This has been the most frustrating OTT app I’ve ever bought (I think I’ve bought it 5 times now trying to get it to work). The app locks you out and makes it impossible to log in. It’s impossible to get help with it. I’ve cancelled my subscription and started over 5 times. It still asks me if I want to join and which subscription I want. Kudos to CBS in creating an app I even want to have. It used to be the old persons network (of which I probably now am) but Star Trek (Picard & Discovery), Champions League, Good Fight are all amazing. Too bad their tech is so bad. UPDATE: I don’t know why CBS/Paramount would buy the rights to Champions League if they can get their technology solid. I just watched the first half of the PSG game and the Liverpool game. At HALFTIME the app decides to stop working. I’ve tried my AppleTV, iPad, iPhone. I’ve tried restarting all of them. Can’t watch the games. It’s RIDICULOUS. GET YOUR TECH TOGETHER PARAMOUNT. Plus, put the games on broadcast if you can’t release a decent app. At this point it just a disappointment whenever Paramount creates a decent show or buys sports rights. Because they can’t get it together to actually deliver it to their PAYING customers.
why make an ipad app if you aren't going to use the tools at the disposal of every ipados dev ?
i mean aside from all the glitches and not using a universal publishing team (so that we dont keep getting "this episode can't be found" for things that are either already on hulu or the paramount+ apple tv channel), why can't i long press on the keep watching section so i can watch other episodes of the show?
And even if i click on the old show to keep watching, theres no way to access more episodes from the show from the play window, so for shows that arent on the front page i have to go searching for it even though the app is keeps track of the fact that i watch that show ! absolute nonsense, really failing all of the great content and the artists who make it
Paramount has a lot of content, but I can barely ever watch any of it. On my AppleTV, the app fails to load 75% of the time. On my iPad it displays an overlay of text in the middle of the screen telling me it’s streaming to “%@“ when I use my HomePod as the audio source. It also has a tendency to freeze or crash because it’s trying to figure out whether or not it’s going to play ads, even though there are no ads.
When my free trial is over, I won’t be re-subscribing unless Paramount can figure out what Hulu, HBO, and Disney have been able to accomplish since day one and just play the content I want without constant issues.
I paid for this app (subscription) because the only thing I care about watching from it are the UEFA champions league games. Watching thru the TV apps are always fine but whenever people I know or I try to watch on the mobile app it constantly buffers and I end up missing majority of the games. Basically a waste of a subscription because of how poorly the interface and performance of the app runs. And it isn’t a service issue. Every other streaming app I have works perfectly. Hopefully they enhance this otherwise I’m cancelling my subscription for good. Shouldn’t be hard to mimic Netflix Hulu Twitch etc.
Lately, the soccer streams (UCL, Europe League, Serie A) have been just very bad. It never loads the stream and gives you the “Fatal Error” message. I don’t know what the issue is on the developers’ end, but I can’t be the first one to complain about this (I had complained about this in the past too).
You charge $10 for the services that you don’t deliver. The only reason I have this subscription is the soccer games. I was so happy when I heard you are going to stream UCL and Serie A. But with these errors being so consistent, it is difficult/impossible to enjoy watching soccer.
What’s the point in paying 100 dls for an app that I can’t stream the Champions League which is pretty much the only reason that I paid for? It always has trouble with the connection while watching a game and now I can’t even watch the game. Plus it’s so slow to navigate the app to find a movie, and if I go back it just resets everything making it harder to find something. AND also it takes for ever to download movies for when I’m offline. But they charge like they are Netflix or something big. If they think so they should act like so.
One of the worst apps ever, I love what paramount has to offer but this app is just terrible. Everytime I try to watch a soccer game this app crashes! I tried on my iphone 12, i tried on a desktop and i tried it multiple times, sometimes the game wouldn't open at all and i'll end up watching the last 15 mins. The only reason i subscribe and pay the subscription fee is to watch the Champions league, they play once a month only! Which means im only using this app once or twice a month and still have issues loading games sometimes.
As soon I try to play anything on my Chromecast, the movie or show immediately closes. Since the last update I cannot cast from this app. I can connect to the Chromecast but can’t play anything. My other apps work cast fine. Even uninstalling and reinstalling didn’t fix it. Guess I’ll be cancelling my subscription since the app is broken.
And developers, several people are saying the same things. Instead of telling people to call about the problems, please just fix them. We pay for a service that we can’t use.
This app does not work for IPhones. Both myself and a family member paid for a subscription to have streaming cut out after 5 minutes. Nothing happens when trying to re-load. This has happened for literally 3 weeks now. Force quitting, re-launching the app, and even restarting the phone just results in an endless wait and grey screen in the app Home Screen. I’m unable to load anything in the browse, search, or live menus. 0/10 do not recommend and don’t waste your money on a product that does not work
The app stopped working on my TV and nothing has gotten it to start working, so I can’t stream anything. That’s been the deal for about 5 months now. They have the UCL rights so I had to keep the subscription to watch on my phone but now it often freezes or doesn’t work at all when I try to watch anything on my phone. It seems like they buy the rights to stuff but then neglect the actual platform so that you can’t reliably watch the content you pay for. Definitely the worst “major” streaming service.