I tried ordering food a couple days ago and turns out I had 8 dollars in my account and not 10 which was the total. It took the 8 dollars out of my account and forced me to use another payment for the other 2 dollars which I didn’t have. Upon canceling the order I read it would take 72 hours for the money to be transfer back into my account. I didn’t get my food. And I still haven’t got my money back. Also, you’re better off just going into the drive thru. I’ve come and there’s been long likes in the drive thru and I think “wow I did the smart thing ordering online” nope. They will go through the whole line before bring you your food. You can expect to wait at least 10 min even if it’s just for a coffee. (Which apparently they don’t sell after 10:30 according to the McDonald’s I go to. McDonald’s in general is just a 1 star
Let me start off by saying this is probably the best restaurant app out on the market. I have download many for pre-ordering and this is got to be the most intuitive and feature rich that I have seen.
The only complaint I have is that with other competitors apps, you were able to order and let someone else go pick it up without having your phone with you. So for example, I wish I could order off the app, give my kid the order code - and let them go into the restaurant or the drive-through use the code and receive the order, but the limitation with the McDonald's app that you have to have the phone with you when you go to pick up the order.
I used to love this app worked amazingly all the time awesome deals. Than all of a sudden everyone I go to log in it just keeps saying “we’re experiencing technical difficulties” & now it no longer works for me. Now I now what your thinking just give it a day or two. But it’s been like this for about two months. I forgot ab the app while I was waiting for it to work it just dawned on me now after deleting app I re download it to see if it works but nope still nothing...I don’t get why I thought maybe the email but nope I’ve tried 2 different emails. I just wanna deal on the frys :( can someone please tell me why this is happening
In general the app is fine but the last four times I have tried it the payment doesn’t go through when I get to the drive-through. I am positive there is nothing wrong with the cards, I have even tried different payment methods. Same thing. I also still get a receipt from McDonald’s with my order and amount and everything else from the app. Especially in this age of contactless payments during Covid it’s really disappointing it’s so hard to pay without having to handover a card. Or I just can’t use the app and I have to order it through the drive-through which won’t let me use any of the special deals on the app
I have ordered meals through this APP for several times. It worked okay but this time. I placed an order and parked in the curve side pickup spot, entered the pickup slot number and the APP crashed. I went back to the APP and couldn’t find my order. I had to leave for an appointment so I left and ordered again through the APP and got the order right.
I went home and received the bill for both orders while I only got one order. I wrote a feedback and didn’t get any response.
So I through money right into trash can and heard nothing. Thanks to the APP!
I normally don’t review apps unless they exceed my expectations or are just plain frustrating to use. This app is definitely on the frustrating side. I used to love the way this app was but for the past few months it’s been glitching and very slow. I have tried updating, deleting and re-downloading, and refreshing. Nothing helped smh. My app has logged me out and everytime I try to log in it just gives me an error or technical difficulties message. At this point keeping this app is just a waste of storage.
Everytime I use this app it’s for convenience. The deals that are only available on the app. My problem is the checkout system. I put in my order and then drive to the McDonald’s location and then check in. I check in and input which carry out spot i am parked and then it says finish and checkout. I click the finish and checkout button and nothing. This has happened to me 50 or more times. It’s ridiculous I enter my order and drive into town and then nothing. Payment processing needs to be fixed!
Can’t even log in with any account to make a order, no apple facebook or google account works, I get signed in and then signed out immediately saying there is a error
Weeks later this wack app still don’t work, telling to tell their custom service about the issue like everyone else has the issue and it still isn’t fix, can’t do nothing on the app without an account and can’t even log in, I hate it too bad my sister likes it or else would never get it on my own will cause it’s that bad of a app
A year or so ago I had this app on an android device. Back then I liked it, and it worked well. Back then it would have had a MUCH higher rating. Unfortunately since downloading the app this year on my apple device, I can’t even login. When I try, it logs me out immediately “due to an error” . This pretty much renders the app useless. Some menu items can be viewed, but that’s about it. I can’t order or view deals. I downloaded this app so I could order and or select a deal after all.
I haven’t been able to use my app on my iPhone in almost 2 months. Every time I try to login, it tells me there are technical difficulties and try back later. No one else seems to be having this issue with the app, I have a newer iPhone and all of my other apps work fine. This is annoying because prior to the app not working, I went to McDonald’s daily. I’m boycotting until the app works. McDonald’s is too huge for something this simple to keep customers away. Fix it!