I ordered a pair of air forces 1s priced at $152 the seller confirmed my purchase and my order got updated to shipping to goat for verification and, the price of the shoe went up to $202 while I was waiting for my odor to ship, my order stayed in the shopping to goat for vocation stage for almost 3 weeks and then the seller cancelled my order and goat emailed me saying they the seller canceled my order and that they tried to get the shoe from another seller however the item and size were currently unavailable so they issued me a refund, yet I checked to see if they still had the shoe in my size and they are currently still available on Goat in the size I need but at a higher price so now if I want the shoe I have pay the new price even though I my previous order was confirmed, I’m inclined to believe the seller cancelled my order so that they may be able to sell the shoes at the new raised price point, sketchy, unprofessional and unacceptable business coming from a company as reputable as Goat. Very disappointed in the manner in which this transaction was handled by Goat.
I’ve already went into my settings, notifications, and tried “turning on” them. The sad thing is, the app doesn’t even show up under the listing. But their competition like eBay, stockx, and so on show up under the listing, and send notifications all the time. Don’t waste your time with this app, you’ll just end up selling sneakers without getting a notification through them. Just to mess up your seller rating. 0 stars if it were possible.
Notifications finally work after you give them a 1 star review.
Still 1 star though for the dog doodoo service and app, best to take your money and sneakers somewhere else
As a consumer, I have been relatively pleased. However, as a seller, I have had a terrible experience. I decided to sell a pair of air Jordan’s that I bought from GOAT, and then later, I decided to sell them because I no longer wanted them. When I received an offer I sent them to GOAT, but they marked them as “used” and the offer was dropped. They did not give an explanation as to why they deemed the shoes this way, which is incredibly frustrating because I never wore them and they were in the same shape as I received them. Would not recommend using them to sell shoes.
I bought a pair of shoes for my granddaughter. She did not like the shoes, but there was nothing wrong with them. I returned them, but I could not get my money back so I could buy the shoes she wanted somewhere else. Goat would only give me a store credit, and they deducted the shipping costs, and something else from what I had paid. So I bought shoes for $185, returned them right away and got a store credit of $144. I have since found shoes on GOAT that she liked and ordered them and of course had to pay shipping again. I will not buy anything from GOAT again.
How is it that I send them a brand new shoe, straight from Nike, in the most perfect condition available from any shoe, including the shoe box, because again it was delivered to me from Nike and it went straight to them as soon as a buyer was found which was within 2 days, and some how they’re telling me, my box, is “badly damage” and my shoes “have a strong odor” where no a single person wore them, and the box I only took it out of the shopping box to take the picture for this piece of crap company and to make sure the shoes had the laces and were fine.
Pro’s much opportunity, good amount of alerts that are very helpful and insightful and many sales on trending items and useful deals, raffles etc. . Selling new items will generally sell in a decent time depending on popularity of brand and what’s being favored in market. Selling used items you might be waiting 2-3 months as most consignment shops do such as flight club and stadium goods etc. . If you are patient though good app. Brands authenticity no complaints it’s one of the best still for a reason. Good place to buy from.
I don’t recommend this app it’s a total scam.
I made several purchases and they all went missing !!!
I purchased 3 different items from here and I still have not received them till this day !
I am also paying the remaining balance even though I don’t have the product.
Customer service are not prepared to give any further details.
All they say is ( there is an investigation open )
I was also told , I wasn’t able to make a return, they implied for me to become a reseller.
I consider this app a TOTAL FRAUD!!
Good app for buying and seeking, but the Black Friday event used to be so much fun. I never won anything, but it was still great to participate. I participated for 6 years now, and last year it peaked. They made lots of changes now, and now not only is it more confusing, but I find it so much harder to enter for products because the window is so short. It was much better when you could enter all day. The releases are also a subpar addition to the event. Hopefully there’s another change next year so it gets better.
I ordered a 295 dollar pair of Nike air Jordan’s for my grandson for Christmas The email I got from them was the carrier return my package when I checked the tracking it said it was delivered to a dock I had to download the app to have the shoes reshipped and then they charged me another 40 dollars to reship the app is not user friendly and there customer service is a joke I will NEVER order from them again
Save yourself the trouble and don’t even bother with this store it’s ridiculous
I bought a pair of dunks that were defective and when I tried returning them, GOAT didn’t give me a full refund. The shoes cost 106, I paid 120 for shipping included. They only refunded me 90 bucks. I shouldn’t have to pay another 16 dollars to return shoes that aren’t even real/like description.
After 3 years of using this app nothing like this has happened before, but it’s so annoying having to deal with something like this. Not a good app to use.