The Outlook iPhone app has really saved me and my office and helped us transition to a work-from-home environment really smoothly, and I am forever grateful for how easy the app is to use. It takes almost no time to fetch new mail, and is very intuitive, as far as offering quick replies and suggestions for where to move messages. That being said, I have a few minor issues with the app. Could just be a bug on my phones, but I’ve never been able to get notifications for the app (push, badges, nor sounds). I thought it was just my iPhone 7 that was preventing the app from showing notifications, but now I have the 12 pro and still see no options to turn on notifications (within the app, nor my phone’s notification settings). The search feature is also not the best within the app. I’ll have an email I know I sent, yet I type in a keyword in the app and nothing comes up. I have to go on my computer to find it. I think it also stops searching messages from more than a few months before, or maybe has a cap as to how many search results it can yield. A little frustrating but not the end of the world. Lastly, the way the folders are set up is kind of annoying. I wish the folder menu could be hidden as it has been grouped together when I created the folders. For example, to get to my sent folder, I have to scroll all the way down past all the folders I’ve created within my inbox. On the computer, I would be able to expand every folder if I wanted, or keep all the subfolders hidden if I choose. The app does not allow you to do that. Again, not huge issues. Just could be better.
MS has announced plans to unite all forms of Outlook into one platform. Please, oh gods, please completely redo this app.
Outlook was cobbled together when MS bought Acompli (mail) and Sunrise (calendar). Since then, what’s good is what they inherited; what’s poor is pure MS.
After MS bought Acompli and became proud of the “focused inbox” that other developers developed, it then (July 2017) reworked the app into a clunky, busy, shelf apparatus that hides the number of emails in any Inbox and the folders. The sleepwalking engineers also replaced email account names with account icons and suddenly the multiple Gmail accounts, for example, were indistinguishable from each other. Well, duh. Check out the dog-ugly solution.
The app also became unprofessionally juvenile: e.g., an empty drafts folder says “start writing something fabulous.” Some writing is fabulous, but not emails. We also get the notice, “Nothing left to read, well played” — a junior-high grammar mistake called a comma splice.
The calendar purchased from Sunrise did improve when someone at MS awakened and gave us a monthly view; but bugs appear too: single, all-day events on the Apple calendar appear as two day events on the Outlook calendar; the overly cutesy forward/backward calendar sometimes fails, and so on.
Outlook remains a Hannah Montana app not ready for professional work and maybe, just maybe, we’ll get a real professional app with the rebuild of the Outlook family.
I've been using Outlook since bulletin boards existed it seems. I've tried other products but keep coming back. Could it improve on handheld? Yes.
I have two business accounts and a personal on my iPhone but know of no way to be able to separate the emails in Inbox. They're all jumbled together.
My employer protects their email, which put a PIN/Tap control on all my emails, including personal.
On my Mac, rules I've built work -- sometimes and intermittently.
My email account password will randomly disappear and need to be re-entered.
Still I find it to be superior to other clients.
Outlook is the best! But the search feature on the app is a headache. It follows the latest person to reply. For example, a customer sends an email with a question. I will then forward that to a colleague and my boss for an answer. One will reply with an answer and the other will comment or forward to someone who gives the answer. If I want to search for that email I have to know where it is in the chain, I can’t scroll my inbox looking for the customer.... happens often! Happy to clarify further.
Having Outlook installed on my phone has literally changed my entire life! The ability to live my personal life knowing that I don’t have to worry about missed emails (and sending emails as I take the train) is so relaxing. I can take time off during the workday to take my little ones to doctors appointments, chaperone their school events, or even go on vacation while being reliable has achieved work/life balance in a way that has made my job a place where I plan to stay indefinitely.
My favorite part about the Outlook Web app is not present in the Outlook iPhone app. On the web app, a single click on the move button and it shows recently used folders and also the cursor is already blinking in the type to search box. So you can instantly start typing a folder name or you can immediately click a recently used folder name. The Outlook iPhone app needs to try to get close to those two features. It takes way too many taps to do a move in the Outlook iPhone app.
First off this is nothing like the outlook desktop client. It has a very friendly UI that’s pretty intuitive.
Its very clean, stable client with support for custom gestures, easy formatting of emails, custom notifications and it automatically sorts important emails from typical junk. I’ve tried a few different clients once I got sick of dealing with some of the limitations in the default app and I’ve settled on this one as my favorite. I highly recommend it.
It is a good application, it overall functions well. One of the main things I find is email chains can be annoying to find a previous within a chain. When there are multiple emails from different people in one chain sometime going back you have to expand it and then even hit the three dots to further expand it. Searching for email on a smart phone is worse sometime I won’t even bother to search for an old email I need since it doesn’t work right half the time.
Usually the app is great - the ability to stop new email notifications but keep calendar notifications is great at keeping on task but avoiding unnecessary interruptions when trying to focus. The latest update broke the app. When opening the app it crashes and closes each time you open it. Tried rebooting the phone and reinstalling Outlook app but no luck. Once this latest and critical issue is fixed, the app should [hopefully] be back to 5 stars.
Have been using this app for years and been very satisfied. Latest version added a cool feature to read emails which I enjoyed briefly. Now app crashes all the time making it unusable on my iPhone SE. It will crash instantly upon opening often. Cleared all apps running and rebooted phone, still crashes. Hopefully they will fix soon and my score will go back up with it if so.