Searches are too cluttered with old posts that never get removed. You can try to sort by newest posts, but it doesn’t actually work. New and old posts get mixed together regardless of your sort options.
This could be avoided if they would expire old posts, but they don’t, so most of the search results are things that are no longer actually for sale, or from people who listed on it and no longer even check the app.
If they’re still not willing to expire old posts and clean up their marketplace (maybe they’re afraid that it will expose how few legit postings there actually are), the least they could do is let us hide posts that we don’t want to see in our search results anymore. At least then I can remove all the old garbage that constantly clogs the feed.
It’s just too hard to actually find relevant posts that are still active.
Also they do little to stop scammers from creating infinite accounts on the platform. I see obvious scam artists (don’t ever believe their story if they try to get you to move payment outside the app) whose accounts get deactivated, only for them to pop up again with a new name but the same tactics and sometimes even pictures. It would help if they only allowed one account to ever be created per device, but they don’t.
There are much easier ways to buy items from other people than on this platform.
I have been using Offerup for a couple of years. Beware!
You have to be careful as this app is full of scammers! (Just to give you an example, look under Toyota Tacoma and you will see ads offering the same truck in several US cities asking around $1200, for a much more expensive truck!) The interesting part is that the company behind the app does not seem to care. I have been notifying them about this situation for the past several months and all they do is take down the item, but the scammers are not suspended.
Scammers appear as having a couple of years of being members, etc. with confirmed phones, which point out to a possible inside job. Many now show selling other items like used shoes, lol... several if not many ads, specially on the cars section are extremelly old, ( I saw one the other day from 5 years ago!). Many of them are duplicates, and I have reportes some ads with 2 dozen entries!
Another qwirk is that you try to filter items for local pick up and the filter does not work....!
Perhaps, one star is what they deserve for being disrespectful toward the public they pretend to serve!
1. Need ability to create an ad on the computer. It’s discriminatory against those who have poor eyesight. I have poor eyesight and need someone else to post ad as for me.
2. Don’t need item suggestions for items I’ve sold. I sold Makita saw and I’ve been getting notifications of the same item for sale.
3. Need rating system for buyers who never show up to an appointment to see the item. I’ve had 15 people make an appointment to see my motorcycle who never show up.
4. Ads need to be required to read and then the “Offer up conversation bar” can be below the ad. While it may not eliminate all questions that are easily answered by reading the ad, I believe it will reduce them.
I had one more but cannot remember what it is.
Thank you for the app.
The app is great, personally I liked it more when it was just LetGo but I’m adjusting to it being both OfferUp + LetGo and I think my biggest issue is some of the listings that you guys leave up are on there for way too long. On top of that, there aren’t enough ways to sort through what you’re looking for. I mean an example of myself, I was trying to trade a PS4 that I have for an Xbox One, and I was trying to sort listings by how recently they were posted and that’s not a feature. It’s difficult to find someone to trade with when some of the listing I’m shown are from over 2 years ago, and others are from a day or two and they are all mixed in amongst one another. I just think it needs to be reworked a little better for the overall user experience.
This app (“these apps?”) used to be absolutely amazing. They came out and took off for good reason. People loved the idea of a nice and simple way to buy, sell, or browse second hand items.
Now every time I open the app it’s very obviously shops posting their stuff and trying to convince you to buy new.
How do the post moderators allow this? They have banned stuff you can’t sell on the app, so there’s some way for them to moderate, but they let the app be over run like some cheap mall? I don’t understand. It’s *literally* called “offer up” and “let-go”
They lost their vision, and now, the app is trash and unnavigable.
This app worked perfectly for me until as of late.
My experience lately has been incredibly frustrating.
Searching for things like “PS4” in my area result in nothing but fake listings by bot accounts. New bot accounts and new listings clog up the results every time I search for an item.
Posting a new listing is so annoying and toxic. Every time I get a message for a new listing it’s another bot account that seems to exist only to torment me.
I don’t understand why they exist, and I don’t get why Offer Up hasn’t acknowledged this problem at all.
I can’t use this app anymore, it straight up doesn’t work.
When I’ve been looking for phones to buy, most of the listings have been scams or overpriced listings. When selling, I get 1-5 views on my listings total whereas I get at least 100 on Facebook Marketplace.
And to top it all off, OfferUp doesn’t even load when using a ProtonVPN. Letgo used to be a decent alternative to Facebook Marketplace but ever since merging with OfferUp, everything went down hill. In the year that this merger happened, I’ve made 1 sell on OfferUp whereas I used to make at least a sell every month. For sure going to delete this app...
I’ve sold more items than I did with eBay, Craigslist, and local yard sales combined. Super easy to use but there needs to be some tweaking:
- instead of archiving there needs to be an option to remove a post completely.
-There should be a limit to how long a post stays visible. I believe over a year is too long and most of the the seller doesn’t respond or forgot the post was still there.
-Also, when sellers become inactive for a certain amount of time their account & items should be on hold until reactivated until they’re ready to sell again.
I don’t know what is going on with this company but this app is a HOT MESS now. Used to be a good way to get rid of extra stuff (including the app this company bought - let go). Now, it’s a clunky mess that crashes all the time (seriously - why buy another app just to delist it? At least integrate SOME of the features of the other app). I listed about 10 items - I got about 8 messages. Half of those were bots. The other half were extreme low ballers, time wasters, and rude (seriously - $1 for an item?). Not worth it. Just use Facebook at this point.
App itself is a great idea and works fine. It is easy to get specific searches for shipping options. No one seems to respond on a listing more than a month old. Many listings are over two years old and definitely no response there. Been looking in a specific category so when I need other things I will give the app a couple more chances. Better prices than Mercari, but if you have an item listed for a certain amount and haven’t sold it in a month, why not accept the listed price? I am tired of searching and looking at items I cannot buy.