Never get notifications on new release shoes even if you signed up to be notified. Customer service is so patronizing when you contact them to the point well i just don’t contact them anymore. No matter the amount of money you spend with them when it comes to first dibs on new released sneakers they don’t even give you a 5min head start on the BOTS. I mean if I have spent close to 7 grand on Jordan sneakers in the last 6 months I had hope that would help more be able to get first dibs on new releases. I’m not a reseller I only buy one pair for myself or maybe my wife and daughter wants a pair that’s 3 pair different sizes but guess what you can’t one pair per account which is dumb. I would to have to go to StockX or Goat and pay double just to be able to get sneakers but I guess you have to pay to play.
I have been a member since 2017, I have enjoyed using this app, until 7 months ago. It keeps saying we are having trouble loading this page to please try again, I have called numerous times. Gone through the trouble shooting steps, and nothing seems to fix the problem. Each time I have called they say they are going to escalate it and some one will get back to me. No one ever has! I called several times today and kept getting transferred to different departments with no help. I called once more and a rep was going to transfer me to corporate and informed me that they are open til 5pm pst. When I was transferred I got a recording saying that they are closed, it’s 2:07 pst?! What is going on with Nike and their customer service.
Do i really have to much? 🙄🙄 whatever. Nike the best for a reason. And as much as I prefer in-person shopping, Nike makes it super easy to navigate the app. You can find more on the app then in stores, ofc depending on where you are. Nike also lets you like takeout or like buy things in store using the app. I’ve never used it myself, but it sounds pretty dope ngl. Its also user friendly, and has the same features as those on Android. Nike members also can pull out their phones and use their QR Code in the Nike app to get rewards and shii like that. So overall, I’d literally give this like 6-7 stars if i could tbh 😅🤷. A Excellent Experience and I can’t wait to see whats next for them.
When i go into the app i tells me to press continue to login but when i try to press it nothing happens and the continue button is grayed out. I’ve been deleting and reinstalling the app to try and fix it but no luck…. Fix the app.
***Update figured out how to fix it if any one has this problem so once your on the “press continue” screen your going to turn on airplane mode but leave the app open wait about 10 seconds and turn airplane mode off now on the top right of the screen refresh and you should be able to press the continue button.***
Idk if it’s just me, but i’ve attempted to make a purchase on this app AFTER making several purchases before for years with no issue..up until yesterday 1/24 seems like i’m denied to buy anything or something. The method of payment I always use has money on it and it denied it…I even tried 2 other cards and it’s still denying it..everything was entered correctly…not sure what’s happening. I called them and they nothing to tell me but of course to call my bank and of course i did that! No block or nothing…Nike, it’s y’all’s system!
The GT Cut amethyst colorway released yesterday (1/13/22) and I was having trouble adding a size 14 to my bag. I figured it was due to the high demand. When trying to add either of the KD 14 that are in stock for a size 14, I was also unable to add the items to my bag.
Error message: An error occurred. Try again later.
Should I be able to successfully add these items to my bag later on today? Or is this related to a pesky bug that needs to be squashed?
it's annoying that you can't even buy their air jordan 1 even if you have to wait 15-30mins before they released it. I think other buyers just don’t buy one on each of their accounts as they say. then you can see that they are only selling for a few hours or days later in other markets such as ebay, amazon etc at a higher price.
If you’re trying to get any Jordans that drop good luck only the bus system win the Jordans I even have legit proof photos that customers get screwed on Jordans that drop you will never win them terrible and of course customer service will give you a stupid answer because most of them are uneducated in a foreign country
I’ve been using the nike app for 1 year now and every time there’s a shoe released i try and buy it, however I always get notified that i didn’t get the chance to purchase it which is very unfortunate because i really look forward to wearing the shoe. I’ve tried purchasing a new released shoe over 15 times and nothing.
This app is trash just like SNKRS. Never been so disappointed in a brand. Why release shoes if everyone does not have the ability to purchase fairly. You allow these bots to infiltrate your system making it hard for regular people to buy. Over it. I’d rather pay $800 for Gucci than to keep dealing with this.