nike is honestly a joke. i’ve ordered 2 items from nike over the year. i’ve ordered a hoodie and won a pair of nike dunks. both of which have not been delivered to me. you’d think that your i formation would be safe with such a brand but you’d be incorrect, and when i tried talking to one of the team members they always tell me the same thing. they always tell me they’ll try whatever they can to get my package to me. they would be lying about that because my packages never came to me. at least i got a refund on my hoodie and i hope i can get it on my dunks as well. i encourage everyone who sees this message to be cautious when buying from nike. i won’t say stop buying from them but to just be aware that there’s a possibility they will screw you over and just take your money and give you nothing in return 🤷🏻♂️.
Hice una compra de tres pares de zapatos y me llegaron en diferentes días, los fui a devolver porque no me gustaron ya viéndolos. El app no me daba la opción de devolverlos todos juntos. Los llame y les expliqué el problema y me dijeron que no había problemas que los llevara a la ups y que pagara la caja que Nike me devolvía el dinero. Hice lo que customer service me dijo que hiciera. Luego cuando les dije que me devolvieran el dinero que gaste, me dijeron que ellos no devolvían dinero.. me mintieron y no fue mi culpa que enviaran mi pedido en días separados. Los elimine y dije que nunca mas les compraba. SON UNOS LADRONES QUE MIENTEN AL CONSUMIDOR.
Overall I love the app. I’ve picked up a few things here and there, but when I want a Jordan 1, I want a high. Now I know sneaker heads don’t like the mids because Jordan didn’t play in one. But I don’t like the look and the feel in a mid. Every time y’all drop a Jordan 1, it’s either a low or mid, but never a high. Why is that?
Over all it’s a good app, I like the AF1 and dunk drops, because they give me satisfaction while I’m wearing them. If you could add Jordan 1 highs, I think that would definitely increase my interest.
When Nike runs out of stock with the product, they say that they delivered the product, yet when I review my cameras at home, no one delivered anything the day Nike says that they delivered. Then when you call them, they tell you that that product is out of stock. Calling customer service on the phone is just as bad, they have messed up my order to the point I am not able to figure out what they have done.
I’m deleting this app and I’m never purchasing anything through their app or website.
Nike - Just disappointments.
the local nike shop near me carries a bunch of
models of shoes... go to search for those shoes or variations of on the app and it doesnt even show that they make those shoes... put in my 10.5 size shoe and search for men's shoes... only shows baby shoes and some model of
shoe that isnt even available to buy yet almost works as bad as the useless website that runs even worse than the app... half the stuff doesnt even load. one of the biggest shoe companies in the world and has a useless app?! pretty impressive
Every time I go to buy dunks or Jordans, there’s always an issue. This will make the second time that I have tried to purchase shoes the second they drop on the app and they were “sold out” not even one minute after the drop. It’s not fair that devoted Nike consumers can’t even enjoy Nike services because resale businesses using bots buys all the products in less than 20 seconds and resale them for twice the original price. Its madness!!!!!
I am currently trying to buy the bike Air Force 1 ‘07 womens shoes size 8.5 and you won’t accept my card. I’ve tried numerous cards(not all mine) and I’m getting the same response. My card has money on it so I don’t fully understand. I’ve logged out and back in. I’ve deleted the app and re-downloaded it. Nothing is working. I want these shoes before they’re gone, but what’s up with it not taking any cards?
I can’t order anything off Nike or Nike snkrs bc I keep getting “payment not accepted” try again error. Like I know for a fact everything is correct and I’ve done literally everything possible to try to fix the problem, but it’s not possible. And ofc I couldnt get the sneakers that I got exclusive access to either, it’s so annoying that they can’t fix their apps and continue to act like it’s not a problem
Shipped 1 pair of shoes and 2 pairs of slides. Paid for next day shipping and it said it would be here friday and only after ordering it says it will now be here monday. If it had said monday before I paid then I wouldn’t have paid extra for shipping or even ordered it at all. Annoying how they can’t be accurate with their delivery estimate. Amazon can track it accurately everytime, why cant Nike?
Have been calling these people because my order doesn’t go thru, I have my gift card and receipt from where I got it from but for some reason it keeps giving me the same problem about payment not accepted and I checked the balance multiple times, and the money is there. It’s been a week trying to get these pair of shoes and I’m getting tired of having to call and wait over and over again.