I redownloaded this app because my subs almost up and I wanted to make the most out of it before it expires. (I had deleted it months ago because you HAVE to give them access to ALL your photos and metadata which is super invasive on its own.) Well now I turns out they have updated terms and conditions.
This app is very anti privacy. They “say” they value it but they don’t.
1. Why do you need to access all the photos in my library? Other apps can function with only the select few I allow them to view. Why do you need to scan my whole library?
2. You do not honor DO NOT TRACK. Which is fine for me I have a vpn, I block third party cookies, and I have other tracker blocking software. But for other people you know their exact location. Why?
3. You are keeping biometric data now from what I understand? Why?
4. Why do people have to have a private conversation with you about your anti privacy practices? Why not just put the reasons in the replies to these complaints? You clearly don’t want us to have privacy why do YOU need privacy?
Really glad I deleted the app. I don’t understand why it’s so hard for a company to make money and NOT track people uniquely. It’s like companies have forgotten how to profit pre-internet and don’t understand people value their privacy.
You claim that you would restrict access to using app if we decline not share our personal data, you violate your own policies because you are restricting PAID USERS for accessing unless we willingly give you are data, there are several areas where you conflicting areas in the privacy are state you don’t collect the data but then say you do collect the data once a person agrees, I have requested a refund before and I am asking again, either you give me my money back or you grant me access to my account, I will not give you access to my voice/biometrics, to where I post or who I send pics or videos to, that is not your concern and that is a direct invasion of privacy and yes your company has had reviews removed, I have posted several already and one pops up
They are thieves, they tell you the pro version will have no watermarks so you pay and then they make an update and then put it back in without warning, they didn’t stop there, now if you don’t agree to their demand on giving your personal info/biometrics then you can’t use the app. I asked for a refund and they refused, also pay attention to the reviews, there are thousands complaining about these issues and they act like they are not aware. Lastly they get reviews removed to preserve their 4.8 star rating, they will tell you they can’t remove but trust me yours will be gone if it’s critical, they only let a small amount through
When I bought the pro membership, it said there would be no watermarks. But when you upload your own video to reface, the watermark shows up and stays there. Looks like I’ll be looking for a different app. This one doesn’t deliver what it promises. I don’t support developers who blatantly lie about their products. So if you are going to get the pro version to remove the watermark, save your money. This app doesn’t deliver what they promise. Too bad. I’ve used this app for a long time and really liked it. But that watermark obliterates any fun that was once there.
Recent changes are putting certain desirable features behind a subscription paywall. Was fine and tolerable before with the ads however as I’m reading other reviews recently there’s a growing amount of dislike for the apps change in a cash grab direction. App is great I’m just totally against cash cow subscription based services versus a pay once and have it or ad based platform to supplement the app. With this I’ll just use it less and less till they change it back or I find something comparable
We pay for the subscription and then you put up a wall that demands we let you use aka sell our data or else we just don’t get to use the app? This is dirty. At least give an opt out option this has to lead to some sort of lawsuit with California privacy laws, GDPR, etc. if I bought a car and 2 years later the company showed up with new terms or I can’t drive it would be ridiculous. Didn’t take long for you guys to sell out your ethics. Good going devs.
Why would you need my max address? See devices on my network? Extract metadata from my provided content such as location? How can the service benefit from knowing my mobile carrier and device identifiers? I’m already a paying customer, but I’d be willing to pay a premium for you to not abuse my privacy.
So I gave it a 2 star because I used to love it and I used to do it with my grandma so when I got a new phone I downloaded it. But 4 months later this needs a subscription?!? It used to be all free and there’s only 2 things I can use?!? Why did you have to do this it was way better before the subscription! Please switch it back to all free. IT WAS BETTER BEFORE!!!