Category Ranking History

Microsoft Authenticator Category Rankings

Review Breakdown

Microsoft Authenticator Review Breakdowns

Ad Intelligence on 0 Networks

ASO Keywords

Keyword Rank
microsoft authenticator 1
mfa 2
msa 3
authenticator 4
multi factor authentication 5


May, 2021


May, 2021



Use Microsoft Authenticator for easy, secure sign-ins for all your online accounts using multi-factor authentication, passwordless, or password autofill. You also have additional account management options for your Microsoft personal, work or school accounts. Getting started with multi-factor authentication Multi factor authentication (MFA) or two factor authentication (2FA) provides a second layer of security. When logging in with multi-factor authentication, you’ll enter your password, and then you’ll be asked for an additional way to prove it’s really you. Either approve the notification sent to the Microsoft Authenticator, or enter the one-time password (OTP) generated by the app. The one-time passwords (OTP codes) have a 30 second timer counting down. This timer is so you never have to use the same time-based one-time password (TOTP) twice and you don’t have to remember the number. The one-time password (OTP) doesn’t require you to be connected to a network, and it won’t drain your battery. You can add multiple accounts to your app, including non-Microsoft accounts like Facebook, Amazon, Dropbox, Google, LinkedIn, GitHub, and more. Getting started with passwordless Use your phone, not your password, to log into your Microsoft account. Just enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two-step verification process. After you’ve signed in with two factor authentication (2FA), you’ll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more. Getting started with autofill Microsoft Authenticator app can also autofill passwords for you. Sign-in on the Passwords tab inside the Authenticator app with your personal Microsoft account to start syncing passwords, including the passwords saved in Microsoft Edge. Make Microsoft Authenticator the default autofill provider and start autofilling passwords on apps and sites you visit on your mobile. Your passwords are protected with multi-factor authentication in the app. You will need to prove yourself with your fingerprint, face ID, or PIN to access and autofill passwords on your mobile. You can also import passwords from Google Chrome and other password managers. Microsoft personal, work or school accounts Sometimes your work or school might ask you to install the Microsoft Authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. Microsoft Authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because Microsoft Authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.

0 Installed SDK


Authenticator app deleted and backup didnt work
needsUserName on 2021-06-13
The app just suddenly disappeared from my phone one day and when trying to recover my accounts, all my backup was lost! The only thing i can think of the reason why this happened was I had installed company profile and other company shenanigans on my phone. Since i wasnt accessing company apps anymore, i deleted all of them. I didnt give any permission for this app to be deleted. What’s worse is I backed up my accounr but somehow i didnt get anything recovered! It even shows the correct latest backup date and time. So i dont understand???? Bad enough the UI/UX just looks so clunky and confusing, esp when backing up…. I had been so happy to use this but now this is a headache. I cant even trust this app wont ghost me one day or backup my authenticator accounts. :/
Recent app update…
Bubblettgirl on 2021-06-13
I haven’t been able to use the app successfully after the last update. Repro: add new page to OneNote and add details. Click on yellow banner “Working offline. Sign in to sync notes.” Click “Send notification” It sends a notification, Swipe down on banner alert, select “Approve.” View the message with the the Auth app with number to approve. Select the number to approve and see Facial recognition appear to log into the app. While I sometimes see “Approved” in the top banner, going back to OneNote it’s like it never happened and it keeps asking to send a notification. After numerous tries see error message: “We can’t connect to the server for some reason. Try checking your connection to see if the server is available.”
hooolani on 2021-06-13
Worst app I've ever used. I can't get emails, can't get into any of my accounts. I've tried many, many, many times to delete this app, but I'm unable to! My husband, daughter and son-in-law, have all tried (all very technical) and can't delete it!! I've tried to get in touch with Microsoft and, you can only chat online! But, only thing is, they say someone will help you soon...but no one ever comes online to help me!! And I've tried several times!
Really useless
I4ko on 2021-06-13
Use 2FA - fine, really love to, but you diligently backup your phone every week with encrypted backup and it breaks, you get a new iPhone, you restore your complete backup on it, and the stupid MS Authenticator app has forgotten all of the 2nd factors set with it. Now you are cut from all your accounts. Really stupid. This app should store and restore from proper full phone backup. Many others do that just fine.
Not backing up mfa qr accounts
tp676555 on 2021-06-13
Only thing that’s backed up as the passwords. I lost access to the phone and then we got a new phone and install the authenticator it’s missing all the MFA accounts. Even with the Microsoft account connected to it relinking to the account didn’t bring back all the QRAuthentications. It was a huge problem and wasn’t able to log into many accounts for days
Keeping windows and iOS in sync
Travis2223 on 2021-06-13
I love this app because it allows me to keep my passwords from edge browser in sync with my iPhone passwords. Before I knew this app existed, I had to two separate versions of passwords on icloud and windows. And if you change your password on one of them, it doesn’t update the other. This app has gotten rid of that issue for me! 5/5
Apple Watch approve access not working
johaed on 2021-06-13
Hello.. after updating my iPhone and Apple Watch to the lates IOS now is not syncing when signing in . When I enter my email password then it shows the notification on my Apple Watch to approve and deny but after approving it doesn’t open my account . Only works if I approve from iPhone . Please help .
App is almost perfect but my retinas hurt without dark mode
Iorveth45678 on 2021-06-13
It’s 2021. Why is there no dark mode? What is Microsoft’s aversion to adding dark mode to this app and LinkedIn for that matter? Fix this simple issue and I’ll change this to 5 stars. The app functionality is perfect, but lack of dark mode after all these years is unacceptable.
Lost all connected accounts
pata2001 on 2021-06-13
After an update, all my connected accounts are gone. What kind of dumb programming is this? For a company that promotes productivity, they just created a critical app to halt any productivity. Don’t risk it with this app, as you can just lost everything in it and you’re stuck.
App Lock doesn’t work with Apple Watch
Theboogerbuggerblahblah on 2021-06-13
If app lock is set to “on” in the iPhone app (which is required to use Authenticator to access passwords stored in Edge) login approvals on my Apple Watch always fail. Either make make it so that I don’t need app lock on for passwords or fix the error with Apple Watch.

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