While I browse, I see a decent picture in the lineup, but when I click on it to view the details and a picture gets bigger, the picture on the details page gets cut off really bad, forcing me to click on the picture again to see the full picture. And it is annoying how there are no simple ways to leave the full size view of the pic: you I can’t do a simple slide down to force it down, I have to do more work than the natural slide of my thumb (while browsing on iPad at least). Another inconvenience I experience is not being able to swipe to go back to leave the details page of a specific item. Literally every other app allows the simple swipe from left to go back, but this app I have to actually go and press the back arrow on the top left of the page (again, primarily an inconvenience being on big iPad where my range of motion is limited while I am in a comfortable position).
I haven’t bought anything on this specific app yet, but assuming it is good since I had used LetGo before the merger. I just would like easier browsing abilities please!
I really like offer up but what I don’t understand is why your fee is so high? 12.9% is slot especially when selling items $30 or less and it isn’t fair that you don’t ask for a fee if the item is sold locally but demand a fee when the item is shipped. We’re the ones who have to go to the post office and do the work to ship out the package including printing a shipping label which can make things more difficult if you don’t have a printer at home. For some reason it seems a lot less of my items are seen by locals which would make sense considering offer up would obviously rather have their 13% fee they only started after the merger. And also the amount of scammers on here has grown exponentially since the merger of offer up and Letgo l. Almost every other message is a scammer. You need to do more to protect your customers from these types. You need to make it harder on scammers to make multiple fake profiles. I’m sick of being harassed by Thieves and charlatans
It’s a decent app. You can connect with people. Sometimes the app is very clunky when trying to execute a task. And that includes dealing with scammers. The app is absolutely and utterly flooded with scammers. You will mysteriously have one item posted literally over a hundred times in one day by multiple users, all with the same email account on the same picture posted. The only way you can do anything about it is to report each picture one by one. And then it will take several days for them to take it down and in that time the same scammer has posted several hundred more of the same post again. Luring people in with its false offer. And again you have to report those new pictures one by one. It just keeps accumulating which also renders the notification feature for new items basically useless because it is nothing but scammers. Very, very annoying.
I don’t know what it is about this app but it is the worst way to sell things online. I have had nothing but rude people, no shows, people who agree to buy then cancel 5 minutes before pickup. I really thought I could make a few bucks on the side, but mostly it was people chatting about an item for 30 minutes and changing their mind or being rude (and then somehow calling me rude for confirming pickup. Sorry, “just wanted to confirm if you still want the item because you missed our meeting.” Is not an inappropriate or rude question. Total waste of time! I don’t know how you can fix something that is part of the app culturally.
Enjoy spending 30 minutes of your time talking to each person who is interested in your $5 item that they are not going to show up to buy anyway.
I made an OfferUp account last week, I was able to sell an item and everything was great. I liked that OfferUp does not require your real name among other things. However, as of today, I am FORCED to make a TruYou account if I want to sell or send messages to anyone. OfferUp does not want you to share any personal information with other people BUT REQUIRE ME TO SEND THEM (strangers) THE FRONT AND BACK OF MY ID. With my picture, first and last name, birthday, DL Number, address, etc… So why would I send you (OfferUp and employees who I do not know) all my personal information??? By the way, companies much bigger and more secure have been hacked before. I sent an email to support and they just responded “just send your info and issue will be resolved” ???? Very concerning.
I had used Offer Up for over 6yrs and was paying a monthly promote plus fee. I decided to list some cbd oils ONLY after going on the app to see if there were other cbd listings, which there was, and my account got banned. Took years to develop a solid reputation, only to have it thrown away over night. Customer service doesnt response and they give you generic responses. Horrible customer service. Worst part, is that there are still constantly allowing other cbd products to list.
Ridiculous. I was contacted about my review and asked to send an email so they can properly review my complaint and I got the same auto generated response from before. No one with authority even reads these. What a waste of time.
Have posted many ads without problem, I’ve made many in app purchases, now it won’t let me post. Ad keeps getting knocked down for being a service or intangible item. It’s a car, it’s not a service or intangible item. Emailing for support is useless because you don’t get actual replies, just standard responses . Unacceptable to treat your paying customers this way.
App is terrible, tells me I get three free auto posts per month, yet every month it says I’ve used them already, or I only have one left..when I’ve yet to even post. I was a frequent paying customer, probably spent a good few hundred dollars, I will no longer support this nonsense
The app is very easy to post and user friendly . There is a lot of scam going on with people who fish for information , also a lot of low ballers and a lot of car dealers messing it up for people who are private sellers . People who are not serious buyers and just waste your time by asking for low offer then not even following up. I have to say the community of offer up consists of people who make low offers , people who want to shop on line at 1am at night and forget it in morning and fake ads that try to get your information . Only 30% of sellers and buyers are real and rest cheap “a” people !
I downloaded this app to sell my old stuff. Now I know that people also use this app to buy stuff, but I really, really hate getting spammed with notifications to buy the very thing I am trying to sell. My literal own post was getting recommended for me to buy. Obviously no one wants to buy their own thing, much less other things that are very similar to the thing you are trying to get rid of. The app works well, hence the 3 stars, but the spam notifications drove me to the point of keeping my thing and just deleting the app.
The app has ads in it for products on sites like Amazon etc… so your posting your things for sale with a giant service competing against you. Why? Also the sheer amount of scammers on this site is annoying. First screen I found 6 products before I even scrolled where scammers are posting ads to contact them outside the app with products that they want you to wire them money. Craigslist solved these issues years ago why haven’t the app devs closed these loopholes? Seriously just use Craigslist instead.