Category Ranking History

Lyft Category Rankings

Review Breakdown

Lyft Review Breakdowns

Ad Intelligence on 6 Networks

Ad network creative preview
Network Facebook
Media Type Video
First Seen 1 days ago
Last Seen 1 days ago
Creative Count 172


Sep, 2020


Sep, 2020



Count on Lyft to take you where you need to go with safety first. Got an appointment? Need to pick up some groceries? We’ll match you with a driver, help you find the quickest bus route, or show you the nearest scooter — you’ll be on your way in minutes. If it gets you there, it’s on the app. USING LYFT IS EASY Choose your destination, find a ride in seconds, and pay directly in the app. It’s that simple. YOUR WELL-BEING COMES FIRST We want to make sure every ride is as comfortable as it can be so that you can sit back and relax. With guidance from the CDC and local health officials, we’ve created health safety requirements to help protect everyone in the car. We’ll continue to monitor the evolving coronavirus situation and make updates to ensure everyone knows how to use Lyft safely. LOOK OUT FOR ONE ANOTHER All riders and drivers are required to agree to a few simple rules before using Lyft: - Confirm you do not have COVID-19 or have any related symptoms - Wear a face mask - Keep the car – and your hands – clean - Leave the front seat empty - Keep the car windows open Drivers are encouraged to practice extra health and safety precautions every time they get on the road, including thoroughly cleaning and disinfecting frequently touched surfaces daily. CHOOSE HOW YOU RIDE With Lyft, you’ve got options. Choose from up to 9 different ways to go, all available right from your app.* Whether you’re looking for an affordable ride, the most direct route, or a way to treat yourself – we’ve got the mode to suit your needs and mood. * Lyft ride types may vary by region. Check the app to see what is available in your city. — Prices vary based on market condition. By downloading the app, you agree to allow Lyft to collect your device's language settings.

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Don’t use Lyft EVER!
zadddddy1738 on 2020-10-26
They literally screwed me so many times. It was one thing after another. Got to the point where they wouldn’t accept any card number I gave them & they deactivated my account for no reason whatsoever I just tried to get a ride when I needed one and ever single time they made up some new reason I couldn’t get a ride. Any time I got around one reason they said I needed to do before I could get a ride it would let me get a ride once then the next time I tried to get a ride they would literally make up some new b.s excuse to why I wasn’t able to get another ride. Anytime you try to contact customer service they say “a specialist needs to help you with that they’ll email you soon” and they won’t email you til the soonest I ever got a email was a WEEK later! Use uber or anything else they screwed me and not in a good way it didn’t feel good.
Payments and pricing
JJ_s1986 on 2020-10-26
I have been using Lyft for years now and I have never seen up until recently where the prices have jumped up so high on a constant basis every single day upon my return ride. Normally it would fluctuate based on its own basis or reason. It seems as if once it realizes that this is the normal return ride or ride back that ride doubles regardless of time. With the knowledge that you have to return home regardless. It’s ridiculous with this scam and taking advantage of people ex specially giving the circumstances. Also I have not seen none of the discounts that at one point you would receive after using Lyft for so long or spending a certain amount or based on how many rides. This entire system has completely changed and the fact that some people have no choice it to use for rides to work etc. it’s very very sad.
Horrible GPS
flybyrd76 on 2020-10-26
I love the service, but stopped using it because of the inaccuracy of the GPS. I just can't anymore. I put in a location for pickup at my apartments in the front of the building; however, the drivers always meet me at the back gate which only for car exits. They always state they're following the GPS. The thing that made me just battle the DMV during pandamic was getting charged $16 for a $11 ride. I was told the GPS dropped me off at one location when I wasn't. I was dropped off at work which is a government building. After contacting Help chat, I was then told over and over again that GPS dropped me off at some address where I don't even know it is. I believe I know where my job is. So, tired and fed up, I am buying a car and just driving myself. Not worth the hassel. Bad app! BAD! BAD! BAD!
What happened?
s travel on 2020-10-26
Tonight was the first time we used Lyft. Our first driver responded and showed up timely and everything was good. Upon leaving the restaurant we set up for our Lyft driver and got a quick response. However when the car was six minutes out it changed to a different driver. Then when that car was two minutes out it changed to another driver that was 16 minutes out. And then finally as the 16 minute ride disappeared around 12 minutes out, fortunately our last vehicle appeared and was 14 minutes out. He was wonderful I’ll be at English was very limited. His van was impeccable and his man is wonderful. So please explain to me why we had so many drivers that disappeared!
app improvement
RW Urbandale on 2020-10-26
This app asked me : “are you wearing a mask....” i laughed and answered “no”, because I was inside of my home while ordering my lyft.... they did not let me continue with my reservation until i lied to the app and told them that i had a mask on... while sitting in my living room.... come on, of course i wasn’t wearing a mask in my own living space all day today, imaging i breath and cough on a dirty mask on my face, just to drag a dirty face mask into a public automobile.... my driver was close... so, i washed my hands when the lyft arrived, i put on a “fresh” clean mask on my face (at that time) before getting into the lyft... :/
Best of the ridesgaring apps
meownicole13 on 2020-10-26
Well to be honest I would way rather prefer to ride with Lyft then Uber... Uber I have had nothing but trouble , the ride can’t find me , the charge is outrageously overpriced ... I mean here’s an awesome example that should definitely make u see what a rip off Uber can be ... Okay one evening can’t remember the day but I was trying to go from power and ray road over to Chandler Blvd & 44th St now with Uber it cost - $84 & with Lyft it cost $25 what a rip off so yeah I would always chose Lyft !
Unable to request rides at all
AlexM12435 on 2020-10-26
The new "safety" feature where i have to take a picture to confirm im wearing a mask before requesting a ride renders the app completely useless for me because my camera isn't working with it. The back camera on my phone doesn't work at all but my front camera is fine so I don't understand why it isn't connecting. I'm all for wearing masks but this feature doesnt help anyone and prevents me from giving you my money even though I am wearing a mask!
Charging me more for faster rides.
Mrssavy1 on 2020-10-26
If I don’t click the luxury option on the app, then I won’t have a driver for like 10+ minutes and who isn’t 15 minutes away. When I click the luxury ride option which is twice the price, then magically, there is a car 4-5 minutes away.... every time without fail. This has been happening for months now and it’s so ridiculous. It’s messing with my budget and I rely on lyft for work. It’s not correct at all.
_hmz97 on 2020-10-26
I’m very disappointed with this application. My card was declined multiple times . This isn’t the first time my card get declines. I have money in my account . I had to be at a location by 6 and my dad had to order from his account using his own card and even the Lyft drivers kept changing back and forth I’m very disappointed with this app no longer will be continuing services with Lyft
Driver never picked me up
John Wulfing on 2020-10-26
Lyft charged me for a ride I did not take. I was at the pickup spot, but without my authorization and without me in the car, the trip started without me. I’ve also been a Lyft driver with over 4000 rides. After about 20 attempts to get my money back from Lyft, I still have not received a refund. I’m very disappointed in Lyft’s unwillingness to make a wrong right.

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