I have never written a review before but felt the need to for an app so popular and when I saw so many people were dealing with the same problems, you can’t block any ads or have any control over them. I can’t watch horror ads without muting the sound and not look at the screen. I will literally be watching cartoons and these horrible ads come on so often (like 6 times in the span of a 25 minute show is not okay.) I prepare for it since it happens so much, with family and friends its embarrassing and ruins the whole reason I (and lots of us) watch tv is to distract ourselves and rewind:,)! With a quick google search you’ll come to see this is not a small problem and alcoholics also struggle with this with alcohol ads. There is a Hulu community website where people can do q&a’s and tons of people are and have been unhappy with this. You should be able to have control of things that trigger you and say not interested regardless of paying not paying for the ad free version. This is no joke and can completely trigger a problem for the viewers. It doesn’t make me want to pay for it, it makes me want to cancel my subscription. Terrible customer service, terrible reporting system, terrible everything. I would suggest liking, upvoting, or also leaving reviews or your opinions on Reddit, Hulu community, the App Store, etc.
Hulu do the right thing and find a solution to this.
Recently the Hulu app on my Vizio TVs started not opening and showing “no internet” prompts while all other apps, including other streaming services, continued to work.
Chatted with Hulu support and they said they’ve had similar complaints and they are looking into. They even offered to take off the charge for the days it hadn’t been working. After a couple weeks of varying messages explaining there being an issue it appears as Hulu has opted to just abandon supporting these devices all together. They now have a message stating it is not support on this device.
It’s obvious they had an issue with certain devices an opted not to deal with it and rather just abandoned supporting them. Kind of a slap in the face to customers. I work in the industry and one thing you don’t do is get a bug with certain devices and then just opt to abandon support with no communication to your customers.
Other thing is the apps on my iPhone and iPad have been terribly recently. They don’t maintain the episode or place it was at on an episode. Also when auto play is on, instead of going to the next episode, it just jumps to random shows I have never seen before.
It’s bad, like of all the streaming services I have or have had, this past couple months of Hulu have been like nothing I’ve ever seen. Seeing as it’s almost unwatchable at this point, might be time to take a break.
You’d think that a top streaming app like Hulu would work properly on the world’s most popular tablet. I’ve tried everything to get this app to work properly on my iPad, yet nothing helps eliminate the extreme lag, timeouts, constant loading and crashing.
I have no speed issues with other apps, have super fast internet and speed tests, have tried reinstalling, updates, router resets, restarts, power downs, etc. Nothing helps. Not to mention the odd interface behaviors. It’s a good looking app but meaningless if it doesn’t work. The cheaper Hulu service on my Roku works pretty well, but this streaming Hulu Live experience is the absolute worst.
On a side note, it’s ridiculous that Hulu has such annoying restrictions on location usage, preventing paying users from watching on their Roku when you’re on the road or staying somewhere away from home. Which is why I have to use this awful iPad app.
It’s also annoying how Hulu charges extra for everything (only streaming service where you can’t fast forward through commercials or record single episodes without paying $15 extra). With all of the commercials you have to watch with cable, they shouldn’t be charging extra for these features on top of an already pricy service. It’s no wonder people are opting for Netflix, which is far cheaper, has no commercials, is not buggy and has more watchable content.
Okay so I love Hulu and all but please think about this MY FAV anime gets to the best part A-N-D I-T-S SUBBB. Am fine with sub but it annoys me so if you can add all the eps of naruto shippuden I WOULD BE SO GRATEFUL😌. Onto the point of why I gave you five stars I don’t remember logging in so I can’t juge that but I have had Hulu for 5 YEARS😆. Hulu is amazing 🤩and fun and it has all my fav shows! So you 💯% SHOULD GET IT ( for the readers). Just a couple more things could you please pleaseeee try to get all 21 seasons of naruto shippuden I WOULD BE SO HAPPY! And I know I have been a little crazy about caps sorry 😓. But some other good stuff is the connection the different accounts I can like band 1,000 other good stuff about Hulu! So get Hulu it has great shows and if you like anime theirs mha ( my hero academia). ( PLEASE think about this 🥺🥺🥺)
Wide variety larger than Netflix and better than HBO max for sure. Now I could write a whole thesis to go into detail but I’ll reframe. Sure this streaming service is great but there are some things that really get me P.O. … firstly if you don’t have the full series let the viewer know with maybe saying it in the description! What’s the point of getting invested or getting this whole app for incomplete show!!!Also if you only have half of the series or even less than that in a Dub or Sub you should let them know!! For that reason if anyone here is looking for a complete anime don’t get your hopes up lol 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼Big L and fix it Hulu especially when it’s advertised online with blurred lines! Besides that wonderful app ultimately won’t ever top 123 movies or kissanime but great service and quality in many aspects.
For a while, the iPhone/AppleTV app were usable. Won’t say great, but decent. I canceled subscription after the last big app update. Just checked back but it isn’t any better. Personally, I hate the Netflix style interface. The sorting and browsing is awful, unless you just consume what they present to you front and center. Otherwise you end up selecting a genre, and if the sub-genre you want didn’t make the cut, your stuck scrolling for the next 30 minutes through the A to Z category. In the mood for a 50’s - 60’s creature feature? Browse horror from A-Z and hope you get lucky! Want to watch an old cowboy western? Not even a category anymore! Tag/parametric based search please. Genre, sub-genres, actors, decade, year, season, rating, most recent, etc. For TV shows, a ‘most recent releases’ would be nice when you clicked a genre.
I had Hulu back in 2017 and I had canceled my subscription in the spring of 2017 and Hulu kept stealing money off my card every month for the monthly subscription and I had canceled the subscription but they manage to keep stealing money off my bank card and I had to cancel tht card out for them to stop stealing money off my card and they was emailing me about the billing for the subscription i completely ignored it and they was still emailing me about it until I had to find a way to go off on them about it I will never use Hulu again and it even said my subscription was canceled but they continue to steal money off my card every month but u gotta keep canceling the subscription more than once I shouldn’t have to do tht
We have Hulu for our family of 4. Hubby set up account & his app first with his FaceID. There is no FaceID bypass (to use phone pin) for other users on their own devices (or on his). There seems to be no way to remove the FaceID option under his app settings on the iPhone itself or when logged into the app. The only way for me to login is by using his face or trying 50 times to be super quick to hit the blue Go button on the keyboard & then the login button when it briefly appears as the keyboard goes away & the FaceID scan starts. I haven’t even tried to actually use the dang thing once I’ve managed to login. Don’t even get me started on all the major problems with Hulu on the actual TV…
The DVR recording options & experience is nonsense, especially compared to competitors. The options and capabilities are few and far between. It crashes most every time I use the app. But the stupidest thing of all is when I spend 95% of my time at home, yet it blocks me monthly from live tv stating I need to check in at home WHILE I AM SITTING AT HOME!!🙄🙄🤦🏻♀️ I called in & they tell me that I have to call in monthly to have it unlocked…EVERY SINGLE MONTH!!!??! HA! Absolutely not!! How about I’ll just stick to Philo WITH LIVE TV & Netflix, which both together cost less than half of this garbage joke Hulu has & never have the issues it has. I won’t be back.
I started a new account today- signed up for the 30-day trial- and used a gift card I'd received as payment once the trial period ended. The gift card is a big deal, as is the "free trial period," since I lost my job due to Covid closures.
My account shows only the gift card. No 30-day trial. I called Hulu, spent 40(!!) minutes on the phone, and was told that the 30-day trial does not apply since my payment method is a gift card.
Listen, Hulu. It shouldn't matter if I'm paying with gold doubloons- you offered a 30-day free trial.
Shame on you. Isn't this what's called "bait and switch"?? Bad business practice, Hulu.