Wow, it’s been a rough time during this recession and PayPal has no intention of making it easier. They’re receiving one star because the money I made through selling nearly all of my possessions just to survive has been on hold for a week now. My family is struggling and I need the money to pay bills and survive but PayPal doesn’t care and You don’t matter to them. It’s not easy to speak to someone about this but they have loads of run-around articles you can read to get more confused and frustrated if you want. I’m tired and just done at this point I wish I could get paid another way but as they’ve monopolized eBay electronic pay either you connect your bank (which I’ve done) or wait to be considered by the PayPal algorithm as trustworthy for you to deserve your money when you need it. Many of the functions of eBay go through PayPal for payments and fees and it’s difficult to say the least to work around this loop. Once/if I receive my money I hope to avoid using PayPal unless again like right now I’m forced to. Thanks hope this review helps some!
I have had a PP for eight years. Literally just now tried to change my phone number info, as well as send money abroad to family. WHY did I have to literally go grab my laptop to BARELY figure out why it was giving me 45 minutes of “we have changed your info” & “sorry, we cannot send your money.”
LITERALLY kept asking for verification through the same number that I had CHANGED AND CONFIRMED VIA TEXT.
QR Codes, in-store payments, and even Touch ID - yet the application is not fast enough to process i entered new information and that it has “changed the info.”
my opportunity to send at that moment was missed, which was annoying considering these TRYING COVID-19 TIMES.
PLEASE PAYPAL - get it together!!
I’ve been waiting to receive a payment for 20 days. I’ve been told over and over to “wait 4 business days”, and every time was a blatant lie. At this point they have stopped responding to my emails and I’m wondering if I will receive my payment at all. My family is relying on that money to get by, since this whole quarantine has been going on. We have bills to pay but PayPal doesn’t care. A warning to anyone attempting to use PayPal at this time: use any other company. Because they will hold on to your money until your bills are overdue and then they will stop responding. If it goes on much longer I may seek legal action.
I haven’t used my account in years. old phone number and card on the account but my same email. i get emails all the time about how whoever from new york is logged on and doing all this stuff but it won’t allow me to log on without resetting my password. i can’t reset my password without getting a text to a number that doesn’t exist or remembering a card number from years ago. So how is whoever from new york doing all this on my profile and i can’t even get in. of course i can’t send a message or even speak to a representative without being able to log on. a bunch of criminals working up at paypal y’all will burn in hell.
I received money from a friend in Switzerland into my UK PayPal, And now I can’t use the money, I’ve tried paying for stuffs but it just doesn’t proceeds, always getting an instant error message that it could not be processed. I don’t get it but when I tried sending back to my initial sender it goes through but only 1 pound with a fee of a penny less, that’s an equivalent amount already a case of 50/50... it just won’t work no pop up or notification about why I can’t send money nothing seems to be working. I need help here please, if I chose closing my account how do i get my money . I need help
Years ago, PayPal was an awesome resource for securely purchasing online with confidence that your money was protected. Over the course of the past few years, there has been a steady decline in customer service. There are unintelligible representatives lacking problem solving skills. The wait times (pre-covid19), inability to communicate effectively, and unnecessary holds on refunds are unacceptable.
Now, with the worldwide pandemic, you’d expect a company of this magnitude to have secured remote based customer services! Well, that’s optimistically thinking beyond “packaged” management.
I’ve been using PayPal for years. They’ve been decent, but if you need to speak to a person, get ready for a pain in the butt. It’s almost impossible to get ahold of anyone. You have to go through a million obstacles to get there. Also, for a company that claims to assure that your transactions through them are “safe,” they have been a disappointment in that area, too. I’ve had a few times where I tried to file a dispute through terrible companies that sell crap, and they left me stranded. Needless to say, they could use improvements.
So yesterday i bought a mac book computer off of depop and i came to realization (afterwards) that it was a scam... but PAYPAL SEEMS TO NOT HVE THE OPTION IN THE REFUNDSfor such things. So i decided to go through the “unauthorized way” bc the person i bought it was frm was unauthorized and paypal made it seem as if MY ACC but my acc isn’t unauthorized. AND THERES NO CUSTOMER SERVICE TO HELP ME RN AND I RLLY NEED MY MONEY BACK... this is jus awful now i’ve got to rlly fight n wait to get my money bck.. Smh paypal. b
I have been using PayPal since way back when it was just used by eBay. I had their credit card and now I use their “debit” style card. I use PayPal BEFORE my regular banking account. I have had to dispute charges and have never had an issue. Refunds from people or stores are easy and convenient. I pay for my girls sports, support local organizations, local businesses, pay for groceries and pretty much everything else. If they take PayPal it is my 1st choice.
I have unauthorized charges in my account and I have been trying to settle this problem and seem to get no where.
I have called them and I have emailed them serval times and now my account is on hold I don’t understand why they would do this I am very disappointed I have had PayPal for many year and use it everyday for business. Very disappointed I can’t speak to no one every time I call the number it hangs up on me.