i’ve tried to order several different pairs of sneakers on this app and they seem to get cancelled by the seller within the matter of a day or two. Even after i’ve paid for the “instant” shipping. The seller shouldn’t post a price out on the app and when someone matches the price and is willing to pay the price that the seller requested give them the option to cancel it whenever with out any consequences. Now having me the buyer wait again for a 3-5 buisness day refund. i also used my $10 off coupon that i got from the scam of a black friday drops / raffles that they were doing and i won’t be getting that coupon back neither. it’s not like $10 meant anything because it doesn’t even cover the processing or shipping fee. speaking of the “black friday drops” this app had going. every time i tried to enter one of those drops the app always seemed to crash which seems like another problem this company won’t seem to fix. i gave this app multiple chances to redeem itself and after countless failed orders by a horribly ran company i will most certainly be sticking to stock x. as this app is completely unreliable so if you do manage to confirm an order for a pair of sneakers on this app don’t be too excited as you’re odds of the order actually going through is probably slim. a solid 1 star and thank you for you’re time.
I have ordered over 20 pair of shoes from GOAT.I give it four stars because of their whole process of letting you know when your shoes are coming in they let you know the whole process of it they even let you go to the UPS app just to make sure that your shoes are still coming in how long did it take to get there.I also love it because of their used shoes they go from the person with the shoes they ship it to goat and goat verifies them make sure they’re clean and nothing is wrong and that there aren’t fake, they make sure that they get it to you exactly how they are described. I love the app I have ordered OVER 20 PAIRS of shoes from this app it is a great app I suggest you download it
I bought a pair of Nikes for my daughter but unfortunately they were the wrong size. No big deal, I’ll just send them back and get a refund. I went onto the GOAT website to look for return instructions to find out that I would be responsible for payment of the postage. OK, lesson learned. Won’t be using this service again as my $100 shoes will now be refunded for $67. Got my email confirmation today. When can I expect my refund? Apparently never has they credited my account with GOAT credit which I never plan to use. I can’t believe the nerve of these guys. Whatever happened to customer service? Buyer beware! Do not use this app!
I ordered some Yeezys size 9 and they Sent me one shoe of one size and a shoe of another size. When I message them for help they said to return them he shoes and they will give me goat credit but won’t just switch the shoe out and send me the right pair but they sad no and they would just give me the credit on the store, when I bought the shoe for a reason now the shoe went up in price and I would have to pay for shipping Cost and the return too not that hard to just switch out my pair or get it right the first time, what is the verification for then smh good experience for my first time buying from this app
I recently ordered a pair of air jordans from Goat and they were from the cheapest quality ever!!!! The shoes had glue stains and the stitching was completely inconsistent for what they advertised it for 0/10🤮🤮🤮🤮🤮🤮🤮🤮🤮.
They also would help me at all they only offers a return for less the value of what I paid for and want me to pay for shipping when it’s completely their screw up. And the first guy who emailed me Samuel A. (Goat)Los Angeles California, was no help at all clearly he needs to be retrained in customer service. I DO NOT WANT GOAT CREDIT I WANT WHAT I ORDERED!!!!!!!!!!!!!
I’ve gotten about 15 shoes altogether from this app and it’s an amazing way to ensure you’re getting the real deal at a reasonable market value price. Unlike the guy above me here, I actually check to see what condition I’m purchasing my shoes in. If you want new, then select new. If you’re getting like new without the box then ensure you’re selecting that. This app is SOO easy to use and understand. Just take your time and enjoy the process of getting some bomb shoes. Don’t let the review above you let you think it’s some sort of con trap. Because it’s not.
I purchased a brand new pair of retro Jordan lighting for $417 never received authenticity card ….
I spoke to customer service numerous of times in which they refuse to send me the card : they only gave me the option of sending back the sneakers ( which was a gift ) for store credit …. Beyond disappointed they fail to understand we have options purchasing these items else where especially when paying above retail
Amount ! Do better goat hire new ppl !!! Something so simple a card !!!!! Which I was entitled to !
So they offered a bunch of raffles for Black Friday. They advertise the items being raffled as getting them for a “special price”. I entered a $450 Grateful Dead hoodie and actually won. Seeing as there were none for sale on the marketplace I figured it’s still a deal, you know, as advertised. Immediately after the raffle ends, they begin selling them for the exact same price I just bought for. I emailed them maybe an hour later to cancel the order and they declined. Keeping my business on eBay from now on
One of the worst online shopping experiences I had with Goat App.. Placed few orders with them had too send couple of the shoes back very disappointed . With the orders I received and you only get online credit back. Caution! No money back! plus you get taxed on top of it.. So if you place a order with Goat and once you receive your order. It’s not what you suspected an decide to send it back. You’re not going to get your full refund back… I have lost money just placing orders with Goat…
All i can say is WOW, I’ve never had such a great experience in the sneaker community in such a while. Although i was nervous my first time using it to buy sneakers was easy and informative with people there to answer my questions, my first time selling sneakers was a breeze and I’m so greatful, i love to window shop around on this app and am so appreciative for the company and workers alike who help to serve us in the community. I HIGHLY SUGGEST GOAT TO PEOPLE WHO LOVE SHOES!!!!!