Client sent me a down payment of $3200.00 to purchase supplies using PayPal. I haven’t used PayPal in at least 10 years. I don’t recall the the reason I stopped using them but I do remember a negative experience. I had to set up a new account specifically for this transaction which took maybe 5 mins, not a big deal. When the money hits my account they put a hold on it. The job was 2 weeks away, I figured they’d put a 1 week hold on the payment due to it being a new account. 10 days go by and I start to contact PayPal. Contacting PayPal is a struggle in itself. First off there is not a phone number posted anywhere I could find until I did a google search. The only way of contacting PayPal is through their messages service. The only responses are just generic policy responses. When I finally found a phone number and called it’s just an automated system that tells me there’s a 21 day hold on the funds “To make sure there’s funds available for a dispute” I have to fund the down payment myself, do the job, collect a final payment, then 10 days after job completion the down payment hold will be released. Who knows how long it’ll take to get the money in my bank account. PayPal fees: probably some of the highest I’ve seen. Do yourself a favor and if you need to accept CC payments use Square. The money is deposited in your bank account the next day. Zelle, Cash app and Venmo all work great with no holds. PayPal is by far the worst intermediary I’ve ever used.
How can you get this spread through the phone? I only gave one start because I had to put something. No one is answering when most people have gone back to work and are dealing with the public face-to-face. My account has a limitation because for no reason and they will not work for the statements uploading because the evidence they want me to provide is too big. No one is helpful. I am trying to cancel my business accounts. I will NEVER it as the I d sad pkk ok at form for my business again.
It’s very frustraiting when your money is put on hold for a service that you have already completed. I mean isn’t it OBVIOUS that the services have been completed since the client is willing to pay? Why do we have to give them instructions that they have to go into their Paypal account and confirm they’ve recieved it for the funds to be relased.. It’s really frustraiting! If I knew this from the beginning I wouldn’t have signed up.
They hold the money even after the customer picked it up and even put me a positive feedback. I end up using the funds from my credit card for my business expenses rather than the money I am waiting PayPal to release. We are small business and not just they take a big fee but they also hold the money when we really need it the most to maintain being in business in such a pandemic hard times.
Gthe only thing is it won’t change my business name ... I’ve changed it on the app but when I create invoices for customers it still shows up as my old business name and that’s and issue for me so can somebody please help me change it permanently ..... other than that’s it’s a wonderful app it’s easy to us it definitely comes in handy I always recommend it to ppl who have small businesses
I am not sure yet but be AWARE!!! Many people are being scammed through PayPal buying a Dish Rack supposedly coming from China and PayPal seems to ignore them and play games when it comes to get the buyers a refund! I am not using PayPal anymore and I won’t use it again! It is supposed to protect people from being scammed but they’re honestly doing nothing!! No thanks, No More!!!
It’s a good tool to have for your e-commerce site. The only problem is it’s super hard to get a hold of a live customer service rep, and the chat feature is pretty hit or miss. When you first sign up you jump through hoops just to get your funds released but after the wait time is over and the hoops are jumped it’s somewhat smooth sailing from there.
PayPal is pathetic!! Somebody pays me money, yet somehow I’m not able to access the funds. How does that make any sense? I’m sick of this service. I wish I never would’ve gotten involved with them. Now I’ve send products out from my business and don’t even have money to show for it because pathetic PayPal won’t let me access MY money!!
Never use the credit card processing service agin they keep putting my money on hold for no reason. Customers paid with credit card for services that were completed . PayPal does this so they can make money off of my money they charge fees then hold over half for however long they want to get Interest off my money SCAM All it is !!!
Can’t create estimates.
Can’t create new client info.
Still needs work to develop into a perfect business app companion.
The rest is good, I love how I can keep up with business tasks in the mist of family affairs working from home. One hand sends an invoice while the other feeds a chubby monster!