*** PLEASE! SUPPORT*** ANSWER MY QUESTIONS. 4 MESSAGES AND ALL THEY DO IS CLOSE THE TICKET.
Needs to move the ETA, love and other icon emojis. Every time I scroll down, it shoots out an ETA OR HEARTS
This app use to be decent. They changed the way of the “map” of where other person is or has driven. They have these stupid arrows that make NO SENSE! The arrow just goes fro the road over a river ?no route ). The location is 70% wrong half time. It will say my kid is 12 miles away and all sudden, he walks in door. Does it on me when I am out too. Due to serious health issues, our family always know where each other is. Not sure what happened but this app has to be redone. Go back to the way it used to be two years ago. It worked at least. Looking for another app that does similar. I have emailed several times I hate the fact every time I open the app and it’s asking me for different pop-ups to turn on my background refresh and my location settings etc. I have to click out of three pop-ups before I can even see anything in the app which is a joke because you can’t even follow the directions because the arrows are literally driving across an Ocean and going under a bridge underneath the water it’s crazy
I honestly love the features of Life360. What is not a helpful is the very unclear agreements - when you buy one “circle” or membership you will not get refunded if you want to cancel. You also do not get alerts if you accidentally buy two memberships or three - the app is so easy to accidentally purchase memberships it does not have any safety checks in place (ie an email saying you just bought two gold memberships) The app is NOT a better business bureau approved company. The ratings on the BBB show 1 star with many comments about this exact problem. It’s a good app - it’s purchase/customer service/cancel or refund policy is so terrible I would not recommend this to anyone. If one can’t get help on a refund for a duplicate purchase I can’t imagine the headache for filing a claim or even trusting the benefits of the program. No phone number is available to call them for support. I don’t recommend it and would suggest a program similar that offers call in supports, refunds, and better clarity in “agreements of service” Do your research before buying.
We have been with Life360 since 2019 and have enjoyed the app. I can keep track of my mom who lives in another part of our state and of course my teenage daughter, who is almost 20 and now a college student. I am not a spying mom but it has been a safety thing for our family. This past weekend my daughter and her two friends went on a road trip and on their way home were in an accident on 65N hitting black ice sliding on the highway then being hit by a semi. Thank God all the girls were safe and unharmed. What we didn’t realize was Life360 called 911, my daughter and myself to let us know there had been a crash. This call was done by a live person and she left us a number to reach back out to her. I knew we had this feature but was doubtful it really worked. Boy was I mistaken! Highly advise the upgrade to Gold!
My daughter was recently in an accident on the highway and was unconscious in her car and this app sent my family a message notifying us of a possible accident. We began calling and calling until she heard the sounds and woke up. She said her phone was making an alarm like sound as well. I truly believe this sound she heard as well as us calling her phone woke her back up and that to a mother who’s heart and mind we’re filled with worst case scenario as we all hoped in our cars to get location meant the world to us! I’ve used this app for many years mostly just to spy on my kids and how fast they are driving 😂 but this time the app was literally out saving grace and I could not explain how forever grateful we are!
This is a wonderful app, and it gives me complete peace of mind knowing where my loved ones are, and if they need assistance.
The only reason I didn’t give 5 stars is because sometimes it takes 3-5 hours to update location even after clicking on the “location update” icon. Now, as soon as my loved one begins driving; I get immediate updates, but once moving has stopped, and at one location for more than 10-15 minutes, the updates stop even after requesting as I mentioned earlier. Is there any way to fix this issue?
Ever since I updated a few months back which i never should of it was working just fine but since I updated it i hate how it works now i use to just get on and it would instantly load where the person is and actually show them moving now it doesn’t even show when they move its so slow now everything is slow i now have to continue to updated there location which is annoying back then it would do it right away when i got onto the app everything is just slow its more like a downgrade than update
It’s the best location app every it notified my loved ones when I got into a car accident and they were able to come to my located without me having to send it. It tells you anything you need to know from phone usage, phone battery, miles you’ve driven, how long you’ve been somewhere, when you got there and the time you left, emergency settings and much more. Speaking from my experience I would recommend this to everyone.
very convenient, helps me and my family stay connected :) i have one circle for me and my mom and another for my friends, and i can pause my location for individual circles ^_^ it’s very easy to join/create circles, and you get the option to make places so u can get notified to where they are! ex. Mom arrived at Home, Friend left Grocery Store :) 10/10 recommend if you always wanna stay connected with your loved ones <3
This app is supposed to be ‘the best t’ location accuracy is a 2. On time/accurate Notifications a 2. Customer support a 0. I was trying the free version to see if it was even worth spending the money, they can prove to me I should purchase it with their free version which is there to show how great their app can be… they are incapable of being better once they take my money. 1/10 do not recommend. This is trash.
Our 16 year old grandson was involved in a 4wheeler accident.
I was notified immediately of the crash. His mother was as well. She was less than 10 minutes away from him when it happened. Life 360 notified emergency responders and they were there, tending to him when his mother got there.
This sold me even more that I already am.
It’s so comforting to know that we can keep an eye on our loved ones.