I opened it the other day, and my “Our Picked for you” list was full of anime and busty figurines, one of them being a furry, and all being naked and totally inappropriate and embarrassing. I have never nor planned on ever, EVER looking up this stuff in my life, and am honesty surprised it’s even allowed on Etsy. I was finally able to get rid of it by doing a mega search and seek of my actual interests. I’m sure that whoever is making this stuff is only doing so to fulfill an order and most likely not into their own things, but this was just totally grossing me out, considering Skyrim, cats, and Star Wars are my main searches. I don’t know who is responsible for coding Etsy’s algorithm, but they should hit the books again, especially the chapter on ensuring that customers who have never looked up anything remotely sexual on their account will NOT RECEIVE SEXUAL CONTENT ON THEIR “ETSY PICKED FOR YOU” CATEGORY
My order was promised May 5 or 6. Filed a dispute after I tried numerous times to contact customer service. The phone number recording said not a working number, to use internet and a website. Kept getting on chat site. “Chris” was the chat guy and it was not a real person. No matter what question I asked, he gave the exact same answer. I was asked my credit card number and I deemed this a fishing site as I had already paid—a $54 order. Was only trying to find out how to track it and/or if this ETSY site was legit. Never could get customer service, thus, the despite. Today, May 16, I got an email from ETSY, saying, “welcome back and your order will arrive by May 22.” It will be interesting to see IF anything arrives. I deleted the ETSY APP and will not be ordering anything ever again from them. Very poor and unsatisfactory customer service at ETSY.
Etsy has one of the worst anti scam setups out of any of the third person selling applications or websites I’ve used. Not only did I get no assistance of the item I bought and never received, but they claimed it was delivered (which I have house cameras that confirmed nothing ever came). Yet they insist on not helping and when I reached out to the shop I found it was taken DOWN. Will not be using Etsy again unless they fix this and I’ve had to stop multiple friends from purchasing off you guys 😕 very unfortunate you guys did nothing to help as I enjoyed the app highly !
It won’t let me leave reviews, it keeps saying that I’m not connected, but I am, and my wifi is strong! I chatted with their customer support and he suggested to logout, uninstall the app, restart the phone and reinstall the app. I did all that, but the problem persists! I then tried contacting their customer support from my computer on a browser, and their customer support page is not working, I get an “oopsie” page.
I see that this is happening to a lot of people. Hope they can resolve this asap. I’m sure the stores I bought from would like to receive my feedback.
I’m a very big fan of Etsy. Over the years, I’ve bought many different items — sterling silver jewelry, greeting cards, ceramic ware for kitchen/dining, hand-woven kitchen and hand towels, upholstery foam, new and vintage ceramic vases, metal table legs, plants, wood and metal benches, antique boxes, fossils, etc. My tastes and needs are eclectic, which Etsy greatly satisfies. Etsy has solid policies to protect both buyers and sellers. I can pay with PayPal, which adds another layer of protection. I love Etsy.
I needed three customized items and it was just so hard getting the specifications to match the vendors site input. I finally struggled through but really achieved my results through about 3 different conversations. And only by this frustrating activity did the vendor finally deliver exactly what I wanted. So enough said placed a second custom order the same way. Repeated texts. But the items were unique and exactly what I wanted.
I used to love this app, I’ve bought several items off of Etsy. Recently, it will not let you log into the app and keeps bringing up the registration page. Previously, I was signed in and was not able to make purchases. Ended up buying the gifts I needed from another source. Decided it was better to delete the app and buy from other websites/local fairs instead instead of finding an item I loved and not being able to order.
Most of my Christmas presents were from Etsy.
However, figuring out bills from different shops with my Chase cards. Some orders were short.
The whole thing was too difficult a way to do business.
I had ordered a ship model for my grandson.
It was from WW II, and his great-great uncle was captain of that ship. All I got was a bunch of pieces. No box with picture. That’s it.
However, most shops were excellent.
I’m having no luck getting new messages or communicating about my new purchases now. So I won’t be buying anything until this is fixed. Also I can’t access my purchases. This is not a good situation that’s ongoing now. I need those records for business records.
So because this has been ongoing for several weeks I’m going to give a low rating hoping they will attend to this problem immediately.
Can you guy PLEASE fix the No Connection bug when you click on ‘Purchases & Reviews’? It has been WEEKS now!! :(
No, reinstalling the app doesn’t work…
You can only see your reviews on the website. And on rare occasions Purchases & Review does load but most of the time it says “No Connection”. With the fees yall are weaseling out of sellers you’d think they’d have this issue fixed by now.