So I have(well had) the app. It barely loads anything. Barely plays anything. Too many ads. Literally it will crash a tv show I’m watching and then if the app reloads I have to watch 8, literally 8, more ads to even get to adjust screen of the show to back where I was when it crashed. And then 5 more min in it crashes. Not worth it.
Also I tried to cancel my subscription today. It took me 45 min. The page that tells you how to cancel is a liar. Half those options aren’t real. Half aren’t real links and just send you to a blank black screen. I tried everything. The steps they give you don’t exist. Literally. I went to the links I was given. No buttons or anywhere to click “cancel subscription.” I had to use the Apple TV mode to cancel from my phone because the phone steps weren’t even a thing, like stated above. Literally it was ridiculous that it was so hard to cancel this sub to this app and remove me from this service. Absolutely ridiculous.
This app and service is terrible. Never had a good day with it. Got this for Big brother and half the time the feeds weren’t even working for me to watch. Waste of time.
When I first downloaded the app, was able to watch the start of a game but the stream quality wasn't great. Closed the app and tried troubleshooting, now the games aren't even showing up in the queue/watch list. Not sure what happened. Update to what looks like an automated developer response: I already ran through the troubleshooting, as I laid out above.
Update to 2nd dev response: I understand how the app is *supposed* to work. It's only adding to the frustration that I've had that in the two responses you've made, the first ignoring my initial review and glossing over the mention of having attempted troubleshooting to then suggest that I try troubleshooting, and the second explaining how the app is supposed to work. It shouldn't be a hassle to get these things running.
I got paramount + and it was really good there’s a lot of shows that have more episodes then Netflix and Hulu BUT There’s like 1 out of 5 ads there’s 3 ads sometimes but a lot of times 5 ADS! YouTube usually has like 2 or 1! It’s insane! And it doesn’t even have a skip intro button and when you hold the thing and skip the intro yourself it makes you watch an ad! It also makes you lose spots for example I was watching a show and I went on YouTube and it made me start all over again! But Netflix and Hulu save your spots and everything but you have to pay like 6$ a month but if you want to watch more episodes of mostly Netflix shows you like then download this I give this 4 stars but ALOT of ads and doesn’t save your spots.
So, I couldn’t find the casting icon on this app. It has happened several times. I went online to check to see how I can fix this issue.
These are the solutions offered by paramount plus:
‘ If you do not see the cast icon in the content playback window, make sure:
1. You have the latest version of iOS or Android on your mobile device.
2. You have the latest version of the Paramount+ app by checking your app settings.
3. Your device is connected to the same wireless network as your Chromecast. Chromecast needs to be on the same Wi-Fi network in order to connect’
I have the latest version of my iOS, paramount app and I’m on the same network. Why is it so frustrating to use this app sometimes????
This is my favorite TV app, thank you for creating this app and making it available for me. It is worth the monthly subscription to watch all the great shows. I wish the other networks would offer the same service. For this reason alone, CBS is the BEST. I highly recommend this service. You can watch live TV, there is Picture in Picture so you can use other apps and still watch cbs at the same time, you can download content to watch later without internet. I have not experienced any problems with the app what so ever. Get this app, you would not regret it. Keep up the good work CBS!
I’ve had nothing but issues across multiple devices while trying to travel and watch videos with this application. When downloading movies for offline viewing, sometimes the application will show that you have no downloads; if you close the app and reopen, it might show you the downloads, but then they can’t be played. And for a third scenario, trying to open the app to view offline videos, the app will just permanently hang on the loading/logo screen. I can’t use the service for what I’m paying for, so suffice it to say this app is the reason I’ll be canceling Paramount+.
I've only had this app on my TV for less than a month and every time it is slow to load turns to a black screen freezesAnd often turns to a black screen I rarely get to watch any show for less than 10 minutes without it doing some thing I am very dissatisfied with the app. I mainly got it for CBS and live news. I can't watch anything on it for more than a few minutes once it finally loads that is. Can't search the channels or even what's on. I am not opposed to paying but the app should at least work. This is EVERYTIME I use it. It only works on my phone!
I am completely unable to log into the service on any of my Apple devices (iPhone, iPad, MacBook (tried multiple browsers,) Apple TV. None of it works. I’m just stuck in an infinite login loop. I enter my information to log in and am just brought right back to the login screen. Again and again. The paramount help page was not helpful and when I called the service phone line, they too were unable to solve the issue. The app DOES, however, work when I login from the android tv app on my Sony tv. Do not purchase this service if you plan to watch on an Apple device
This app is a joke. Extremely glitchy and I cannot even log on through talk my different devices. I tried to watch a movie and it took me at least 8 tries because I kept making me log in for whatever reason. I didn’t watch the movie. I initially got it to watch Serie A and NFL but I can only watch Serie A. I can’t even watch the NFL. They basically piss you off and you get so discouraged you just stop trying. I would rather just stick with cable because this service is trash. I would not suggest this service to my worst enemy nor anyone who reads this.
It rarely ever gives me the option to connect to a tv / device such as chrome cast or a smart tv. I’ve made sure the WiFi is the same I mean I only have one WiFi… it’s so frustrating when my kid wants to watch her Peppa pig or I want to tune into my shoes and am forced to use another app or just tough it out and watch on my mobile device. Besides this I love the app I bought it to watch my old cartoons (I’m 21)😂😂😂 , if you guys can fix this feature it saddens me to give this app 3 stars! Please fix this! Me and my kid thank you guys in advance !