App Icon for McDonald's App in United States App Store
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Last Updated
2022, Jul 20
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McDonald's Category Rankings

Review Breakdown

McDonald's Review Breakdowns

Ad Intelligence on 3 Networks

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Network ad network icon AdColony
Media Type Video
First Seen 41 days ago
Last Seen 21 days ago
Creative Count 74

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Keyword Rank
mcdonald 1
mc donalds 2
mcdonalds app 3
mc 4
mcdonalds 5


Jul, 2022


Jul, 2022



Just tap "install" to join MyMcDonald's Rewards and start earning points on your faves for free McDonald's. Plus save time by ordering ahead in the app and get exclusive deals.* Mobile Order & Pay Get your faves fast with Mobile Order and Pay. Place your order and select your pickup option.* MyMcDonald’s Rewards Join MyMcDonald's Rewards in the app to start earning points on every purchase and redeem for free McDonald’s.* Exclusive Deals and App Offers Get exclusive deals on your McDonald’s favorites in the app with contactless Mobile Order & Pay* and convenient Drive Thru or Curbside pickup. McDelivery Order McDelivery through the app and get your food delivered to your door. * Save Your Favorites No pickles? No problem. Customize and save your favorites to quickly reorder for your next visit. Restaurant Locator Open the map and find the nearest McDonald’s, along with store hours, and restaurant information. Download the McDonald’s app today and enjoy access to exclusive deals, MyMcDonald’s Rewards and much more. * At participating McDonald’s. MyMcDonald’s Rewards program excludes delivery. McDelivery prices may be higher than at restaurants. Download and registration required. Data rates may apply. The McDonald's App is not currently compatible with smartwatches. Check for Terms and Conditions and more information. © 2022 McDonald’s

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Took my 3000 points,haven’t gotten them back!
whatever77$ on 2022-08-08
This app is buttehole! I ordered food online used my points “3000” went to do my payment and there was error, so went inside to pay and they used other 3000 points! I told the manager about it and she said there nothing she can, asked if i could get a couple more things that added up to those points, she straight up said NO we can’t do that! Was very rude about the whole thing! I even showed her on my phone! So I just last a total amount of 6,000 points! I’ve always used the app and nothing like this has ever happened before! So I’m uninstalling and I will be going somewhere else! I’ve already made a report about it and there telling me there is nothing they can do! Well let’s see how about giving me back my points or email me a few free coupons! Like there is plenty u guys could do but choose not to!
Ended up paying the discount in my order
TwistedSnow14 on 2022-08-08
I’ve had pretty good luck when it comes to being able to redeem rewards on this app but hadn’t tried their deals yet. Yesterday I tried one out and it was fine until I went to the cashier window to collect a receipt. They told me there was a communication error and that I had to pay. My order total was $12 and the discount brought it down to $10. Therefore, I thought I would pay the discounted price. I get the receipt back and I had paid the extra $2. When I explained what happened, I was told that the app was at fault for the discount not going through. It’s just $2 but I’m very annoyed because the deals SHOULD work and I shouldn’t have to pay the difference (ultimately paying full price for the order). I’d delete the app if the free stuff didn’t work.
Took my points, impossible to get customer service
Kcebalyak on 2022-08-08
I placed an order on my birthday to use my reward points towards a coffee. The store says they don’t have coffee (what a surprise their machine was down) and that I can request a refund of my points through the app. There’s no way to do this in the app so I had to call customer service who said their points system was down so they can’t refund and I’d have to call back. The app should make it easier to report issues with an order and/or refund points when an order can’t be fulfilled. Now I have to call back every day until their points system is back up just to get the points back. Broken system all the way around.
Order Ahead
Nicole-T. on 2022-08-08
NOT worth the download - The biggest pro to any mobile ordering service is so you aren’t left waiting on your food when arriving to the McDonald’s location you’ve designated. McDonald’s will NOT let you pre-order so that your food is waiting on you when you arriving - which is a huge con. You still have to wait on your food, and the restaurant does NOT start making it until your phone’s location is at the restaurant. NOT worth using the app if it can’t save me time and make my life easier. Might as well sit in the drive through — or order from a restaurant that allows you to order ahead.
Customize options limited
Valofan2718 on 2022-08-08
Overall i like this app and the deals on it ive recommended it to people. My problem is some of the customization options are limited. For example: my usual go to for lunch is a two cheeseburger meal but i like to add mac sauce to them this option is not available and even the customize options for the cheeseburger only has about 3 or 4 options. I have decided multiple times to go some where else since the options i wanted to customize my order isnt on here and i dont wanna chance an employee not putting the order in right.
Lots of problems, always
TANG---** on 2022-08-08
I love the deals and rewards but it glitches out all the time. I place orders and most of the time they go through and sometimes the app says I have an order already open and there is no way to look into your bag to remove open orders or start a new one. I recently signed out to restart the app and I couldn’t sign back in. It was like I had to sign up again. There is no way that I can find to re-sign in. It’s frustrating because now I have lost all my rewards and my saved favorites. Just terrible guys! Do better.
Bad construction
carefreebreezy on 2022-08-08
I placed and order on the app for my breakfast and paid with apple. When I got to the location to pick up my order it was saying my items were unavailable (breakfast items) I ordered before breakfast was over. Then I had to pay at the location, and it was more than what I paid for in the app. This is terrible construction of someone is going to pay in the app they should be charged right away not have to STILL wait in line and pay at the counter. I’ll be deleting the app after this it’s not worth it.
Use at your own risk!!
SocalDoe on 2022-08-08
I’ve used this app for two years, recently however the intuitive ordering nonsense caused a WRONG order, I had to cancel, then reorder, get in and out and back into the drive thru, and later on I found that my canceled order of $1.00 turned into a $10.00 order chock full of items that I didn’t order, nor have I ever. I notified McDonalds who promised I would hear from someone that would process a refund, but never did. So, McDs, how many millions are you fleecing with this practice?
My Rewards
CaloyRG on 2022-08-08
Everything is great about the App! But Just want to send this message whoever executives or managements will listen. I was just wondering why does my rewards points expires??? I work hard for these points. Also, why can’t I use my Reward points on several items of food instead of only 1 item???? It doesn’t makes no sense what so ever. So please advice whoever gets this Review. You guys have my name and my email. So please get back to me on these questions.
Burned food
vrobin63 on 2022-08-08
First of all, I was in the non busy drive thru waiting to give my order. 10 minutes go by I drive the the 1st window. Waited another 5 minutes while the young lady is sitting at the register. She then decided to open the window. She took my order reaching for my payment without telling me the charges. I had to ask, how much. I go to the next window. Picked up my order. Left the property. I opened the sandwich box to see the burned fish sandwich.

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