes finally found a phone number which I called and it said something like“this phone number is an error” before hanging up. I finally found a form for an email and filled it out, clicked the button to receive a copy of email (which I never did), but I finally got a response back with that message.
Long story short, don’t waste your time with eBay. I’m lucky and my issue doesn’t involve me losing any money (just several hours of my time in an attempt to make a few extra bucks), but you could encounter an issue with actual money on the line and literally the worst customer service of all time.
In the current market the only place to buy a video card reliably is on eBay. I created a new account to buy a video card for my new build. I found a card I wanted and at a price I could swallow with out too much heart burn. I placed a bid in the card and the seller blocked my account because it was a brand new account and he feared bots or trolls understandably. I reach out to the seller and assured him I’m just wanting to compete my computer build the only way I know how, buying a video card on eBay. I reversed the block and said he understood. In between him unblocking me I found another card around the same price and ending ~12 hours earlier. I placed a bid and was quickly out bid by a large margin. I went back to the original card and placed a bid. Very shortly after that I get an email from eBay stating my account has been permanently suspended because is suspicious activity. A quick chat relayed nothing more than yup you have a lifetime ban. No reason behind it other than I had suspicious activity. I guess creating an account and trying to buy / win an auction for a video card on the only market place that keeps them in stock is suspicious. Poor business practices if you ask me.
No longer do sellers have protection with paypal ebay will not allow you to sell on their website and get paid by paypal. I hope you momey grubbing disgusting fat cats learn not to f with peoples income stream. You are low down no good cheats that seek to pull income from any source to fuel your income. Ebay is now using a company based in the Netherlands to funnel your money through. And guess what you may have some go missing and it supposedly takes weeks to get to your bank account and it’s probably not as much as you think it’s going to be. Who knows what that company is doing with your money while it’s in their hands. Ebay removed the middleman put their own less trustworthy middle man in that not only provides a worse shady service WITH LESS SELLER PROTECTION! They all wrap this up into a package you cannot opt out of and you must give them your personal bank information in a world where even tech companies are having their data stolen. YOUR BANK ACCOUNT INFORMATION WILL BE STOLEN! They will sell your information and you will not get all of your money!
Why eBay’s developers think users want CONSTANT changes, I will never understand. Guess they subscribe to the ‘change for the sake of change’ philosophy. It’d be ok if every change wasn’t terrible and for the worse. Take the new ‘auto list from photo’ feature. No one asked for that. They added it anyway. They claim it’s 50% faster to list an item now. BULL. It takes twice as long as it used to. The app has followed the same trajectory as eBay itself. Started great, but is now completely awful. The devs have the time to change (and break) features that aren’t broken, yet there are bugs that have been left untouched in this app as far back as 2017. This app is a microcosm of everything wrong with eBay—implementing features no one wants or asked for that are typically for the worse, it is missing key features & functionality, users & feedback are completely ignored, etc. Not sure if devs are inept or just doing as their told, but good lord, this app is a shipwreck.
Requiring bank account information is the final straw for my selling on eBay. Given the general lack of security online the thought of distributing my bank account information seems unconscionable. I would caution anyone against this. I’ve used PayPal as an intermediary unlinked from my bank account for 13 years. In that same time I’ve had my data breached on at least 6 separate occasions, from Target to Sony and everything between. B/c I limit my online exposure to a single CC number it has required one call to clear up any issues. This new policy opens a whole new Avenue to lose my personal data and at this point I’m out. There are better ways to sell things in this world that don’t hit me with a 10% tithe and expose me to far fewer possible security exposures.
Don’t trust this company as a seller; eBay committed an ILLEGAL action against me and lied to cover their mistake.
A buyer purchased a contractually non-refundable item from me. They then requested a refund, appealing through eBay. I called eBay support to ask about the situation, and the representative assured me without doubt that I was entitled to the money and that I had done nothing wrong. However, eBay mistakenly ruled the case in the buyer’s favor, breaking their own policies and illegally refunding the buyer from my pocket. Upon follow-up contact to eBay through the Better Business Bureau, all representatives lied about the situation to cover their mistake and ignored all cited evidence I provided from their website’s official policies. Very unscrupulous.
Deleted the app and ended a 20+ year relationship with eBay. The straw that broke the camel’s back was their attempt to charge a “early auction-end fee” of $37.65 for a phone I listed and had to remove because as I was packing it, the phone stopped and broke. This resulted in no sale, no profit and an additional $37.65 charge from eBay. You do the math.
It seems eBay is really struggling lately with the like of competitors like OfferUp, Amazon and Craigslist so they are implementing these a-hole tactics to punish their sellers since they got our bank accounts on file to do whatever they want with. I would highly recommend exploring other options to list your items as eBay clearly does not value its sellers (or buyers for that matter).
The seller sent an item to my zipcode but not my address to provide Ebay with a fraudulent tracking number. (this releases funds to the sellers account when the item appears delivered)
I have not been given the ability to provide proof from UPS that said that the package was addressed to a different address than my own. eBay dismissed this case in 2 minutes (!) and after waiting 3 days to "step in".... It is insulting!
I will NOT be making anymore purchases from Ebay period. This is a huge flaw and can be pulled off by anyone. But 100% preventable if Ebays CS department was at all competent and not automated by bots or terrible useless employees! DOWN WITH EBAY
I LOVE eBay and normally don’t leave bad reviews, but this glitch has existed for weeks now and still hasn’t been fixed. When browsing in the book category, “fiction” and “nonfiction” no longer appear, which essentially disables users from browsing through books. This is especially problematic for book traders/collectors such as myself that depend on eBay. The antiquarian and collectible book section is still accessible, but many collectible books today are not antique and are often listed under regular fiction, which can’t be accessed unless I specifically search for a title of author name in the entire books category. Please please please fix this glitch ASAP!
Absolute failure is what eBay has become. I can not express the dismay and utter disappointment felt with what used to be a fun / positive experience. The “seller” no longer has any stance or recourse regarding anything they are selling. Deadbeat bidders can easily come along and exploit the process, cancel their bids after the auction is complete or even force returns on used / non-returnable items! Just being a normal joe, I’ve sold minor items from time to time for the last 14 years. Up until now it was a fair and equitable process and return. What eBay has become is inexcusable and pathetic. FAIL!!