PicsArt Photo & Video Editor | App Report, Store and Ranking Data

I’m a PicsArt user (@harrypottercrazy -I’d really love if you followed <3!) and have been for a long time now. During my time on the app however, I’ve noticed NUMEROUS problems. And before anything else, I would just like to say to please read this review the entire way through. Yes, it is a bit lengthy but it has very important messages in it. So before you just say that you’re ‘working to improve the app’, take a moment and listen to what I have to say, because if you really cared about your users you’d listen to their reviews and think about them. Just saying you’re working to improve doesn’t do the trick. Give us a full response- acknowledge what we want acknowledged, and do something that will benefit all users. I’ll start with one that many have probably mentioned- the glitches. Sometimes if I’m editing in PicsArt, my app will just glitch me out and make me restart whatever I didn’t save. It’s very frustrating. Secondly, occasionally I’ll be browsing around on the app and I’ll just glitch out for no reason. I also clearly remember getting notifications for ANYTHING that concerned posts and follows the second they happened. Now, I have to physically go on to the app and look without knowing if anything has happened. The notifications worked for like, a week maybe. Again, now I rarely get them. Moving on, the community as a whole. Where do I start? There are haters, bullies, fam cams and even the return of the Blue Whale Challenge. For those of you who don’t know what that is, is basically a game in which somebody can message you “want to play a game?”, but the game forces you to kill yourself by the end of it. It’s very dangerous. That aside, there are users who hate themselves because of bullies and haters. We report them but does PicsArt do anything about them! N O! I’ve reported multiple bullies and nothing EVER happens to them. I also remember when I sometimes wrote a description for something, but then it was deemed “inappropriate” or “against community guidelines”. Well PicsArt, explain why you will delete my swear free, friendly, casual description and allow haters to post swearing, insulting descriptions. Personally, I think the security of the app just needs to be improved. If somebody or something is reported, I hope that that person or thing is dealt with alone. For example, taking the comments away from everybody because of a couple fan cams or whatever they are. If somebody is doing things against community guidelines, they should be confronted and punished as such separately. Same for haters and bullies. Now, onto some things I would like in the app. Firstly, we all want comments back, and not just the ability to comment but comments people had previously left minus the fan cams. (I delete those comments anyway.) Secondly, I’d like there to be no limit on zooming in while drawing. It’s very annoying when I’m trying to color in something very small and I can’t even get close enough to see it. Thirdly, a way to disable remix chat. It would be much safer if users had the option to turn off their remix chat and turn it back on another time. Finally, what I actually like about the app. I think it’s very fun to express yourself with the tools in editing, and then share it with other users who may like it as well. It’s an alternative to other social medias such as FaceBook or Instagram. You can talk to other users and make friends if you like that. All I ask for is better security and those going against community guidelines to be dealt with without punishing the entire community. Only then will I feel comfortable on this app and give it a 5 star rating. Thank you for reading, and I hope these things are taken into effect to make the community a better place for all users. *Edit* PicsArt, there are rumors about remix chat being removed going all around your platform. I would like to know if these rumors are true or not, to put everybody at ease. Thank you. *Another edit* I’m beginning to really dislike this app. First comments were taken away, then they were restored which is fine. Next remix chat is being taken away, and that is very infuriating to every user on the platform. Now we’re being forced to use hashtags in our posts. Some people don’t like using hashtags in their posts, and it’s unfair that everybody has no choice but to put it. I’m thinking about quitting the app. It used to be my number one photo editor, but now I’m not so sure. I liked the old PicsArt, where people weren’t stressing about losing comments or remix chat- or just any way to interact with other users. Can you please bring that PicsArt back? Thank you.

Why do u have different prices and different free trial periods. On appstore u have 3 days free trial for monthly plan of 8.99$ and another for the annual plan of $55.99. On ur website U have 30 days free trial for both monthly and annual plans. And on your downloaded app you have both annual and monthly plan but with the 7 days free trial? And these are all for the picsart photo and video editor gold. Makeup ur mind Which one is it? i was going to pay for the gold plan but i dont trust u anymore