Whole point of downloading this app was to control the Roku TVs in the house, however the app constantly fails to allow that. It claims that my “devices” are on “public” IPs, but they are not. The iPhone & iPad are both connected to the home WiFi, and so are the 2 Roku TVs. Even disabling “mobile data” on the iPhone doesn’t resolve the inability for the app to connect to the RokuTV. Additionally the “manual connect” option doesn’t work. Says it can’t find a Roku device at the imputes IP even though the IP being entered is the one displayed on the TV under the Network>About screen.
I’ve had this app for a while and didn’t really have a problem with it..... until recently. I keep getting a pop up message to reconnect with my tv, which normally is no biggie but having a message stating my tv is apparently on ECO MODE ( which its not) every 45 seconds to a minute is grating on my last nerve especially since we’ve long since lost the physical remote and are now using this application. I really hope y’all are able to figure out what’s going on with the connections because this really is a fairly decent app which I hope to keep using.
I have no need to have a remote control on my phone for my Roku. I just wanted to use my headphones since u couldn’t put a Bluetooth on all the roku’s. I just bought this about 3 weeks ago and what a NIGHTMARE OMG OMG OMG. There were better products in the 70’s for Pete’s sake!!
Zero excuse in this day and age to have such a horrific app and in doing my research this has been going on for a very long time and I guess Roku just has zero care in fixing this very annoying and disrespectful issue. Fix this mess ASAP ASAP ASAP ASAP
Can we make the selection of devices a couple taps easier? Put a button on there that just has a drop menu of registered devices. Bing bang bong. I've got a 2 year old who changes rooms constantly and remotes that like to run away. The selection of devices is just unnecessarily unintuitive. Love the product though. Roku has my vote for favorite physical remote and mobile app control setups.
This app is pure trash. It never connects and if so it always disconnects on its own. It will state that ur tv is off or in eco mode, but u can be sitting right there in front of the tv and its on clear as day! Its has been like this for a very long time. Decided to just delete the app. If u ever have a hard time finding ur remote and decide to go ahead and use this app...don’t waste ur time!
This is a great app in the beginning but if you use it almost all the time then I started having problems with it, it not connecting to my tv. Disconnects or if I’m trying to connect it will tell me my tv is off and I need to power it on, when my tv is already on.? Makes no sense. Please fix this app. It’s the better one out of all the other fake ones.
I love my roku, never had a problem until I noticed within the last 6 months that my roku remote drains the batteries extremely fast. I went online to your q & a and I saw that it’s not just me. I don’t want to stop using my roku and instead just stream from my PlayStation but I don’t want to go through batteries that fast, it really adds up.
I have been needing to speak to someone in regards to by Roku Steaming Stick+ not working properly and no one will answer the phone due to Covid so you have to email. So I tried to email and when I hit send - it says it is an invalid address even though that is the email I was given. If you have a problem - good luck getting any help.
I love Roku on my TV but on my phone the screen will go black for no reason and it’ll play the movie, so the sound keeps on going but you can’t see anything. Only way to fix it SOMETIMES is press pause and let it sit for awhile til it pops back on or turn my phone on and off. I have Netflix and Hulu on my phone and this never happens!
I don’t write reviews. But when I do...I actually have something to say. So let me say if you ever lose your Roku remote then you MUST download this for free. I’m just too lazy to be new batteries in the remote and with this app I don’t think I ever will. Unless I lose my phone lol. But yeah this app is LEGIT!!