If you don’t mind having a funded account with whatever funds you own withheld from you for an undisclosed amount of time at any point in time without a fix or clear response for resolution. this is the financial app for you.
It’s a great idea for an app, just the people who work for and at, like anywhere else, nothing is really there for you. Not even your own money. No phone #to speak with anyone, no fix after following protocol. You’re gonna get a “will respond in 1-3 days”, 4-7 days later after an initial 1-3 days, and then another 1-3 days. They might hold your money 6-15 day before you even start to rectify what at other institutions would take 10-15 minutes if you could get in touch with someone who has morals and integrity. I guess that doesn’t go hand in hand with money/or financial institutions. 30 sec. to take it, for never maybe never getting it back.
I thought my last financial service provider was horrendous and bunch of thieves, figured I’d give this a shot with the debit card/account, wrong. Bad idea. It’s a newer company, not a financial institution, just because they’re in collab with a large bank(Sutton bank/also cash app/and MasterCard)); none are there to help.
Consider this the warning you’re looking for.
I have tried and tried to work with this company. But it seems like they just try to HOOK you in with their “free stock” bullsh** and then SCREW YOU out of your money by blocking you from accessing your account. Somehow, my phone number magically changed to someone else’s, and I KNOW I was not hacked via my phone or my own actions.
In trying to get my phone number changed, I’ve now waited 2 MONTHS, followed the instructions of the multiple “support” emails they’ve sent me in response to my requests, and still, NO FIXING MY ACCOUNT INFORMATION. I CANT LOGIN, I COULDN'T LOGIN TO SELL OAS WHEN THEY ANNOUNCED BANKRUPTCY AND LOST ALL OF THAT MONEY. Now, my only other position has tripled but is rebounding back down, I STILL CANNOT LOGIN TO RECOUP MY LOSSES FROM THEIR STUPID APP PROHIBITING ME FROM ACCESSING MY PORTFOLIO!
YOU ARE STEALING AND COSTING ME ALL MY INVESTMENT.
DO NOT USE ROBINHOOD, THEY ARE STEALING YOUR MONEY AND YOUR TRADES. There MUST be a huge scam going on with this company. DO NOT I REPEAT DO NOT USE THIS STUPID CRAPHOLE OF A COMPANY FOR YOUR INVESTMENTS. THEY WILL PUT IT RIGHT IN YOUR POOPERHOLE!
I wanted to join Robinhood for the excellent reviews. I tried to open an account on 12/31/2020. It is now 1/15/2021 and yet to be able to use my account. I uploaded my ID immediately when requested and got an email it was not a great picture. I then went to the homepage where it gave me an option to upload it again, so I did. It said after to wait 5-7 days and my account was under review. After 7 days I seen my account was still under review. I contacted customer service serval times but each time it says they can’t get my email, which is odd because it says to contact that email. I proceed to continue to email them and finally 5 days after get a response saying to re upload my ID picture. EXCEPT there’s no option to upload????? How can I upload it with no option in the homepage as it says. I don’t understand why they have a customer service if they take 2 weeks to reply? I emailed them again & says failed once again? Should I just quit and move to a different platform because so far Robinhood is failing me
If you have any difficulty with your account goodluck contacting robinhood. They do not use telephone communication and it’s impossible contacting them via email. In December, I switched from a iPhone 8 to a iPhone 12 pro max and when I log(ged) into my account it reports that my application hasn’t been approved. I don’t know how to access my money or investments and take it out of robinhood now. I’ve emailed them 5-6x since December and no one has emailed me back. I understand we are in covid but they haven’t gotten back to a single email and it’s been over 2 and a half weeks - 3 weeks now. I’m super frustrated that I couldn’t manage my stocks (so I lost money). I’m considering switching over to different investing app. To clarify I can log into my account still but when I do - it doesn’t show any of my balance or investments it just says “we could not not approve your application.” If anyone has any advice on how I can reach robinhood or fix this problem please let me know. Thank you.
Customer service support slow to answer it’s really just a computer answering your email
Been waiting for a month to verify my account
Same problem they take up to 3 to 4 days to answer then when they answer the want you to put in a ticket & make you wait another 3 to 4 s days
Are you serious??
So if I had a problem trying to take my money out your telling me I have to wait 3 - 4 days for you guys to even answer then out in a ticket
Super bad experience with this app
I suggest you guys get another app not this one
Trust me you’ll regret it later on
Your guys are terrible With customers service
Don’t get this app you lose a lot of money with Robinhood sometimes it would ask you to deposit money when you already have buying power losing a good spot on a stock losing a lot of money I hate this app.. I will say this again I HATE THIS APP DO NOT GET UNLESS YOU WANT TO LOSE MONEY
I’ve reached out to Robinhood because I noticed one of my free referral stocks was missing, I contacted support and support asked me to provide the referral link, username of the person who signed up as well as their phone number. First of all I posted the link to Facebook, and the person who signed up under me I’m loosely acquainted with so I didn’t have all of the information. They can see in my account I gave them the ticker number and they are giving me the runaround. I’ve emailed them twice since the initial request from them for more information which was the screenshot I sent and they have not responded. I have already opened an account with a new platform called WeBull and it’s way better! Robinhood is shady. I’ve closed out all of my free stocks and I will close out my positions and move to the new WeBull platform I chose.
I’ve been trying to reach out to your ridiculous non-existing customer service you have one phone number and it just takes you to a recorded message that does nothing whatsoever you asked us to email you and tell us that it’s gonna take you 1 to 3 days while we have thousands in your account how should I trust you for three days!!! if you don’t even have a customer support system and a phone number available.Smaller companies and smaller apps and smaller freaken shops can at least provide you one phone number and you can’t ???not even a place to where I can leave a message?But I’m supposed to trust you with my thousands?? this is ridiculous
Robinhood was the pioneer brokerage that first started free commissions and I’ve used since it first launch around 2017.
It is easy to use but doesnt have as much research tools as you need. It is so user friendly that is almost game-ifies stock market investing, which could be a little dangerous if you dont realize it’s real money.
Regardless, I am optimistic it will continue to stay strong when it launches it’s IPO.
I am, however, disappointed in some of the glitches/crashes that occurs. The good thing is that I don’t need to glue myself to my phone so it doesnt affect me when it does glitch for that day.
Perfect app for beginner trying to enter the crypto exchange world! I love the wallet feature that provides you with your own personal Robinhood Account & Card number! You can have a card sent to you so you can easily conduct purchases with the money received from selling your stock/crypto currency. While you are waiting for your card to arrive Robinhood takes it one step further & provides you with a DIGITAL card that you can pair with your Apple/Android wallet or use for online purchases! No waiting here!
Within a quick swipe you can easily waste thousands of dollars in a few seconds. It sells your crypto low, and jumps up stock within seconds of your accidental click of a button. Built to ensure you buy low and accidentally sell high. No agents available to help you with anything on the app.
No crypto wallet options? For stocks, this is a decent app. For crypto investments, literally try any other app to avoid quick loss of thousands.